I'll say this is hit and miss spot because seems like most of the workers don't want to be there…read moreand can come off annoyed. I've been here a few times and that was my perception, but this time it was different. Now maybe because I was the only person there was no long lines so I was in and out without any issues. Only thing I hate and I see this in many establishments in this area that the workers are always on the phone talking loud even when customers are in front of them. Just really unprofessional but with these younger than 30 year olds I hate to say can't expect anything more.

Friendly employees, and received excellent customer service from the employees…read more. The facility was clean.

We've had several packages just go missing, today my wife got an empty package delivered to her…read more All of the missing/stolen items all came through the District Heights distribution center. They're stealing packages and gift cards. Every employee there needs to be fired and replaced with honest people or shut that place down. There needs to be a sting or investigation of what's going on there. I know I'm not the only one they've stolen from and when you call them to tell them what happened nothing ever gets resolved. So far we've lost 3 gifts cards totaling $500, 2 pairs of little girls Ugg boots a LV women's jogging suit. This is unacceptable and an investigation needs to happen and some people need to go to jail for theft and be made to make restitution. I'm not going to let this go this time. Seven on your side, State Senator for that area as well as Delegate and County Council member will be hearing from me until this is resolved. They keep stealing because they know nothing will be done about it. Lock them up, take their pay and payback those they've stolen from!

As of 1/20/2024 this location has astonishing service. Two young ladies in particula, Mariah and…read moreKiara took great care of me from beginning to end. long story short I was short tempered and newer employee Mariah was so friendly and patient. When Ms. Kiara heard Mariah needed assistance she stepped right in with a welcoming attitude and thought us all something. The key to this is team work and patience when working in customer service really go along way. Thanks Ladies Now that's how you do it. The community appreciates you both! My grandmother was a post office clearly for 40 years and retired and is doing well.

I have a PO Box that I can't access because the lobby is not open when it should be. This is the…read moreworst location ever. Everyone that works here has an attitude the customer service is horrible. Use another post office if you can

I would like to tell you all about the AMAZING EXPERIENCE I had yesterday with Miss Karen and Mr…read more Antonio they were Exceptionally Warm Kind and Patience with my mom and I . My mom and I arrived during the thunderstorm and their customer service was magnificent. Miss Karen was patient. She smiled. She was very warm and affectionate to me and my mom . My mom could be very vocal sometime. Ms Karen WAS SO NICE AND WE REALLY APPRECIATE THE EXTRA SHE DID TO HELP US. She was AMAZING. Mr Antoni was nice also. KUDOS TO THEM BOTH

Good luck with this location, they close at their own leisure to take lunch. I was flat-out denied…read moreservice and had to take my package to another location.

On a positive note, the staff I've encountered when visiting this Post Office have always been…read morepleasant. Now, as for mail delivery, that's a different story. I am CONSTANTLY getting the wrong mail! There's a house behind me with the same house number and we get each other's mail all the time not to mention other neighbors too. My packages are often left on my neighbors' porches, wrong mail in my box... those are consistent problems. It just seems like there isn't as much care given to addresses as there should be.

This is absolutely the WORST postal location I've ever experienced - and LOOK AT ALL THE OTHER…read moreREVIEWS THAT SAY THE SAME THING! Hello Postmaster, when do you do something about this? When does someone take this seriously? So I called today to find out where my package is and they can't find it (a week and a half after it was to have been delivered). It has disappeared. I'm put on hold several times. The (very nice) lady comes back and forth with me saying they can't find it and maybe I'll have to file a claim. The manager is suddenly not available to come to the phone. Riiigggghhhht. Then, MIRACULOUSLY, 30 minutes into the phone call I hear someone say "I found it!" It's like they're a bunch of teenagers who can't clean their room or something! Good God! And THIS is just the latest in a long string of issues I've had with this location! POSTMASTER Quinton Jones, DO YOUR EFFING JOB AND FIX THIS MESS!

Great staff on the frontline, but management sucks very rude, uninformative, and disrespectful to…read moreemployees.

It should be criminal to have a post office this understaffed and under resourced. I literally can…read morenot mail anything from this post office. In the past 30 days, I have had two mailings be disposed by the USPS. The only thing these two packages have in common is that I dropped them off here. One got delayed because the postage payment was not correct. I guess that means that when it got to the fulfillment center, they determined the postage was not correct for the weight. The other was disposed of without explanation. I NEVER have any issues with packages I send from other post offices or that I get picked up from my house. As much as I NEED a neighborhood post office that is close and convenient, I can not use this facility. IT IS HORRIBLE. Please, have someone properly manage this place. Get the supplies they need to their job. AND PLEASE get them enough staff! What in the world?! I have never walked in here and seen enough people working here or any supplies. WHAT IS THE PROBLEM? As a small business owner, I have had to replace two orders!!!!! AND MY ORDERS HAVE BEEN DELAYED!!!!! I don't know what the problem is behind the scenes but you all need to interview the community and the staff and GET THIS POST OFFICE IN SHAPE!!!!!! Not today, not tomorrow - YESTERDAY!!!!! Unbelievable!

Employees always have a bad attitude. And every time I come to send mail they never have any of the…read moresupplies in stock.

Super sad how they do Black communities. This one didn't open until 10:15am, I thought the two…read moreladies were cleaning ladies by the way they were dressed with one with a do-rag on her head. They were rude and unprofessional complete with attitude, eyeball rolling, and neck bobbing, I thought I was on a set for "Fridays - In the Hood"! I was trying to pick up a package that was not delivered yesterday, I found out from Amazon that the delivery person for some odd reason did not deliver it but sent an update to Amazon that the package was being held at the Post Office "at the customer's request". That would be an odd request since she got it while out on her deliveries and the only one that could make a request like that would be me. One of them laughed and said she (package carrier) does that sometimes where I told her that was a lie. Her response was "I know" while still laughing. This is crazy!!! Before this office moved the employees were older ladies and always courteous, kind, and helpful to the best of their ability. We are spiraling down the toilet fast!

Everyone needs to post office, so yes I will highly recommend the post office sometimes the post…read moreoffice can be really slow because lack of staff but you were still get your packages out and timely matter and everything is ago, so yes I highly recommend the Minnesota Avenue post office because I use it all the time

This post office is inside the Francis Perkins Building (Department of Labor) which you need to go…read morethrough security to enter. The usual staff member, Alta, is ok to deal with but could be friendlier. However, on occasion, there is a 2nd clerk who is extremely friendly and comes from the foggy bottom branch. She is helpful and kind and is a great 2nd face or replacement when she is here.

If the only thing you need to do is drop off a letter with a stamp already on the envelope, you are…read moregood to go; you can simply drop it off and be on your merry way. If you, however, require ANYTHING else that you would need to do at a post office, steer clear of this branch. The clerks are rude and mean 90% of the time, and often take breaks that seemingly last over 4 hours. They are also incredibly slow at their job and it often takes 3 times longer than it should. I've tried on several occasions to ship something and often find myself wishing I had just gone to another branch. Terrible.

I have a package with the paid label on it and all I want to do is drop it off. 8:30 am and there's…read moresome people at a desk in the back, they say I can't drop it off and to return at 9. I return at 9. 9:05. 9:10. People are coming and going as they're still not open. I finally left as i have no clue when they'll decide to open. It's not like we're on a facility serving busy active duty military personnel or anything. Pathetic.

Inside the post office? Great service!…read more Outside? One or more of the postal delivery persons will not deliver a package to your door, and they won't knock or ring the doorbell either. Instead, they either aggressively shove the package into your mailbox damaging other mail items, or decide to leave a "delivery attempted" slip in the mailbox and go on about their day. I am home all day, no delivery attempted. No such thing. Dishonest and passive aggressive delivery persons. Outside the base it's the same thing. This lackluster "the world owes me and I don't have to put in an effort to be a proper citizen" kind of attitude is rampant in this area. I recommend using FedEx for your deliveries because the local UPS here also doesn't respect you or your belongings. Constantly getting boxes that are damaged, squashed, or torn apart.