Tom and Tim goes the extra mile for their customers. The staff are always friendly and helpful to…read moreall our needs. Amazing personal service and hospitality. Highly recommend this UPS store in Pensacola and the Emerald Coast.

Love the fact that they have self service kiosk that way as long as you have a QR code you can scan…read moreyour items. Baggett put the sticker on and drop it and go. You could even get a receipt either printed emailed or text to you. Works great, especially if you have Amazon items to return you'll be in and out in a jiffy

This business has a long way to go. The attitude of the woman that approached me was just awful…read more Her demeanor screamed misery and I just wanted to ship a package for my 88 year old neighbor. They had the body language of anger and misery. All I did was ask a question and she was defensive and short fused as if take it or leave it. Well I did leave it . Note to UPS. Customer service is supposed to be about the customer. Be kind or be gone. Thank you

Staff goes out of the way to let you know how inconvenient you are being for visiting. Unfriendly.read more

Super friendly staff who are very easy to work with. The have a lot of neat gifts and other items…read moreto purchase as well.

love this place! i do all my label printing here for my cookie dough biz and i so appreciate the…read moreteam's friendliness, efficiency and attention-to-detail. i always walk out smiling!

I love my printing & shipping source! I found out about this place about a year ago as it's right…read moreup the road from where I live which is super convenient. I've been able to ship out clothing items as well as baked goods. I've used this places about 5-6 times and the items always get there within the expected delivery date!! Very clean store and they have everything you need to ship out the items (boxes, tape, pens, filler, etc). They also print out the shipping labels for you which is great when you don't have a printer!!

Never responded to my request for a quote. They may be great printers but customer service is very…read moreimportant.

My hubby & I just posted a package at this UPS location…read more While posting the package, I took a photo & a photo of the mail box outside to post online that there was indeed a 24 hour mail box located here right out-front. So convenient. However, the lady that waited on us, was completely unprofessional, chased me out the door saying I can't take photos. My hubby says to her, "that is my wife" she quickly apologies & said we should have told her. WOW. Will never return.

Employees act like it is a privilege to have them wait in you. Had an amazon drop off today. Teo…read moreemployees at one register doing something. No acknowledgement of my presence or just a minute. They didn't call for anyone else just continued whatever project they were working on. Sane lackadaisical attitude whenever i have been in there. Time to find a ups store that actually valyues customers

Biggest piece of crap for a company. I called one week before to reserve a taxi for my 88 & 90 year…read moreold sisters. Call the day before to make sure they were coming. They did not show and left these elderly women waiting for nothing. You would have to be absolutely insane to use this company Lying piece of poop

I booked a ride to the airport several days ahead. No show. Called after they were 10 min. Late…read moreDispatch said someone would be there in 15 min. Or less. Again no show. It's a miracle I made my flight. Thank you God.

Oliver was in the area transitioning service from Adams which had been bought out. He did a nice…read morejob of explaining the transition timeline, the new pricing and pickup dates. Hopefully the transition goes as smoothly as Oliver described.

Don't pick up when they say they're supposed to. Make excuses. Leads to our trash sitting out in…read morethe hot sun rotting all day, sometimes two days.