All I remember is that there is not a lot of parking and there is a huge window in the front so the…read moreworkers can see who is pulling up. I felt kind of weird sitting in my car taking a photo of the exterior as the workers looked on wondering why there was a car creepily lurking in the parking lot. This is for the Burley location though although Yelp defaults to Port Orchard. This office fits right in to this very small town that has it's beginnings in socialism but it never caught on the way some of the pioneers thought it would. This office and Burley are quiet quaint, is very small and right off the main road. As this is a smaller office, there are no self service options like an automated postal center and there also was no general blue drop box outside and no drive thru drop service.

I really like this tiny little post office. It's only a couple miles from home so it's VERY…read moreconvenient to pop in to mail a box or buy some stamps. There's almost never a line and the couple regular staff members are super nice - even before we became "regulars". No, it's not all hip and modern like a "city post office" - no DIY stations, no drop box outside or drive-in services or any of that. But there's the fancy Port Orchard post office just a few miles North towards town if you need all of that. So I use this location every time I need to do post office stuff, whenever possible

I have never experienced such unprofessional treatment as I did yesterday when trying to retrieve a…read morepackage with lost postage. The staff spent more time trying to figure out how I was trying to cheat them than how they could help me. It's a real clown show in there. I will acknowledge that apologies were exchanged, and I did get my item, but this would never have happened if I hadn't lost my temper and had an actual shouting match with the counter staff. After which, apparently the people in line behind me let them know how much they sucked for the way I was treated. A stark reminder that we are not "customers" of the postal service.

This place is the second worst usps in the area (poulsbo has the #1 spot). Packages take forever…read moretobe sorted, even if tracking says they are available for pickup. Anytime there is an issue, they are just kinda like 'welp, not my issue'. Like I pay A LOT of money for a po box. They dont care. Had an employee take a key to the postal lockers home one time holding a package hostage. Have had the postmaster just not care when all my mail is crunched in my box because they decided to shove a too large package in the box. they cannot keep employees, so it ia always chronically understaffed. sometimes, i get more ads for usps in my box than actual mail, which is a sham. Honestly, they were good for a time, but all has gone to hell and no one cares.

Five stars . . . yes and no. The five stars is for Jeff, who works the counter there. He is…read moreefficient, effective, and very personable. It's a pleasure to be able to link up with him when he's available at the counter. Less than five stars: three times this week . . . THREE TIMES, my mail has been delivered to my neighbor's box or his to mine. How hard can this be?

ONE STAR FOR THE SUPERVISOR WITH THE EFFEMINATE VOICE. Well,…read morefolks, hold onto your hats because the United States Postal Service has truly outdone themselves this time! My eternal gratitude goes out to that "charming" branch supervisor--the one with the exquisite effeminate- "juvenile-stuck-up-mean-girl" voice and demeanor. He's single-handedly convinced me that the Republican Party might actually have a point I agree with. The USPS needs more accountability and should be overhauled. You see, in my infinite wisdom, I decided to send a perishable birthday gift to my dear 68-year-old brother in Missouri, a man whose health is, shall we say, in a "robust" state of decline. Being a person of "vast" wealth (permanently disabled amputee, less than $1,500 a month income and can't even afford a plane ticket, bless my heart), I simply had to get creative. So, I selflessly saved my money, and eventually purchased a new KITCHEN AID stand mixer (and a tube cake pan from Goodwill) - a small investment for such a "monumental" gesture - and, defying all culinary odds, taught myself to bake. I figured the mixer would be a good investment for future baking opportunities in order to save money. After a mere **twelve hours or more** of working over a hot oven in July, I produced an Angel Food cake (his favorite) and exactly 69 homemade blueberry cookies (healthier cookie). Because nothing says "happy birthday" like 69 individually wrapped and packed homemade cookies, right? Then came the pièce de résistance: four glorious hours of packaging. And for this masterpiece of brotherly affection, I "splurged" a paltry $90 on Priority Mail (because speed, obviously!) and an extra $30 for dry ice. A grand total of **$120** - pocket change for a man of my financial standing, really. His birthday, a mere trifle of an event, was July 9th. I dispatched my treasure on July 5th, expecting a swift, reliable delivery. Fast forward to today, July 10th, and oh, the suspense! Where is my meticulously crafted, highly perishable, financially crippling gift? Why, it's still enjoying the picturesque views of ""Seattle"", exactly where it was on July 5th. It's truly a testament to their efficiency. Naturally, I called the post office, eager for an update, and was "blessed" with the opportunity to speak to this "junoir-high-school-girl-in-the-mean-clique" supervisor. His insight was truly breathtaking: he "regurgitated" the tracking information I already had in front of me. When I, ever so politely, inquired if he could offer an "actual" update, he, in a moment of pure, unadulterated genius, asked "me" how he was supposed to do that. After several rounds of this scintillating intellectual sparring, where I humbly suggested that perhaps "his" job entailed, you know, "knowing things", he, with a flourish of what I can only describe as peak customer service, "hung up on me." So now, here I am, blissfully ignorant of my cake's decomposition status and my cookies' fungal progression. But hey, at least I provided a heartwarming anecdote of government efficiency and profound human interaction. Oh, the joy! * FIVE STARS I recommend this Post Office for the service. I have never had any problems with any other employees at this post office. They are the utmost professionals and have excellent customer service skills. P.S. IF I WOULD HAVE KNOWN THE INVESTMENT AND RISK TO MAIL A PERISHABLE ITEM THROUGH USPS, I WOULD HAVE PURCHASED A ROUND TRIP PLANE TICKET AND AND VISITED MY BROTHER IN PERSON. THANKS USPS

I've lived in Gig Harbor for approximately 45 days and have had more "lost" packages from my local…read morePO than the 4 years I lived in Bellevue. I've had very large packages not deliver because a car was in front of my mailbox, the mail carriers refuse to step out of their vehicles. Total lack of customer obsession. I favor shutting down the USPS and let Amazon run their logistics.

Been in Gig Harbor a year. The postal employees are always helpful, you can call the location…read moredirectly, and they have actually called me back when I left a message, as well as an email inquiry! Great small town feel and people. Thanks!!

I feel like most of the reviews posted here are talking about USPS as an entity and not so much the…read morelocation itself. So, I'll start by saying I love USPS. Great service, lovely architecture in every location I've been to, every carrier I've had has been lovely. As for this location? Go to any other post office in the county. I've only seen two people behind the counter, and of the two I will say that the woman is lovely. The man talks to people like he'd rather watch them take their own life than continue the transaction for another second. During my most recent visit he got mad at me for "not following the directions on screen" after the card reader had an error. I inserted my card, the reader had an error and said to remove it, and so I did. This happened directly in front of him and he got mad at me for a mistake the machine made. I want to give him the benefit of the doubt, I've worked customer service before, it's draining at the best of times I understand, maybe every day I've encountered him he's had a bad day, but good lord dude. If you know when to go in to get anyone else it's a perfectly fine location, but if I see him behind the counter next time I'm just going to UPS.

I might be a weirdo because I love post offices at Christmas…read more I had never been to this one, beautiful

If you've never visited this post office you will really enjoy it when you do . Michelle is a…read morefantastic Clerk and she's always smiling and very helpful and professional . There's nothing better than a small post office out in the country where everyone is friendly . I give this post office five stars and mainly because of Michelle. I always enjoy going in there and giving her a hard time !

Small local people post office - very laid back and easy going. They have PO Boxes and accept…read moreAmazon packages as well as UPS and FedEx drop offs and pick up. Refreshing to go to this small post office - staff in front vary and in general, are eager to help and direct.

I went in to the office to check on a mailbox that was broken into twice in the past two years. For…read moresome reason, my questioning somehow created some personal anger in the customer service agent...it was disturbing and unforgettable. In a government facility, I expected better. Poise might be a stretch, but at least some decency and respect. Not cool.

Worst carrier ever. Would rather return a package to sender instead of just looking at the case and…read morematching up names. I guess it's easier to be a dick. Thanks usps. Do one.

Very efficient, even with covid restrictions in place. I was able to get my PO Box pretty quickly…read more When the key didn't work, they were very helpful with getting the issue fixed.

Best post office experience. Leon was so nice and helped us get in and out with a passport for our…read morelittle babe :)