The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

Excellent service great staff Xavier is knowledgeable and made us feel like we were in good hands!read more

We were in T mobile today for just about 2 hours. We were acknowledged by the staff and told that…read moreafter they finish up with the customers they were serving they would be with us. In the mean time 2 other sets of customers came in after us and were helped. Very sad that I spent the time there and received not one thing that I was looking for.

8 years ago, I had the Appleton store build us a desktop PC, I picked out the case and had a card…read morereader and a dvd drawer installed, so I now have reached out TWICE to get a quote on updating the whole thing, and all I received back is crickets! So don't bother wasting your time!

The only reason they are getting a second star is because both the gentlemen I interacted with in…read moreperson were helpful and polite. The guy who actually worked on my laptop was not AND I ended up being charged more than double the price that I was quoted. I brought my laptop in because the keyboard wasn't working after reinstalling windows. They called me a few days later saying the battery doesn't work anymore and they were going to take it apart and do all this other stuff. The battery was fine and didn't end up being replaced or anything, but it had been sitting around uncharged for about 3 months. I told him it probably needs to be plugged in overnight and he started arguing with me over the phone about how that doesn't matter and I don't know what I'm talking about it. He said that only applies to car batteries. I convinced him to at least try it before replacing anything, and lo and behold, it charged and turned on. Lithium ion batteries can lose capacity if left uncharged for too long. That is simply a fact. When I went to pick up my laptop the next day the price was DOUBLE what I was originally quoted because the worker did a bunch of completely unnecessary work on the innards of the laptop when all that needed to be done was a reinstall of the original Acer software and drivers. They even admitted as much but still insisted on charging me for the work. On my original visit we were discussing a few upgrades that I was doing on my PC and they were going to install the parts for me when they arrived from Amazon, but after the fiasco with my laptop I will NEVER give them any business ever again. They lost a customer for life just so they could rip me off for $80 dollars. Disgraceful.

Terrible service. I've only seen two gentleman working here, but both are snobbish and talk to you…read morein a very 'I'm better than you, and you know nothing' type way. I believe their names were Jake and Ryan. They are so off putting, it almost makes me physically sick. I went in with a broken phone, it was sent in to be repaired and I was given a loaner phone. After 2 weeks of no word, I called for a status update, and got the voicemail...2 days later someone returned my call, without even acknowledging my message, but just that my phone was in. I went in to get my new phone, and was told I could leave as everything was syncing to my phone, and it would continue as I reconnected to wifi. It didn't. I returned to the store and he muffled 'ug it always does that.' ...why in the world would you have me leave then, if it always does that? Three days later, my photos still have not downloaded fully. Went in to see if they could help. Was told they were there, but would take probably a week to fully download. ...it's been 3 days and I haven't had any progress. They said it only works with wifi..I'm a stay at home mom, who is always connected to wifi. Basically, they are useless and idiots and treat me as though I'm an inconvenience and want to do as very little as possible to help me. Last time I checked, that was not good customer service.

Went to the store to help my 76 and 80 year old parents buy there first smart phones. From the…read moreminute we walked through the door, Steven was great! He took lots of time explaining and answering their questions about the iPhone. Thanks for the great customer service Steven!

Came in for new equipment last night. The process took a while and Alex stuck with it. Super…read morepositive and friendly. Was willing to take the time to explain all options for coverage, accessories and the phone itself. Finally after they didn't have the model my daughter wanted at the store, an employee drove across town to get it. Awesome independent Verizon retailer! My business will stay here for a long time!

I live in an apartment building that had provided new lease terms since last year, that essentially…read moreforce residents to use this wifi. It is actual garbage. Before we had Spectrum, and everything was fine, it would be a bit spotty mostly at night, but it never went fully out for hours. Well, this one does. This now makes the second time the wifi has been down for the entire building, and its been 9 hours and counting. Not to mention it is laggy and spotty at all times of the day, especially with multiple people on it. At least our other wifi was usable. What the fuck is the point in having wifi you cant even use? And when I call the customer support line, the dude himself didnt even know what the issue was. This is ridiculous, and the incompetency is clear. Run for your life if you are thinking of using this.​

Just got off of the phone with Cindy, a lovely woman who set me up with new service. She was super…read morekind and helpful! Can't wait for my service to be installed next week! I'll be back to let you know how service is. :) I'm a heavy user so fingers crossed!

Tony was great. He explained our antenna's conditions (ours and our neighbor's) clearly and…read moreanswered all questions. He did a great job replacing our 30+ year old antennas and made sure we receive the channels we want to get. He was efficient, safety-minded and an all around great guy and technician. He's super busy so it was great that he showed up this morning, and was able to spend the entire day installing both antennas.

They helped us memorialize a beloved and missed family member. My husband's mother passed a few…read moreyears ago, and he had memories of fishing every Mother's Day weekend in the Wolf River with his family growing up and she would always say "$1 for the first fish!" When we bought a new pontoon, that was his first request...name it after his mom, Rozella, who everyone called "Rosie." Here's to you Mom! We love and miss you. My husband called and spoke to Trevor on Wednesday to order the stickers, proofs arrived my email, and they placed them on Friday morning. Great quality and value! Service was impeccable and we will return with any other sign needs.

All we needed was a home address sign for our house, but we were trying to cover up some blemishes…read moreon the brick with a much larger-than-typical sign. Went to Signarama for the solution and it looks wonderful! Was actually able to do all of the conversations by phone and email, which was probably annoying for their staff but saved me time. They installed it for us, and even painted the screw heads to match the base color!! Looks wonderful, very impressed.