This is NOT ABOUT THE STORE but about SPECTRUMS new service XUMO. It is a POS. The remote is so…read moreTOUCHY if you pick up the remote you are likely to change channels or streaming services without actually wanting to. This is NOT the old tried and true cable box it is a device that was rolled out BEFORE all the testing was complete. Customers are the testing service!!! Also HULU has a "glitch" the layover showing how the time the episode has been playing just shows up randomly. I use ROKU when watching HULU. I have been a Spectrum customer for years this new device is a real let down. Think twice before changing from what works JUST FINE (your old cable box) to this new, UNTESTED, GLITCHEY device. SPECTRUM DO BETTER, JUST DO BETTER.

returned equipment because we NEVER got the speeds we were promised. bill kept going up and up…read more then they charged my card without permission for 3 old routers $177.

Verizon is lucky these services are monopolized. Just constantly stealing from people. "Ma'am you…read morehave 6 lines and it's a $20 fee for no reason for each line this month" fuck this company

If you want the least amount of customer service. Go to Verizon in oak creek, Wisconsin. Sadly…read morelacking in anything to merely close to caring. Ick! I am a consumer personally and with a corporate account. ATT here we come. @verizon

The service at this location is quite lacking. First of all on my list the visits I could smell…read moreMarijuana smoke coming from the back room where both employees were when I walked in. Then to receive the answer to my question; if you need that kind of help (storage space issue) you can look it up on a YouTube video! I'm never going back again, switching to Spectrum where they know how to dress, greet customers be respectful and courteous. Annnd you can tell Spectrum cares about how their store looks. Unlike T-mobile where the flooring is buckling and they only have two rickety old chairs to sit on.

From the owner: Visit the T-Mobile store in Oak Creek and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8171 S Howell Ave Ste 200 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I Have never had to wait this long on hold to speak with someone.20 minutes so far, I am starting…read moreto believe there is no one there. I have been with US Cellular for over 30 years and I have these many issues. I have not even been able to switch over to T-Mobile yet. Which I do not believe I will. I will be switching to another carrier. I have never had issues in the store I was always treated polite and service was great. Not sure why it takes over 3hrs to get a new phone. 25 minutes and still on hold. Ridiculous. Jean Z

T mobile is super miss leading with 2x faster home internet because I tried it and was back in the…read morestore 30 minutes later to return the equipment. The employees were very friendly and helpful but they either don't use the product as full blown internet with no experience using the product or don't know . As a person who regularly uploads 4K HDR videos that upload at a rate at .81 mbps would probably take a week or more to upload, this is not real internet but a weak hot spot. Advertising is for this product is completely false and un realistic as Internet, see my real speed test.

Tony provided excellent service while assisting me while signing up for a new plan and setting up…read moremy new phone!

From the owner: AT&T, serving over 81 million wireless customersread more

Quick turnaround, no tech-speak, just results. Felt like I was in good hands. eally impressed with…read morethe way they handled everything. My card had important family tage from 2015, and they brought it all back. Even the stuff I'd deleted by accident.

Very fast and friendly service. They fixed the screen on my iPad in a few days for a reasonable…read moreprice.

The mall is a bit too crowded for my tastes, mid-Pandemic, but if you do have to be be in here for…read moreany other reason and you need to replace the glass on your phone, Pit Stop Fix is convenient. The prices are comparable to the free-standing phone repair chains, but for the common replacement repairs this place is faster. If he says come back in half an hour, your phone will be ready in 25 minutes. They've also got some really ugly sparkly phone covers if you're into that sort of thing. I don't want to know you if you do.

I'm taking away a star after what happened over the weekend. I stopped in to upgrade and was told…read morethe phone was in stock and proceeded with trying to process the account upgrade. Unfortunately I didn't have my card on me that is tied to account payment, but I was told that I could go home, enter the card info and complete the purchase in app. So, that is exactly what I did. I received confirmation and drove all the way back to the store. When I arrived, I let someone know I was picking up a phone that I purchased through the app and... nothing. No phone. Even when I was told that it would be held. Apparently another employee canceled my order a few minutes after I left home to pick it up because another customer wanted to buy it. Now that's some real BS right there. Because even though it was confirmed sold, and noted for in-store pickup, it was sold out from under me. The only option I was left with was to order through the app and hope the phone arrived in time to transfer data and drop off back at the store before my upcoming vacation. Luckily I only had to wait a week, and had a couple days leeway to do the transfer and drop off. But the entire experience was just disappointing.

Ed Dave and that lady did great service for us . They were patient and attended to all our needsread more