Was helpful and saved me money. Kristan Strickland was knowledgeable and pleasant to speak with…read more Well done!

I visited the Jacksboro store just to check on a case for my dads phone. I was met with two…read morewonderful sales men. Both went out of their way to help me find what I was looking for. In the end I didn't find the cover, but in reviewing my account found I was eligible for a tablet deal. To make a long story short, I bought the tablet for my dad. There was a little trouble on customer service end, but both men went above and beyond to resolve the issues.

Service is great! Love their phone service to. Variety of affordable plans and employees eager to…read morefit your needs and to make sure you leave store satisfied.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lafollette store today.

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

The small screw that holds down my NVME drive was missing from my motherboard and after looking all…read moreover town and being turned away RJ Technology helped me out with no charge.

I had a TERRIBLE experience here and suggest that this shop be avoided for repairs at all costs…read more I received awful communication and customer service. Experience: My playstation 5 initially started giving me an over heating message. I took it in to be assessed. I was advised they would give it a cleaning to see if this fixed the issue and call me back. I received a call that they thought it might be the liquid metal but they were out of it and that they would order it and could not give me a definitive date of when it would be there. I was not called with updates. I was only told "they would call me". I had to call the next day and was told the liquid metal didn't arrive next day and that "they would call me" when it arrived. I finally received a call from them and they advised that the liquid metal was not doing the job. That SOME of the games were working per Jacob ( Store Owner) but not all. He advised that he thought this might be a motherboard issue, and said he could order a new power supply and try that. I finally got word that they had the unit ready for pick up with a new power supply, but that it would only partially run some games. He advised I had a few options. Replace the motherboard, run as it ( partially running) or just buy a new unit. I decided to leave is and play my playstation only partially working. As it turns out, the playstation wasn't even assembled when I got there. The technician hastily assembled it and brought it out to me. When I got home, there were pieces janging in the unit, and it was Completely dead and non usable. I called them and came back to ask what was going on. They advised that "the motherboard must have given out between the time they gave it to me and when I got home". Anytime I would talk to these guys, they acted annoyed and bothered. They were not friendly to deal with on the phone. Their communication as far as updates go was abysmal. I went in to ask for my cleaning fee refunded due to all of this poor service and advised by the front desk that he didn't have authorization and that he would have the owner call me by noon. He never called me. I had to file a dispute with Visa to deal with this. 0/5.

I, too was "infected" by the dreaded MIcrosoft blah blah. Susan and Don, the owners of Nerds, got…read moreme in for a fix it right away. Don had incredible patience with me answered all my techno questions that I could barely put into words...Thanks, Yall. You're the finest Geeks in town.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!