Was helpful and saved me money. Kristan Strickland was knowledgeable and pleasant to speak with. Well done!

I visited the Jacksboro store just to check on a case for my dads phone. I was met with two wonderful sales men. Both went out of their way to help me find what I was looking for. In the end I didn't find the cover, but in reviewing my account found I was eligible for a tablet deal. To make a long story short, I bought the tablet for my dad. There was a little trouble on customer service end, but both men went above and beyond to resolve the issues. read more

Elliott was a fantastic help! Very knowledgeable and his customer service skills were top notch! Great job and thank you for being so helpful! read more

Christian was extremely helpful. Best cellular store experience ever for me. Needed to replace my cell phone and the whole process was as easy as one could hope. read more

I got what I needed when I went to this location, but it took as long as if I was going to a dealership to purchase a vehicle. All I needed was a hotspot...I was there for 2 hours. They are extremely slow, and so pushy on sales and their commissions. I do not recommend this location. If you go in, expect to be there a long time, at least 2 hours and be suckered into "deals". It's always an annoying experience at this location. Will not be returning. read more

I was so happy to get help from Miss Cherie in Jacksboro last week. My husband and I drove from Nashville to visit a friend in the nursing home and she helped us pick up a wall charger for our friend's phone. She wanted to look up the account but it was under our friend's nephew's name. We needed to empty her mailbox on her phone because she couldn't get messages, but couldn't get into her phone because of a password. Miss Cherie took the time to type up a quick note for us to give to her nephew, with a list of the things she thought he needed to do for his aunt's phone. We are in our 70s and she could relate to us. I love the young kids but sometimes it's just nice to have someone who can be on your level. She was just the loveliest woman. read more