brought my old phone in to upgrade to a new one and the lines got all messed up and the wrong phone…read morewas paid off. now I'm being told there's no going back and that it was my fault it happened. my bill also went up $10 a month for a phone I can't return because the worker paid off the wrong phone.

My husband and I went in last week needing to transfer service from another carrier. We have 8…read morelines, 3 of which needed to be ported over. Noah and Jake were SO helpful and pleasant. They spent 3+ hours walking/talking us through the process and making sure we got the best possible deal. As much as 3+ hours sounds like a long time, they really made it painless and even enjoyable. They were even INCREDIBLY patient while we called our 11 year old daughter and my 74 year old father in law to get codes/IMEI numbers (it was a process!). We are so grateful to them for their patience and help. Thanks so much guys!

It is no surprise that Metrocast has a one star rating. They are the worst cable company I have had…read morein America, and I have had cable in about 10 states. It may take you several attempts to get your service hooked up correctly. After 5 visits I simply gave up and accepted the fact it was a subpar company. A while later during another service call it was discovered that the 5 technicians who were all involved in my install missed something. The service regularly cuts out and regularly fails. Even the extra speeds I'm offered for internet crash and are incapable of normal use. I had to put wifi boosters through out the house. That cost money. The cable service always fails. The recording capability is sketchy. There are no public access stations that I could find and the return to the public in the Lakes Region amounts to nothing more than poor service. The politicians gave them exclusive rights and we received the shaft. The best thing I did for my television was switch to Direct TV. I'm stuck with metro cast wifi. I disconnected my phone with them.

Unfortunate that we do not have competition in the Lakes Region for internet service and have to…read morerely on these morons. Internet connection dropping in and out all morning. Called tech support- have been on hold listening to elevator music for over 30 minutes without any live person to speak with about the problem. Have already done all the self-help steps- unplug and restart modem, etc. And these people have the nerve to try to sell you telephone service as well. Can you imagine!

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

Horrible customer service! Switched from Comcast because there was a deal. Tv kept going out and…read morehaving to reset it. Called multiple times and got no where. Went back to Comcast and TDS charged us for a full month and would not pro rate it. Went to pay the final bill online and they had cancelled the account so we had to pay over the phone and they charged an additional $4.99! Will never go back and will never recommend them!

If only I could rate zero or negative, then I might be accurate. Customer over a year, and switched…read moreto a new promotion but staying with TDS. 3rd month in, I get a bill showing about $300 in extra charges. Service reps are pleasant but I'm on my 5th attempt to resolve their screw up as they threaten to disconnect me. Still more work that I'm tasked with and they won't credit me a month of internet for all of tmy time that they have waste. Their customer support IT systems must be awful because the reps can only open cases for the back office in my experience. I would leave them but I'm stuck because I'm a renter. It's hard to make Comcast/Xfinity customer service look desirable but congratulations TDS, you suck so badly that you take the prize!

To start with we moved from one town to the following town and I wanted to keep dish. What a…read moremistake that was! They showed up at new house. The installer said we had to have 2 televisions on wireless. We have 4 tv's same as the other house. He didn't want to go under manufacturered home here. And they keep trying to sell you stuff while they're here as well. Well one week went by and they shut off our wireless joeys no notice. Had no idea what the problem was. Unfortunately, calling them does not help you're talking to someone from El Salvador. They said they shut off the wireless because we weren't supposed to have them. I really don't know the reason why. I have to tell you I will never deal with them again. It's too bad when you have a problem you have to talk to someone from another country. Still not resolved want us to pay for them to turn it back on for the wireless. Time to move on

Having all receivers shut down and restarted a number of times on all boxes for a my number of…read moredays. After 3 days of this I called dish. Not sure if the fix will work but not willing to provide a credit to our $150 a month bill unless it continues. Not happy and like many starting to switch over to streaming via the Internet.

I've had no complaints about my TDS service until I decided to switch due to their relatively high…read moreprice. As soon as I cancelled my service, my online account access was cut off and my ability to autopay my last bill was discontinued. This seemed odd. I decided to call them to find out why, it was clear that they would rather make you pay a $4.95 payment fee for paying by phone instead of continuing to collect payment the same way they had for all my past bills. I plan to wait for my next payment then pay via check, wasting a stamp, a check (who uses those any more) and time. Change this policy please.

Worst experience ever! First a technician comes out today and stripes our HDMI plug in on our 62…read moreinch TV. Then when we notified the company RONALD TROYER (RONALD.TROYER@TDSTELECOM.COM) calls me from a cell phone (603) 524-6761 is extremely rude, refused to give me his managers information and hung up on me. Then sales calls trying to offer me a $50 credit for breaking the HDMI port! Seriously? I want to file a formal complaint against Ronald TROYER!! I do want to say the sales rep who called me after was pleasant and she's going to request his supervisors information. I'm hoping to receive it this week. I wish I would've known about all the better business bureau complaints before going with the company! Day one of service and it's already a nightmare!!

Blazing fast service (over 250mbps) in an area where the only other option is 30mbps. Customer…read moreservice is 12 out of 10. Tech support is super fast! Extremely happy customer

Friday afternoon, 1 cashier, most self checkout are closed, long lines. Do yourself a favor and go…read moreto Market Basket!!! This place sucks!

2.5 stars walmart. very average. boring atmosphere and variety is very similar to other walmarts…read more nothing particularly bad or gross here tho.