Sometimes I forget to pack things when I go on work trips. This trip was no exception. I realized I…read moreforgot to pack dress shoes. All I brought were my sneakers. I googled shoe stores upon arrival to the hotel and found this gem! I will start by saying I entered the store fully knowing they closed in 30 minutes. I was welcomed like I was family. I never once felt rushed. The salesperson started a conversation with me and I informed him of needing some dressier shoes for the reasons listed above. He immediately suggested something in the clearance section seeing I needed a quick solution. I thought this was really considerate. He could've easily tried to take advantage of a situation. I ended up trying something regularly priced because I liked the brand and they looked comfortable. And they were. I bought them and am very happy with my purchase. I'll be back in the area in a few weeks. I intend to stop in again.

There is one gentleman there who is friendly and attentive, unfortunately i dont remember his…read morename. If he isn't there then forget it. I find the staff inattentive and not friendly. Was tempted to find my size myself a few times. Makes it hard to support a local business.

I went to Dick used to get a jacket shirt pants! Place was really nice super clean. He had to get a…read morekey to go into the dressing room. Big roomie has a strong feeling. There was a security camera somewhere, but who knows there was people working but they're scattered out throughout the building and I thought the price of the clothes I bought was about average.

My wife and I both decided it was time for new golf clubs, we were assisted by Tom DiPasquale at…read morethe Dicks Sporting Goods store in Concord NH. Tom was easy to work with, took his time to diagnosis best club, shaft, grip, and more by analyzing our physical attributes, swing, and other points of data in the hitting room. We customized our clubs and we couldn't be happier with the experience. Tom was a lot of fun to work with, I highly recommend him to anyone looking to purchase golfing equipment.

One of the most customer service friendly businesses we go too. There always seems to be an…read moreabundance of educated friendly staff on hand. While you're not going to find the prices like you see in giant box stores, there is a better selection and quality merchandise and they make up for price with customer service. They gave everything from sandals, sneakers, work boots, dress shoes for every age.

Better to go barefooted instead of wearing anything they sale. Yelp removed my first review because…read moreRed's cried which is indicative of the staffs attitude. Over rated, over priced and low quality shoes. Staff follow you like you're gonna steal. Then they give attitude when you ask for help. Shoes are of the lowest quality and will fall apart in less than a year. Quit hiring crying lazy staff is my advice.

I came into to town on holiday and came by here to run a few miles with the local run club. That…read moregroup is so welcoming - I highly recommend joining them for a run. I had to buy some cold weather items since my SoCal wardrobe didn't have enough to get me through a chilly jaunt. I must say they had Top notch customer service. Great selection. And running around Concord was truly enjoyable. 10/10 would recommend.

We walked into this wonderful shoe store, with a warm welcome and they were ready to help…read more The lady the was helping us was very patient and attentive, and helped us get the right running shoe for us.

I use to live in the area and having narrow feet this was the place to buy my shoes. I cannot buy…read morefrom any chain stores as the shoes just do not fit. Now I live 1.5 hours away and since we were driving through I wanted to stop and find new sandals as mine (bought here) were about 10 years old and all stretched out. I love this store. Anyone with narrow feet should visit this place. I found 2 pair of sandals and would have bought more if they had my size. One pair was identical the to ones I bought years before. The shoes run narrow, fit beautifully and are reasonably priced. Yes some shoes are expensive but I do not think any more then at other non chain shoe stores. There selection is large. The staff is average.

My friend and I went last Wednesday afternoon. We walked in say hello the woman with a short hair…read morewe're standing there she said nothing so we said hi and I told him my foot situation. I asked her if she had ultra sneakers for women extra wide and she says no this is all we have. Could you look in the back and she just looked at us and she came back and she says no we have nothing and she walked away and asked if we could have someone else help us and she sent alongside another young lady who is also was not willing to help us I was appalled, considering I work in retail I would never ever treat somebody the way that we would treated that day. Hello nothing too bad people.

Great variety of work and outdoor boots and boot accessories. I would consider it the place to go…read morefor work boots in the monadnock region. They have someone usually available as you xome in to help you find what you are looking for. Great value boots that last forever and wider than most other store bought boots for the greatest value, price and efficiency possible. Truly an asset to the community for the working class and for those who like to take in the outdoors.

When your feet are wider than they are long, a silver -haired handlebar mustached gentleman shoe…read moresalesman is a knight in shining armor. I had a plane to catch, so I breezed into the store (after taking a rainy photo for Yelp) and looked around for women's shoes. My initial scan showed me a handsome "older gent" (egads, maybe 55?) was leaning on his forearms against one of the shelves. The Marlboro Cowboy with a Sam Elliot on his upper lip, eyed me. (Inside, I thought, "hm, maybe he's wondering what a woman is doing in a store that sells workboots?") Then he said, "Can I help you with something?" And yes, yes, he could! He actually paid attention to what I said (black only, no copper rivets) and I chose two pairs of shoes in the space of four minutes ($59 and $89). When he moved around behind the cash register to ring me up, his colleagues (two other gents sans fancy facial hair) asked me, "How'd he do?" to which I responded with a shoulder shrug and a "meh" keeping in tradition with the reserve of New Hampshah. The gents smiled and mustache said, "they are trying to get rid of me because I'm too old." To this I replied, "they are just jealous because they can't grow a mustache like yours." (Heck, I'm a woman and I'm jealous!) Love the shoes. Love the stache. I'll be back next time I'm driving a pumpkin. And maybe... it'll be happily ever after.

Right when you walk in you are greeted! While shopping associates ask if there any sizes they can…read morehelp you find and are very quick to get back to you! They have a lot of sales and discounted items! Needed shoes in a pinch and glad I came here!

As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

I hadn't been here in many years and was sad to discover how this is now primarily a clothing…read moreoutlet. They used to have more outdoor equipment before. The prices didn't seem reasonable to me: $40 for a stainless steel coffee mug or $25 for a plastic mug!?!?!? I'll never stop by here again....

This will always have a special place in my heart. It reminds me of the time when mom promised us…read morethat we would get lunch/dinner here at Eisteins Bros. Well, it turned out that mom decided it was too close to dinner so we just got a measly soup and bagel to split for the 4 of us. My sister had enough and was pissed at me for going along with mom. Well, my sis found some hiking boots at this LL Bean store and it appeased her. Well, this place certainly is more interesting than the one in Nashua Mall. We have always found better bargains here and go here when we pass through.

Great shop. My friend and her husband buy LOTS of shoes here. My husband got a great looking pair…read moreof shoes that are as comfortable as dress shoes but look like tennis shoes. I got an awesome leather purse, and may come back for a pair of shoes. Friendly service. Love it!

My family and I have been coming here for several years and have never left empty handed. John…read moreknows shoes and what works for various foot types. I walk in and he always recognizes me even though I am only in town once a year. He recommends appropriate and comfortable shoes for whatever you need! The selection is not your typical shoe store either. They have a lot of very well made European brands that I had never heard of before walking into this store. I couldn't recommend them more!