I can't believe I'm actually giving spectrum a 5 star review!…read more What a breath of fresh air. Welcome to living in a small town where people are kind and knowledgeable. I came in to get a new SIM card for my phone. There was ample parking. No lines! Friendly staff. Clean store. It was a great experience.

I have used twice. Canceling is always more hassle than required. Each time they said I did not…read morereturn items that I had. Keep your receipts!

Went to the store to unlock phone, the couldn't help me and told me to go to Eugene or Medford…read more Couldn't get through the robo phone system either. Very frustrated.

We we're having extreme difficulties setting up a new phone online. We went into the Coos Bay store…read moreand Kit the store manager went above and beyond what a regular employee would do. AT&T online technical department gave up on helping us. Kit worked with us for about an hour to overcome the problems we were experiencing and managed to solve our problems for us. It was much better dealing with a real person than trying to explain on the phone. We highly recommend this store to help you out. thanks for a job well done

I subscribed to their wireless hime internet for ten months. It worked great for nine months, then…read moresuddenly it was terrible. Verizon tech support is borderline useless. I fiallt had to cancel this week. The people in the local office are great, but they can't do much about technical issues. Also, Verizon makes it ridiculously difficult to cancel the service.

I highly suggest take your business to a corporate Verizon store. I've had nothing but bad…read moreexperiences here. I was convinced that the 5G internet box was the best in our area. Spectrum is 1G and we tested running at 200mg when 5G Verizon was barely at 20mg! I have asked 6 times for a return kit and got a $200 charge on my account because of the hassle of unable to return the dumb box! I've bought chargers from this location and was sold a couple things I DID NOT need and refused to be allowed to return them I've lost $150 dollars to this scam place. Go to Roseburg or Eugene. Not worth it to do business here!

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.

This guy is awesome! I dropped my phone,shattered the screen and had the Black Death Screen..called…read morehim and he gave me an appt in 2 hours..I rushed down to CB and sat beside him while he fixed it and was out of there in under an hour..Really nice and very efficient! He does ipads too..

Great service. Open 24 hours which was really nice and way to deal with. Very reasonable pricing…read moreand happy with the service. I highly recommend!

Had a severe battery swell in my Samsung S22 Ultra and SIM could not be read. I was traveling…read morethrough the area so I took it into Tech Made Easy. They had the needed battery in stock and did a great job of replacing it old one, figuring out the SIM read error and making the case fit back to gether perfectly. All this was done in a very timely manner (less than an hour with another repair ahead of mine) and the total charge was only the price of the battery. In addition to the service, the staff was really great in all regards. Very happy I ended up near here when the problem occurred.

I've been waiting 12 days, 8 business days. For a repair I was told would take 2 to 3 business…read moredays. Last Thursday I was told they would give me a call back with an update. Today is Tuesday no call. I call the Today twice went to voice mail, left 2 messages, still no call, no update no nothing. They do know this is my work computer and that I cannot work without it.

I went in here about a year ago to buy a SATA to Molex power adapter. Immediately after walking in…read morethe door I was approached by the nearest salesman. I told him what I wanted and he immediately replied, "No, we don't have anything like that." Then I gave him the part number and told him the Radio Shack website indicated they had them in stock. "Oh," was his response. This wasn't the first time I've had this experience at this store. The time before it was a 12V cigarette lighter style connector. That time I didn't have a part number with me so I just smiled as the salesman told me "we don't have that" then went and found it myself. He seemed unimpressed when I took my purchase to the register. This store would be infinitely better if they would build a jail cell style cage around the register area and lock the salespeople in there for the duration of their shift. That way I could browse around to find what I need without them harassing me with their ignorance. And who knows, I might even find another item or two to buy if I wasn't trying to get away from them as quickly as possible.

Okay... so I sent my husband to fetch a battery for my antique cell phone. I don't generally use my…read morecell that much, and don't care to type with my thumbs. Cell phones, to me, are for incoming and outgoing calls period. The old phone still worked. He landed at Radio Shack, and I have to say the experience turned out to be quite funny. He comes home with the dead phone and says "They laughed when I suggested a battery! The girl asked how OLD the phone was and offered the choice of 4 available 'free' models". So we both go back to the store. I will not say everything was excellent, nor was everything I witnessed what I would call "professional", but, suffice to say, we chuckled our way through getting hooked up with a new phone. And it wasn't a horrid experience as I've had in the past. We were in the store plenty long enough to see exactly how they operate by phone. Another guy was busily trying to access information from... somewhere, so he insisted his customer was impatiently waiting for an answer. Problem... he didn't have a customer. Beyond that, we got a phone, had some laughs, and didn't feel too bad about the experience. It will not be my first choice for shopping electronics - never has been. But it's nice to know you CAN order antique phone batteries at this location, if you really want to. :)

I went in to ask questions about getting lines and they ran a credit check on me. They told me that…read moreI could come in Monday for new phones which was fine. But than my husband went over to Sprint and they ran his credit, got us all set up with phones and tablets. While we were here at Sprint one of the workers went over to US Cellular to talk to them and they told the Sprint worker that I'm being classified as a fraud and that they should watch out for me. Needless to say, I'm having my mother in law deactivate her accounts with them and we will no longer ever be in business with them again!!