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    Verizon

    3.8 (8 reviews)
    Closed 10:00 am - 5:00 pm

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    8 months ago

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    Help Desk

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    2 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    UScellular & T-Mobile

    UScellular & T-Mobile

    2.2(20 reviews)
    72.7 mi

    We received stellar service from Wes today at your 220 Ne Beacon Dr Grants Pass, OR 97526 address…read more We recently took over a business which meant we needed to transfer the previous owners phone numbers to one of our old phones. As a result of this swap, we dropped calls. Customers kept calling our other line telling us the main line was disconnected. What a nightmare! Who knows how many crucial calls we missed? Wes flew in like Batman, sans the cape and accessories, and saved the DAY like the total superhero he is. His suggestion, we swap to a new phone. (my old phone never worked right anyway) It sounded really complicated...we needed to swap to one phone, then the other, then back again....I think Wes saw my eyes glaze over and my jaw drop because the man literally then proceeded to draw me a schematic of how this phone switchy-switch was going to happen. He brought the technical jargon down to my level. Not only was the whole process done quickly, but it was done with ZERO hiccups. I came in ready for delays and hiccups. I came in expecting no less than a two hour process. We were done in under an hour and started getting customer calls while still in the store!!! Wes also went above and beyond and got our phone to properly display our business name when we make outgoing calls. Something that I have been nagging my business partner to take care of since at last November. He even called our phones to make sure that they were working AND to make sure the name read properly. What's more; He even put the phone in the protective case for us. What an absolute legend! 5/5 stars. I appreciate the customer service, the business transition has been incredibly stressful, but with his patience, kindness and efficiency he removed one more weight from my shoulders. Thank you, thank you!!

    They need more people with better customer service! If you go here you can always expect a wait or…read morefor them to close early. I hate us cellular! I asked for a text or call since there where at least half dozen people in front me. No they won't do that. Verizon will! But dammit 1 star * at least there is service at my house.

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    This is not accurate

    Cellairis

    Cellairis

    3.4(5 reviews)
    92.1 mi

    I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

    They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

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    Verizon - mobilephones - Updated May 2026

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