Us Cellular Hugo…read more I'm thrilled to give this store a top score under the management Mgr.Yvonne. The Hugo store location went above and beyond working with me to help my elderly parents get a clear WiFi box connection that makes their phones connect by bringing in a booster. God Bless you Yvonne, Cynthia and Kevin. You have truly blessed our family. Thank You !

Went to this location after signing up for service at the Durant location. I was switching over…read morefrom Verizon and my service was horrible. Yvonne was very helpful in addressing my concerns and fixed some of my account issues the gal over at the other location hadn't taken care of on my account. Since I'm in Antlers, I'll make sure to go here for any future needs instead of the corporate location in Durant.

Amazing customer service and was able to help me out with my phone in no time after I dropped it in…read morea hot tub

We used the location in Broken Bow, OK when we were on vacation and my Husband broke the screen on…read morehis iPhone. We dropped his phone off and went to go eat. We were told it would be ready in an hour but we hadn't even got our food yet and I got a text that his phone was ready! Very professional, super fast and great price for a service that was needed quickly! 10/10 would recommend! -Sam and Shannon Burton

I've used this service on a couple of occasions. They are friendly, professional, fast, and…read moreaffordable. I will not hesitate to use them in future.

Hi I drop my phone no picture can u guys repair its a Samsung 15 Android just bright last month…read morePlease ) have gmail photos import photos of mother n grandson photos can't get ion my tablet to communicate with u

First off it is now called Cyber Haven. If you can go anywhere else I would highly recommend that…read more I know there is not much, if any competition in Ft Smith so if you can go to Tulsa or Fayetteville, do that instead. They had my laptop for 5 weeks and never a call or anything. They couldn't fix the issue and wanted to sell me a fix that would have cost as much as a new laptop. Plus the only progress I would get from them was when I had to go in there and ask about it. The employees are nice but I cannot tell anybody to go there at all.

The owner needs to pay his rent. I went in for my phone repair and met a locked door, the landlord…read moresaid he'd unlock the business when he got his rent. Lol.

DO NOT EVER GO!!!! I went in for a normal back glass replacement, which cost me almost $200. They…read morenot only put it on wrong, but because they did my iphone battery swelled up and basically exploded, now I am having to get a new phone because of their haphazard service!!!!

Charged twice what they said.. Screen broke the next day they would not fix it.. Bad place..read more

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Cheap screen that was warrantied for 30 days and it messed up prior to the warranty but I couldn't…read moreget to Hot Springs in time so I was a few day past my warranty and he wouldn't fix the trash screen that is lifting from the phone like it wasn't installed properly and the screen turns black. I would never use this guy again.

Fast trustworthy service. My iPhone wasn't charging and Gadget Gator had me fixed in five minutes…read moreat the low price quoted.