Great place to get some grocery items and household necessities you may have forgotten…read more Deli counter with some ready-made pasta salads (etc), cakes, bakery items. Good selection of cheeses, snacks, beer & wine. Frozen, refrigerated, & a small produce section. Beats driving back to Pruitt's if you're closer to Local 259! Cute patio out front with some picnic tables (in shade)grassy area for kids to run, corn hole & a couple food trucks. Liquor, ice cream & candy stores in same strip. Friendly staff! I'm so grateful they're there!

Best cake we've ever had and all of their cakes are completely from scratch. It's a small store…read morewith various items, sundries, and beverages and they even cook specials to-go each day such as prime rib and seafood. We've not tried anything but the cake and each time we go to Hochatown in the Broken Bow area, the Local 259 is our first stop before heading to our cabin in the mountains. The cakes are all displayed in a deli case and can be bought by the slice or a whole cake. They order the cakes from a place called Sugarees in Missouri. Best coconut cake with white 7-minute icing since my mom used to bake them at Easter.

I was in Broken Bow on vacation when my son suddenly had an asthma attack. I called the Walmart…read morepharmacy to have them pull his prescription from our home Walmart in Frisco, TX. The person I spoke with, Shavonne, showed absolutely no sense of urgency. I even provided the Walmart RX number, and she told me, "I'm not pulling him up, so I don't know." I asked her to try searching my name instead -- she couldn't do that either. As someone who works in the healthcare field, this was extremely concerning. "I don't know" is not an acceptable response when a child is having a medical emergency. I then told her it sounded like user error and asked for a manager. She said the manager was busy. I told her I would hold. The manager eventually called me back (my phone had lost signal), found my son's information, and said they would get the prescription ready. I thanked her and told her we were an hour away -- she said that was fine. When we arrived, the pharmacy was closed for lunch. Given the urgency of the situation, they could have easily said, "We will be closed from 1:30-2:00," but no one mentioned this at all. I asked a regular Walmart employee if they could please get the pharmacist because my son was having an asthma attack. They tried but couldn't reach anyone. They ended up calling an ambulance -- and the ambulance staff was amazing. They immediately gave my son the medication he needed. While my husband stayed with our son in the ambulance, I ran inside to pick up the prescription since the pharmacy should have been open again. When I got to the counter, I was ignored for about two minutes until Shavonne finally came up. I told her who I was and that my son was currently in the ambulance outside. Again -- no urgency, no apology, nothing. She told me the medication would be $120. I asked if she ran it through insurance. She said my son "doesn't have insurance." He absolutely does, and it should already be in the system. She then asked Bella if she had the insurance card. I handed her what she asked for, and she snapped, "This is medical coverage." I told her she needed the RX card -- which she should have known to ask for in the first place. I didn't have the RX card with me, and she said, "Well, that's the only way I can proceed." I told her again that my son was literally sitting in an ambulance outside. She said, "I'm not going to help you." The ambulance staff came inside and asked if the medication was ready. I told Bella to please repeat what she had just told me. She said nothing. Suddenly she wanted to act like she had been providing great service, which was absolutely not the case. At that point, I told them to just ring it up at whatever price so I could leave. They told me it was $50, but Shavonne rang it up as $83. My son DOES have insurance, and this pharmacy was completely incapable of helping an out‑of‑town family in a medical emergency. Jason, the manager on the floor, did purchase the other medication my son needed, and I truly appreciate him and the store employees who helped call the ambulance. My issue is solely with the pharmacy. As a healthcare professional, I am shocked at the lack of empathy, urgency, and basic customer service shown by Bella and Shavonne. They need immediate retraining on customer service, communication, and professional conduct. I am giving the store itself 2 stars because the regular employees were helpful. But the pharmacy experience deserves 0 stars. This was unacceptable, especially with a child in medical distress.

Why is there two registers closed on busy days? Do you not teach your employees to say "Thank you"?…read moreThe people that stand at the front, most have little personality. Train your employees that customers are important.

We loved the Santa Grill inside North Pole Store. It is Christmas all year long here as indicated…read moreby the adorable decor inside and out. My husband and I ordered a BLT and fries and unsweet tea that tasted freshly brewed. I enjoyed my BLT thoroughly as it had a nice amount of bacon with crispy lettuce, decent tomatoes and mayonnaise on "thick bread" aka Texas Toast. My favorite was the french fries and ranch dressing "McCurtain County Gravy!" There is also a gift shop inside and small grocery area with a large selection of beer. I would also add that the kitchen is clean. Very clean! We enjoy going to the the little mom and pop places that are off the beaten path and North Pole Store is no exception. I understand that they also make fresh donuts in the morning with homeade glaze. I may need to return for those and a fresh cup of coffee.

They have everything you need in a pinch for cookin! Polite folks and they always know where to…read moredirect you. Hey! If you get something from the hot box...it's going to BE ! Don't forget to tip your waitress!

I loved this place! I had the fried fish and it was devine! The biscuits were warm and perfect with…read morebutter. I loved the specials and the down home nature of the place There was some great shopping in the store. It had a cutesy non-corporate feel to it. Lots of native prints, bags , and fun gift ideas. The food is served cafeteria style. The folks that served us were extremely nice and helpful. There were 6 in our party and we had no trouble getting through the line and finding a table to accommodate us. While we were there we saw a lot of regulars - a sure sign of some qualities tastes!

Ate lunch today, not as good as usual, the fish was dry and cold . Sad but you can tell when the…read morebosses are gone. Time to remodel, turn it into a restaurant, consistently the best food in the county. Service could use some help, a lot of food left on plates, tables were not cleaned right away.

I just wanted to write and say how great the customer service was at this store today. I'm here…read morevisiting from OKC and never in my life have I came to a grocery store with this magnitude of customer service. Jeff in particular was friendly, on point, and exceeded expectations of my grocery experience. Great job and will return when I visit again!