I went into cellcom Saturday am the 24th. There is a girl dark hair glasses I guess I was talking…read moreto loud , she came over told me I needed to lower my voice. First off I can't hear well in my left ear so yes I had a tendency to take louder. She was rude about it. Then I was finishing up with the nice girl helping me. I was getting ready to go I wanted to quick show her something and still was asking some ?. This terrible clerk comes over tells me there are 2 ppl waiting to be waited on so basically saying get out of here. I looked at here like ok and left . I was very upset leaving it bothered me . Like a was a burden. I felt like she doesn't care for me . She attacked me 2. I never ever had anyone treat me like that there. I been going over 20 years years. I totally really not happy with cellcom. So if you have a ear you can't hear out and you talk loud don't worry she let you know. If any customers are waiting she will let you know so you can leave. I worked in customer service my whole life I would never treat someone that way. Funny she had no customers by her but she was worried about the 2 . As a former Mgr of a place your suppose to talk to customers for a bit . I seen lots of ppl talk for a bit is she going to kick them out too. I felt like I had a target on my back with her. I might leave cellcom if that's the way this girl is going to treat me . Sad considering I been then over 20 years .but if you don't mind being treating like crap from this clerk go ahead.

T Mobile - RUN THE OTHER WAY !!! PISS POOR CUSTOMER SERVICE Just spent 45 minutes talking to 5 YES…read more5 different people and not one of them are able to address the problem I'm having with a wi-fi portable box that I lost somewhere I need the account canceled and shut off. My solution is to turn it over to my attorney and stop the payments from my bank. So if you want a headache like this, just sign up with T-Mobile, don't say I didn't warn you.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Went today for their customer appreciation day, the staff was friendly as usual!…read more They always make sure to give you the best deals and will answer any questions you have! I highly recommend for anyone in this area to use Cellcom for their phone services, internet services, etc.

From the owner: At Cellcom, customers are at the center of everything we do. Technology is about making life…read moresimpler and easier, so we have time for what matters most. With more affordable options than ever before, an expanded and enhanced network to keep you connected and people behind it who truly care about you, Cellcom is the wireless carrier that pairs innovation with heart and we're eager to serve you.

The AT&T here I wake is always staffed with people who like to put you first. I have been to other…read morephone stores, even ones owned by AT&T in other areas, and I will say none compare to ours here. I have never once had a bad experience here and I have walked into that building with some whoppers! I won't forget my most recent visit, I was looking to upgrade two phones on my plan. There was a new girl there who immediately walked over to me. She asked what I was in for and when I told her I swear her eyes lite up... i immediately thought oh boy here comes the commissioned sales attempt... but no. She asked me what I had in mind and we sat down and she went over that product with me, never once trying to up sell. I knew about the product and she seemed happy I did my research before coming in. She got me exactly what I wanted and thanked me for my patronage. When I left I felt good but also ashamed that I doubted her integrity when we first staring talking phones. She knew her stuff and never tried to up sell, she had her customer's wants first! And honestly I hope this review can serve as a recompense for my doubt. This store is full of amazing people!

Great friendly service! They helped me with all my needs! Will definitely send my friends to…read morethis location!

After decades with Spectrum and extortionary costs, along with dismal in town (Appleton) speeds…read more(contrary to what they advertise), we finally switched to TDS. Our monthly cost have gone from $250/ month to $50 a month which is guaranteed for 2 years. We still get all the streaming services as before (using Roku stick for both services.) Best of all our internet speed has gone from 60-75 Mbs to 500 Mbs upload as tested with a speed tester. What's really unbelievable is that we waited so long to do this. And having to going in to the Spectrum store in Appleton (which is mandatory to discontinue the service) we did not complain and were friendly, being happy to be rid of this costly and terrible internet speed service. The agent on the other hand looked like he was a ticking time bomb ready to explode at any second. Even though it was a terrible visit experience, we were just as happy coming out of the store as going in, being relieved at having made this switch.

I had the same experience that most people have trying to return an exchange cable box. Why should…read moreI wait hours to do a return that I saved Spectrum from having to send a technician out to replace their defective equipment. I left my used box with an employee at the store and he told me to take it back that he wouldn't give me credit! I walked out without it!! I did receive credit! I won't ever go into another Spectrum store. They can come to my house and replace the equipment.

I went into the store with the full intention of upgrading my service. I had found the phone I…read morewanted online and the promo. When I was approached by a sales girl, I told her exactly what I wanted and the promo. I was informed the promo ended yesterday, even though I was able to pull it up online showing the promo. She said she could not do anything and told me to go home and order it online if I wanted the promo. A lot of good it does to have a store with zero customer service!

I've had to deal with there customer service 3 times in one week, they suck I hate this company and…read moreI can't wait to switch to Verizon again.