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    Harbor Hardware

    3.0 (4 reviews)

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    Menards

    Menards

    (8 reviews)

    $$$

    Tried to return a brand new snowthrower, Would not run except on choke. According to the return…read morepolicy of Menard's, once you put gas in these items: * Lawnmowers * Snowthrowers * Tillers * Log splitters * Chipper shredders * Generators * Pressure washers They cannot be returned. HOW ARE YOU SUPPOSED TO KNOW IF THEY WORK OR NOT IF YOU DO NOT PUT GAS IN IT!!!!! Items must be fixed according to their policy: A gas-powered item may be returned or exchanged within 30 days of purchase with a receipt if the item has not been used, is in the original package, and has not been filled with gas. If the item does not meet the rules above, the customer must take the item to an authorized center for repair. Unless the item is under warranty, repairs are at the customer's expense. There were other issues with the thrower my friend had purchased, shifting was very difficult for her, maneuvering was very difficult. All of which was found AFTER unboxing. She did not want the item. As of now it seems she is stuck with it, even after having taken to a repair facility. So a warning to all! Do not purchase the above listed items from Menard's!!!!

    I have mixed feelings about Menards. I think that the way the store is laid out is a complete scam…read more They put the same kinds of products in different parts of the store and they often move products to keep you wandering around the store - a gimmick to get you to see more merchandise in hopes you'll buy more stuff. They say the average time a customer spends in the store is 44 min. That's a long time and it's probably due to the store layout. I tried reaching out to someone at Menards corporate to discuss this issue. They provide an email address, so I emailed them and asked if I could speak with someone on the phone. They replied that they do NOT deal with customers over the phone - only via email. What? What kind of customer service is that? How do people without computers or email communicate with Menards corporate? Silly, really. It's sad that Menards is the only large home improvement warehouse-type store in Marinette. Honestly, if you have the time, go to Home Depot in Green Bay. The three stars is for the employees - they rock! Becki, Kayla, Kathy and Mikayla are especially awesome.

    Harbor Hardware - hardware - Updated May 2026

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