I had a great experience. They called to say they were on their way and called when they got here…read more They came right to my place to do the work. Super nice people.

I had previously scheduled a few weeks in advance to have my passenger side quarte panel glass…read morereplaced by Safelite who I had used previously for a windshield replacement on my 2012 Jeep Liberty 4x4. at the last minute Safelite wasn't able to get the glass and suggested I go to Ebay to find a replacemen. I looked online for a local repair company and was thrilled that Express Auto Glass had the option for a used glass replacement which included complete installation at my home and clean up from the removal of the window safe that was damaged by a lawn mowing incident. I'm more than pleased with their customer service and professionalism during my time of need and will definitely recommend them to all my friends and family in the future abd if I need repairs in the future I know where I'm going to go.

Came out same day to replace a cracked windshield at a great price. Wonderful service and will…read moredefinitely recommend and use again.

Rob is a great auto glass technician and business owner. He's quick to answer the phone and is very…read morehelpful. Rob cares about safety and getting the job done right. If you need a windshield replacement or repair around Baldwin County. AL, call Rob!

While replacing windshield they broke molding. Their solution was to glue it vice replacing the…read morepart they broke. Went in for warranty work and they partially fixed what wasn't requested. I say partially because they stated their effort to clear an obstruction with air was only partly successful. So a partly cleared drain port was charged full price and the repair (glue) was only accomplished when I asked about it.

Had a chip in my windshield repaired. Really nice clean shop. Yup they have the nicest old dog who…read morewill wait with you or leave you alone if you like. Replaced my daughter's wind shield. Something was wrong with the wipers and they fixed them quickly and very nice about it.

Friendly crew, competitive pricing. I dropped off my car for…read morea windshield replacement, ran some errands and then picked it up.

Very professional. Staffs are very helpful and professional. I recommend them to everyone. I am…read moresatisfied with the service and care.

Great Guys to work with. Fast easy and reasonably priced. Thank you. Hope to not need your service…read moreagain soon, but will call if I do.

From the owner: We are a mobile auto glass company. Locally family owned and operated, serving the MS Gulf Coast…read morefor over 20 years.

My adult daughter was driving a fair distance yesterday to get to her appointment at this store in…read moreMobile on I-65. Google Maps advised she would be 10 minutes late to her appointment so she called to see if this is a problem. She was told there is a 15 minute window so continue and she would be fine. She arrived exactly ten minutes late and was told to leave and reschedule. The lady at the front told her the fifteen minutes was just a corporate rule. This is horrible service and I would never recommend going to the store.

Amazing work! My Monday ended with a rock hitting the windshield of my Baby... my two month old…read more2023 Mini Cooper S. I have a bit of OCD and was bummed that the car would no longer be 'perfect.' Insurance set up my appointment for Wednesday afternoon and I wish there were more than 5 stars. Cosmetically way way way more than expected! Very pleased! Also must mention how nice the entire staff was! Stuff like this is pretty common where I live but I'm going to sleep a little better knowing what these guys in Mobile are capable of.

Great service and took us right before they closed to repair a windshield. Told us they would wait…read morefor us.

Sunday 7/6/25 I had a large rock hit my windshield while driving on the interstate. It hit so hard…read moreit busted the glass and it shattered all over the dash. I had taken my car to them in the past for a busted windshield so I called and left them a message about my situation and when they opened Monday 7/7/25 they returned my call. I was able to schedule a replacement for this morning Tuesday 7/8/25 to have my windshield replaced. This is a small local business. They took car of helping with my insurance claim and all I had to pay was my deductible. I'm happy to be a repeat customer of theirs!

Went in for a small rock chip repair midday on a weekday and the repair was completed before I even…read moregot off the phone with the insurance rep. O

My name is Mrs Brenda Brunson today on February 29th of 2026 i had a technician come to my house to…read moreput a back glass in on hatch back window technician came to My house to put glass in i got meighbor to hook up my battery he left and did 2 jobs said he ne back he going to fo two easy jobs he told me that i needed to have glass removed from motor and lock my window was 20 minutes from being completed jad my nerves raddled and shaking hubby had to work my truck was running soon as he pulled out of driveway had me thinking i had to clean glass out of my motor and lock before installing a new window took jim 2 hours to het back to me told me that he made more than my husband on his over time than him and had a whole different attitude when i went got my husband from work when he finally showed back up to finish the job he was very rude and in a hurry and left me hanging for 2 hours till he finished the job I don't ever again want this man back at my house there's no since in making customers feel like it's their job to clean glass when they supposed to im going on on monday and making i direct face to face complaint he approach with a sarcastic attitude and and BETTER than thou attitude and to busy to deal with my truck no way i recommend anyone to go through the nerve damage i went through window great but technician we as my family could have done with out my husband said he is not a people person if so they don't need that repersent this safelite company i mot ever felt so upset n shake like i did today please watch put for these folks folks that show up from this company not all are good i am so upset i jave his name on email and no receipt was giving not even in my Email im also going to movile office on this too i want and deserve a receipt no exsplaing and no receipt this was a horrible experience i am very proud of what my husband makes and he just put a new radiator in so battery was out easy hook up but he left two hours done two other customers shaking my heD and had to call jis office to confirm price showed him my email of price after he had called he realized i not had to pay over 500.00 it was only 421.14 i feel i should have not paid that much after my nerves but since he thought he better i really don't mind paying that much but it wasn't worth this i go through this i rather have AI do windows

No Call, No Show. Scheduled a home service appointment for…read morewindshield replacement. Scheduled my day around this "convenience". Received email confirmation. Day of appointment, no one called or showed up.

Tech was very unprofessional and very rude whenever I asked for one minute to call and double check…read morehe told me to reschedule and that he was to busy for this and mind you I had already made the call and was getting the answer as he was saying this and continuing to have an attitude so he was told to get off the property then following he proceeded to mumble something that sounded similar to I'm going to whoop your butt.

Fast work, friendly staff, great pricing. These are the…read morequalities I look for when getting services performed and Chip's Auto Glass checks all of those boxes. 10/10 would recommend

Windshield on my Lexus was cracked they did and exceptional job and had it finished very fastread more