Had a great experience purchasing my daughter's first ebike at the shop. Super helpful and…read moreknowledgeable, worked within our budget to get the appropriate ebike. thank you

We purchased a "brand-new E- bike" from this shop, but upon closer inspection, several parts…read moreappeared to be used -- including the Display. When buying something advertised as new, you expect exactly that. We're disappointed and feel misled. Would strongly recommend inspecting any bike thoroughly before leaving the store. We won't be returning. Not to mention the amount was $3,000 yet zero customer service.

During my family's Disneyland trip, my sneaker ended up having a hole within the inside of my right…read moreshoe. I couldn't walk around the theme park having plastic from my sneakers poke into my foot, so we ended up stopping by Shoe City, several miles from the theme park within Anaheim. Shoe City has a wide variety of sneakers, boots, and much more. There are a lot of brands offered too such as Nike, Puma, and Skechers! We arrived around Shoe City at 2:30 PM on a Tuesday. We were the only customers inside the store at the time. One of the team members helped out by assisting me on selecting new comfort style sneakers for walking. After checking out, my daughter and I were able to spin the wheel at Shoe City for a prize. We didn't win anything, but it was a fun experience!

The employees here are racist! I came in with a small tote bag and the Hispanic employees made me…read moreleave it at the counter, for fear I might use it to steal something. A Hispanic man came in a couple minutes later with a similar bag, and they said nothing to him. Avoid this place.

Found what I needed!…read more For a last minute trip to the snow I couldn't find any snow gloves and snow boots for my son. I checked OfferUp and Target but they were either unavailable or too expensive. I bought some gloves at Target out of desperation $20/each (for a one time venture) and thought to check at Big 5 after. Thank goodness I found them at $10/ each! I was able to get the gloves for 4 people and some boots for my son at $30 (bought a size up for next year). OfferUp had used ones for $30+ so I knew it was in the range. Also, I had bought a snow board that I ended up forgetting at home so returned back a few weeks later for a refund. The process was quick and easy.

Great store with plenty of sporting goods. Stopped by to get some running shoes since it on sales…read more Been here plenty of times before and it also an easy and relaxing trip since parking is easy and they got all the goods I needed. Their staff are nice, friendly and helpful. Plus the prices of the goods, reasonable and great, especially when it on sales.

Great place for hockey skates for kids. ANDREW is full of patience and knowledge. Kept trying on…read moreBauer Vapor. He is right on with size, fit, brushing and made our decision for CCM jet speed an easy purchase. Choose on sale and never regret it. Had a great experience with Pure Hockey-see ANDREW.

Lucy helped us out today when we came in to try on hockey skates and get his sizing. I know nothing…read moreabout hockey it's totally a new world to me and she filled me in on so many things I had no clue about. She didn't make me feel dumb at all for not knowing, and she was just so sweet and helpful to my son and me. Plus, since it was Labor Day weekend, we got an extra discount on top of everything, so it was such a great value. We had an awesome experience!

If you need some one to kiss your ass when you walk in the door and help you find a deck or wheels…read moreor trucks WHEN EVERYTHING ABOUT SKATING IS PERSONAL PREFERENCE then you need to go some where else. if you love skating know what youre looking for and want some one thats been in the business longer than all the other shops this is your place. yes hes a bit crass and rude but this is a SKATE SHOP not a kmart or big 5. Know your shit and get what you want. the prices are ridiculously low and the stock is unbelievable.. as far as the guy complaining about him knowing they dont carry size 13s... The guy working the counter is the owner he knows EXACTLY what he has in stock he knows what size decks he carries what size wheels and what ever else might be in the store. He has no reason to lie to you about anything.. why would he pass the chance at selling you shoes or anything else for that matter.. stop complaining about service when service does not matter, you are not owed a smile, a handshake, a greeting by anyone least of all in a skate shop. The 5 stars are purely for stock pricing and things that matter... if youre not at a restaurant, service does not matter.

one of the worst skateboard shops out here in OC the worker smelled like alcohol and the shops…read morenever open when it says it's open open sign in the front of the shop and closed to sign make up ur minds needs to be more professional great deals but never opened is crazy i always come here looking to get a board for my sesh but ALWAYS closed maps says open 1pm-6pm come always between that time and still closed all the time so sad a great business like this isn't taken seriously

The employees are extremely overworked. I'll give them stars for effort…read more This location is always busy. Thanks.

The smell inside this Nike Outlet was absolutely horrible--strong, nauseating, and bad enough that…read moreit was difficult to remain in the store. I'm surprised the location was even open to customers under those conditions. What made the experience worse was that management seemed unconcerned about the problem. There was no apparent urgency to address the odor or acknowledgment of how unpleasant it was for customers. A Nike store should not be operating with an odor so severe that customers feel sick being inside. Management should have taken the situation seriously and addressed it immediately. Very disappointing experience.

A year and a half ago, I had a job requirement that made me wear black shoes as part of the uniform…read morerequirement. The shoe stores at the Orange outlets were closed, and I knew this had to be my last chance, and thankfully this place was open. I asked an employee if they had any shoes for work, and she was so quick and straightforward with her job. She found a good pair of shoes for me to wear. I tried them out and I loved them. I quickly purchased them. The employer at the time loved them and even though I don't work at that place anymore. I still use those shoes when I need to put them on and pick up my brother from school on a lazy day.

This store needs to be cleaned up big time. They scammed the company and the customers. My mom…read morebought one woman sandal and one kid shoes, but the receipt printed as two adult (man) sandals. So of course, the shoes can't be returned and he kept telling my mom to bring the right receipt because that receipt doesn't have the kid shoes in it. It is the right receipt, the guy just didn't scan the sandal and the shoes, he just typed the wrong items into the receipt. I will report them to the city, the company and the police. I also saw that we aren't the only victims of that store.

Awesome Above & Beyond Customer Service from John for My Twin Boys back 2 School Coolest clothes ,…read moreshoes & accessories! The Cashier tht day was Amazing, tho I got his name ~ unsure the exact spelling . Immaculate , Neat & Solid Social Distance Prompts. Great Cashback Rewards. 24/7 Online Shop Ship &/or convenient pick up . My Boys are great fans & shopped @ Zumiez since both were 5yrs old~ inc skateboards, accessories & backpacks . My daughter bought several Post Malone signature Sunglasses , clothing & accessories . I am a fan of King Ice Jewelry Line & got another pair of Super Cool Princess Cut earrings & several necklaces from Snoop Dogg & sk8r Baker collection. Prices range from $19.99 & up . Stayed @ Hotel Labor Day wknd right across Disneyland Resort . Shops are convenient & less 10min drive . Definitely will come back at this store our next OC visit !!!

I was at Zumiez today and genuinely some of the worst customer service I've experienced. A teenage…read moreemployee greeted me while folding clothes, and I said hi back. Apparently he didn't hear me, because literally seconds later he started complaining to his coworker about how "rude" customers never say hello. Meanwhile, they were loudly talking shit about customers throughout the store where everyone could hear them. By the time I left, I made a point of saying "have a good one" loud and clear, and they were still going on about rude customers who don't respond. Maybe if you're going to complain about your customers, don't do it within earshot of the entire store. It made for a pretty uncomfortable shopping experience.

Good service , good prices . I return there many times ,…read morealways a good deal. Friendly customer service . Yes I would go again

Dropped by to pick up some shoes to support my feet because I have plantar fasciitis. After looking…read morearound Ricky greeted me and asked if I had any questions and I told him about my issue while running. He suggested a couple of shoes but highly recommended the ASICS Gel-Kayano 32 because they have the most support for the arch. He also assisted my wife with a selection although she came in sandals he had no problem giving her a new pair of socks to be able to try on some shoes. I personally don't like the thick sole but if that's what's going to get me moving so be it. This location is an outdoor mall and there is parking but depending on the time you go it may be difficult. I highly recommend this location due to the fact that the Ricky was polite, professional and knowledgeable, he helped me save an additional 10% by signing up for the newsletter. They have plenty of sizes in stock, they also have a BOGO 50% off. the value of the shoes are good if you plan to use them for the gym and running or even everyday wear. Thank you Ricky for your help, keep up the good work bro!!