Great massage. Cindy massaged my husband and Jenny massaged…read moreme. It was firm and relaxing. We will be back for sure! They are so nice and very professional. We got in last minute which was very convenient.

If I could give this place a zero rating, I would. Pushy sales lady/masseuse, who asked for credit…read morecard payment before the massage, stood over me when she handed me the tablet to add gratuity (before the massage), and pushed me to tip AT LEAST 33% or more multiple times (before the massage). I promptly cancelled and walked out. Maybe this is acceptable in other cultures, but not in my experience. My advice: service first, pay after, tip optional.

Came here for an hour massage today ($85). Richard was very friendly, and knowledgeable. He…read moreexplained the reasons for my pain when he was working certain muscles in my neck and shoulder. My goal was to help kick a 12-day long horrible headache/migraine. The 5th doctor visit suggested massage, so I picked this place from other reviews. This was the best massage I have had and can feel the difference, his 17 years of experience is obvious, he's a pro! Thanks Richard!

If you are in need of a great massage look no further! I went after a car accident and although at…read morethat time it was not relaxing it was so beneficial! I know I recovered much faster because of the techniques used. Now I go I get to enjoy a relaxing massage that always helps me relax a bit more.

I was hoping to find a place like the one in Kirkland, but this place was not it. For starters I…read morewas charged for the one hour massage service upfront, which I've never encountered. While I was on the table just 15 minutes into the massage when the woman walked away for 10 minutes to help someone at the front desk! Then it wasn't even 10 minutes later after she came back to continue the massage, that the phone rang and she stepped away to take the call! Seriously?!? It was then that I understood why she had me pay upfront, otherwise I would have gotten up, got dressed and walked out! Not the operation I was expecting. I understand being on your own in a business, but take care of the naked client you have on a table in the back first! It doesn't take a moment to post a note or sign that you're with a client, or arrange back up (how can a massage place operate with just one person?!?) lock the door, turn off the phone and let it go to vm. Fail. Not returning.

Ginger is awesome! I highly recommend visiting Balanced…read moreBodywerx for your next massage. The massage I received was wonderful. Ginger really was able to find those spots where extra attention was needed. She has surprisingly strong hands & the hot stone treatment was so enjoyable. Afterwards I felt truly relaxed. Most impressive was her Gua Sha therapy. I was experiencing unexplained pain in my foot that seemed to be radiating from my ankle. I had never had this type of therapy preformed before, but after a few treatments the pain was gone. I feel I should add that the scraping from the Gua Sha tool wasn't relaxing like the massage and hot stone treatment. In fact it was a bit painful, but well worth it! Like I said after a few treatments my pain was gone! I guess there is something to this type of Chinese Therapy. Thanks Ginger

Excellent choice for massage therapy from a knowledgeable and skilled practitioner. I deal with…read morenumerous aches and pains, and Ginger has done wonders in helping me function better.

Such a beautiful little massage clinic in Downtown Monroe. Richard and Deidre are amazing massage…read moretherapists (I've gotten sessions with them both), super friendly, and down to Earth. The massage rooms are so tranquil and relaxing, it definitely feels like a healing environment. I'd recommend Harmony to anyone looking for a superb massage experience through and through.

I love it here ! The atmosphere of the place is very calming and lovely , the receptionist was very…read moresweet and patient .. I think her name was Ashley very nice young lady , great experience here i definitely recommend getting a gift certificate for a loved one here !

Travis was fantastic!! He did a consult prior to the massage and focused on trouble areas as…read morerequested. He was very professional and applied the necessary pressure as needed. I left feeling relaxed and rejuvenated! I highly recommend him. ~Lauren C

Travis is amazing! He takes time at the beginning of each appointment to listen to your concerns,…read moreget feedback on how you've been feeling since your last appointment, and ask if there are any things he should concentrate on. I've been seeing Travis for tension headaches and general deep tissue work, and the results have exceeded my expectations. Headaches, back and neck pain are gone and I feel relaxed and refreshed after each massage. I can't recommend Travis enough for anyone who needs medical massage and deep tissue work.

Staff was very friendly, had an elderly lady help me when I went. She was very informative, and…read morehelpful but I didn't love that she told me what service I was getting. You can only book appointments via a phone call. I'm not sure where things got mixed but I had wanted a facial and some waxing done. The waxing seemed to miss a lot of what I had hoped to remove. It didn't feel like she had enough wax for area she was waxing. She finished the appointment with some lovely flower sprays which unfortunately turned overpowering and I spent a better part of the day tasting roses. While I might go back for a facial, I wouldn't go back for a wax.

The best customized facials I have ever had in the US and Canada. From the quality, natural…read moreproducts to the hydra facials and customized treatments - the results are amazing. (And very reasonably priced)

Read the reviews on their other locations, they have the same billing department:…read morehttp://www.yelp.com/biz/monroe-therapeutic-massage-kirkland http://www.yelp.com/biz/monroe-therapeutic-massage-seattle-2 Here's how my story went down. EDIT: Does not respond to inquiries into their business practice. Trying to send clients to collection while taking no initiative to resolve issue. In 26 days, the bill jumped from $180 to a whopping $339.48, only with an additional mysterious "re-billing fee" and a dramatic scare to send you to collection. I think we all know what that is. That's how their billing department operates. ORIGINAL COMMENT: First thing first, the massage professionals there were great. I had a great experience with Amy and Richard. Environment was not very professional. You see kids running around, and people operates with more motel like management. (and the feel of the office too) Now why is this a 1 star business? I had a terrible experience with the the billing of this business. I called ahead and asked them about whether my insurance will be covered. They didn't say it definitely will but asserted with confidence that they work with Aetna all the time and I don't need a doctor's note for that. Ok, great! I scheduled two sessions in the next two weeks. On my second visit, when I just enjoyed a wonderful massage and walking out, they informed me oh sorry your plan is not covered.. Here's some packages that might lower the cost blah blah... Four weeks later I got my startling $180 for the service. I called and asked why don't you tell me about the fact that my insurance was not covering the cost at least before my second visit. She claimed that's how she works and she's busy (she sounds much nicer than the words but that's basically what she meant). Since insurance was the only reason I chose them, this is a big deal. For $90 a session, there's a tons of wonderful places that I could've gone to instead of this location. She's nice enough to hold a conversation albeit she does not budge on any ground. She thinks she did a perfect job and sorry if I'm not happy with the bill. Nothing she could've done better. I said: "As a customer, I expect you to clearly tell me what my cost would be given the fact that you claim that there's a chance that the insurance wouldn't work right?" She would only stress on the fact that I didn't check with my insurance to make sure that it's covered. There's absolutely nothing better they could've done. The fact that I was informed that my insurance does not cover the cost while walking out of the second session make the entire experience really scam-my. Feeling like being baited by the insurance claim they made.

Robin is professional, friendly and informative. Excellent massage therapist and healer. She is…read morealso available until 7 pm.

Worst massage I've ever had. I believe he is new and was way to rough. Not relaxing at all. Was so…read morebad I probably won't ever come back. Had pretty good experiences other 3 times I was there. Cat was In the room meowing during the " massage" . I'm so sad and my upper back is so sore 3 hours later.