This was one of the worst massage experiences I've had in Lake Stevens. I made a last-minute…read moreappointment and chose the service that seemed to best fit my needs, since the website had limited options. I was hoping to get cupping done, but there wasn't much clarity on what was actually included. Right from the start, the experience felt off. The front desk lacked basic hospitality, and the overall vibe of the building was unwelcoming. I arrived early, yet still had to wait past my scheduled appointment time. I was also required to pay and tip before even receiving the massage, which felt unusual and set the tone for the rest of the experience. When the session began, I was questioned about why I selected my service, which was confusing since it was listed as an option on their own website. As someone who hasn't had many massages before, I expected at least a basic explanation of the process, but that never happened. I've had cupping done at other places, so I'm familiar with the general method--cups are typically placed and left in certain areas. Here, however, the approach was completely different. The cups were not only left on, but also dragged across my back while still suctioned. It was extremely painful--honestly felt like my skin was being torn. There was no warning or check-in about comfort level during the process. To make things worse, the massage didn't even last the full hour I paid for. When it ended, the therapist simply left the room without saying anything beyond that she was finished. Afterward, I could hear laughing and gossiping from the front area, which felt unprofessional and off-putting. I came in stressed and hoping to relax, but left in significant pain--so much that it interfered with my ability to go about my day. I would not recommend this place to anyone. Do yourself a favor and go somewhere else.

Love my massages!!! Megan is awesome! It's an overall great place!!!…read more I've been going here for 20 years....

we went in for the 60 minute foot massage... but it was mainly shoulders and back??? Our feet were…read morebarely massaged. We were very confused. We went there specifically for foot massages. We thought it was a misunderstanding; but the cashier clarified that what we got was their "Foot" reflexology. We were not expecting a shoulder or back massage; it was okay. Disappointment that our feet were not worked on as promised. Every one was very nice though.

Great service and prices. Had Nancy and another gentleman. Walk-in available for a couple…read moreimmediately. 60 min foot massage (with body massage included), in the chair, was $40 per person. Very clean and comfortable atmosphere, with sanitary practices; towels, paper towels, hand sanitizer, and pre foot soak. You are exposed from knee to toe for 30 min, on your back and front 30/30 min. Punch card available.

Everyone is very friendly, including the front desk person. The massages are great. I always feel…read morevery comfortable here. They no longer take my insurance so I had to find somewhere else and I was very bummed about that.

I was referred to this practice by my physical therapist who stated the massage therapists here…read morewere great and would round out my care team. My first few months were exactly as he described - Janelle was amazing, her focused massage work, the education-sharing and care Janelle provided, helped immensely for me as a new patient and my rotator cuff/frozen shoulder situation. I was grateful for the recommendation. Insurance covered and I was progressively feeling relief and results. Sadly Janelle was leaving this practice. As her thoughtful parting gesture Janelle recommended a couple therapists to continue where she left off, which I looked forward to as she spoke so highly of their level of care and service. Then COVID hit. Fast forward two months and now I'm eager to start the therapy up again, I called today asking when they would be open for service. To my SHOCK the therapists (Kendall) have returned to work already, in fact 4 weeks ago. I was told Kendall was only calling back her "priority" list clients.... I wasn't sure what that meant, but of course I didn't get called or contacted.. when I asked for clarification the gal at the desk basically dismissed me and said "ok, goodbye" In the competitive service industry when we have choices on our therapy care - when it comes to how you're made to feel and overall experience..... we need more therapists like Janelle.

My boyfriend and I came for a couples massage and had the best time, I'd recommend this place to…read moreanyone who wants an exceptional massage & good pricing! It even looks nice and clean and their services are top tier!!

Came here at start of summer. They didn't have me fill out an intake form. There were no massage…read moretherapy licenses hanging. The room was cold and the massage did nothing to help my lower back pain. They are also over priced compared to other massage places and I truly question the type of massage place this is given that all other places I've been to have me fill out an intake form and the therapist credentials are clearly and visibly posted. Will not return.

Great local spa! Amy did a great job in relieving tension in my back and shoulders. She was very…read moreattentive and sweet. A bit of a language barrier but we got through it with Google translate. I will definitely be going back to her.

Horrible experience!!!! I went for a relaxing massage and was far from what I received.... The…read morelady told me her life story and was even singing during it.... Told her I had a shoulder issue so she spent the whole time there... The little bit of actual massage i did receive my child could have done.....I should have never paid for it but I'm not that person.... Do yourself a favor and find somewhere else!!!!!!

I've been receiving massage here for over 10 years and am always well cared for and happy I found…read morethem! They have created a peaceful environment and the addition of the float therapy and infrared sauna has allowed me to come for a half day spa experience where I can rest, rejuvenate and reduce my back and neck pain.

Jake was professional, great listener and excellent massage therapist. I have recommended him…read morealready.

Me and my boyfriend were both creeped out here last week…read more The other morning, I called in and booked same day massages for me and my BF. A nice woman helped me with the booking. It was a first-time experience at this place for both of us. I had been to many massage parlors and massage therapists before. It was my boyfriend's first time having a massage. We both were looking forward to it. The back door entry was a little creepy and there was an odd vibe to this place. I had been in some pretty sketchy places before that were so much worse and I was with my bf so it was whatever. The ratings also looked legit, so I dismissed it. However, the guy at the front desk made me feel uncomfortable when I asked him where the bathroom was. I saw the masseuse that was supposed to massage me after I left the bathroom. I walked past him in the hallway. I just got the weirdest vibe. I felt super uncomfortable. My boyfriend let me know he was feeling uncomfortable, as well. He also saw the masseuse hanging around and was just uncomfortable, again a weird vibe. So I know it wasn't just me. We just wanted to get out of there asap. We didn't care about the cancelation fee, as both of us would rather pay to not feel violated/uncomfortable. I shared this with one of the owners and it was not met with understanding, more like they were just afraid I was asking for a refund than concerned that I was uncomfortable . His response was "We've never had this issue before". I would have handled the interaction a bit differently.

I received a gift card for Christmas and decided today was a great day to use it. I didn't have…read morehigh expectations going in because I've been to day spas before that didn't meet my expectations but I Loved the experience at Mariposa. It was so relaxing and the massage was perfect. Quiet and tranquil location.

Had a massage recently by Amy! She is new to the Spa, so they were offering a discount off her…read moreservices so I took full advantage of this. I booked a 60 minute and wish I did a 90 minute instead! The spa itself was clean, very calm and relaxing. It is located in downtown Snohomish with easy parking. Outside of the spa is a covered patio, where I took a moment to breathe in the fresh air after my massage was over. They also had a mini fridge with beverages like coconut water or sparkling water. Can't wait to return!