Always great service here from Diane & Ron ( on site…read moremanagers)Have rented short term & long term. Currently I have my RV stored. I am very comfortable with their care & security. Value is good & I am a customer because they treat us well & appreciate the extra care they provide us Highly recommend if you need storage in Las Vegas@ a central location!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

They are providing extremely fraudulent service. Their scam works like this: they give customers a…read moregas tank that isn't actually full and tell them that if they return it with more gas than they received, they will get a credit. But when I returned the car with more fuel than they originally gave me, they blamed the customer and refused to issue any credit at all. These people are very dishonest. I can't believe a business like this is still operating without government authorities stepping in to investigate.

There are some kind souls working at this location. Thank you for the support during my move.read more

Great having the courtesy and attention to detail offered by the team at Ace Self Storage on Lamb…read moreBlvd in Las Vegas. They always have the place very clean and Accessible....and their professional, positive energy is a pleasure every time. Thanks to Sue , Beth & Darryl for the Great Work over the years !!! Kyle Turpin Sr.

I have rented a storage unit from Ace for over a year and I couldn't be happier with the service or…read morecost. Last year during a microburst storm, they called me while it was still raining to say they noticed water pooling in some areas; wanted to let us know in case we wanted to check our unit. We went right over and everything safe and dry. All the staff were working hard to clear puddles. Beth and the other lady who works in the office are unfailingly professional, and courteous. I should return the courtesy by learning her name! Thank you for your excellent customer service & security measures.

The staff is extremely nice and so helpful. My daughter is a UNLV student so the storage facility…read moreoffers a student discount with ID. For the space she needed to store her stuff for the summer, it was perfect.

This storage facility is the best ! I have been renting this space for almost 5 years and I…read morecontinually have a great experience. The area where this facility is located isn't the best but you would never know it. Upon entering when your passcode is entered at the entrance it automatically lets your personal alarm know that when the unit is opened it is YOU opening it and not someone else. Also there is a manager in site with security cameras in every location. Did I mention the staff and the cleanliness this place has? Well the staff are just so nice and helpful with carts available upon request to help load ur things. Also the units are climate controlled . This is great especially during the summer when temperatures far exceed the 100s in summer. I just would like to say thank you Storage One. You guys are awesome!

Prices continue to climb. And my stuff in storage got all dusty and dirty. Everything must be…read morecovered completely or it will get ruined. That said, if you cover your stuff and you are good with prices.....the staff was always friendly, and the gates were open during convenient hours 7am-9pm.

Tyler was very informative, thorough and patient! He made me feel my belongings are safe at this…read morelocation.

I want to first give a shout-out to E Charleston Location. I had the worst moving Luck ever. Both…read moretimes they went above and beyond for me. I drove in from Tucson, lost the dolly on the freeway, a movers crew walked off the job, told me they didn't sign up for this, and my favorite. My car battery died, so we were stuck inside the gate waiting on AAA. Mrs. Shelly went out her way to help us out. Thank you

Watch out for this in your contract. If you move out on any day during a month you owe for the…read morewhole month. If you move out on the 2nd of the month they don't prorate the balance. So they get to rent the room during the month you paid for. RIP OFF! Don't use Public Storage. Every few months they raise the rate on your contract. After one year the rent was raised more than 100%. I would think they would rather have long term occupancy than have units turn over all the time and have to charge cheaper rates. But they are greedy, they penalize you for being a long term customer. If you need long term storage look somewhere else with a stable rate.

I have been renting storage space from you for close to a year or maybe over a year and I've had…read morenothing but a positive experience with your staff. The location is a tough one but it's indicative of the area: Downtown Las Vegas. Although that is the case, I never felt unsafe. I'm moving out of state so I no longer need the space but I appreciate the professional staff and they were always pleasant, kind and helpful.

They are double billing me and won't reimburse me. The locks are terrible on the unit. They have…read morea terrible manager there.

1. Before I rented a space, I told the manager I needed a space with a light. She picked out a…read morespace with a light. But on move-in day, it didn't work. She promised it would be fixed quickly. I complained to her numerous times; I talked to District managers several times; I called corporate several times. It never got fixed. This limited my access time significantly. 2. The rent increases are ridiculous. It's like they want to push tenants out. They raised the rent $60/month, then 3 months later raised it another $60/month. So in less than 2 years, it went from $240/month to $360/month. 3. It's a filthy facility with homeless all over the place and some living inside units. The bathroom is constantly out of order, and when it works, you might find homeless bathing in it. Never, never again with PS.

Unfortunately we have to use this place bc we have nowhere else to have storage. After our unit…read morebeing broken in there was no remorse or attempts at rectifying the matter or making us feel better. Furthermore they informed us the camera directly facing our unit WAS working, only to discover from the investigation done by police, that only the cameras at the entrance and exit were recording. They said they do daily patrols, but definitely indicated later that the daily walk abouts were more than likely sporadic...so who knows how long our unit was left vulnerable. They get on you about making sure you key in and out, but don't hold their own employees accountable for insuring that our units are safe? If you have other choices, choose them, this place is the worst.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

Mr.Jesus Vargas was so polite and respectful with us. His customer service was very excellent and…read morehelpful. He knows his job well and well organized . * He Stay organized to manage daily tasks efficiently. Keep up the good deeds.

Zippy Shell is the best because of its amazing staff. Its support and customer service is by far…read morethe best I have experienced in the moving business in the last 10+ years. Their Customer Care and Delivery Teams were fantastic, including Aaron (who picked up my Zippy Shell container at the destination). I have moved items from the West Coast to East Coast and back several times over the years. It is not easy moving a lot of items over a long distance without paying an arm and a leg or losing/breaking things. Zippy Shell gave me confidence that my belongings would arrive without issue (and it did). I initially signed a contract with a full, comprehensive moving service, but after hours wasted on multiple phone calls/no-shows, I ended up cancelling the service due to lack of reliability and trustworthiness from their staff. In contrast, the Zippy Shell agent on the phone worked to make the service perfect for what were important to me: budget and reliability. I wish I could remember the name of the first person that helped me at Zippy Shell in the Customer Care team. He was fantastic and gave me the confidence to go sign the agreement that day even though it was not the cheapest quote I had received. There are always little hiccups (e.g. the Zippy Shell and Pack Rat systems don't seem to play nice), but Zippy Shell has been fantastic overall! Most importantly, I felt assured my belongings would safely arrive. They will be my first call in the future.

On May 9, 2024, I reached out to Zippy-Shell, dba Pack-Rat ("Pack-Rat"), and spoke to company…read moreemployee, Ray Gudeman. He emailed me a generic price page for local moves, then directed me to Forrest Maynard, Long Distance Sales manager for Pack-Rat, out of the North Carolina headquarters. My request was for a move from Henderson, NV to Marcola, OR. At the behest of Mr. Maynard, I completed a reservation form and locked in the price of $11,248.00, to which we had agreed verbally. On May 20, 2024, Mr. Maynard offered me a senior discount, lowering the price to $10,750, which I accepted. He also advised me that my move would require only 4 containers. Within a day or two Pack-Rat sent at local "expert" to my home to do a walkthrough to determine if 4 units were enough. The expert's walkthrough was, in my opinion, very thorough, and included view of some large items, e.g., 7' work bench, patio furniture, 6' x 36' dog run, three 50-gallon water barrels, and three horse watering troughs. From the walk-thru it was determined that a 5th container would be required and that the new price would be $13,680 (this was later adjusted to $12,500, given that we chose to move to a destination which shorted the haul by several hundred miles). Mr. Maynard advised me via email that we would be packed up on January 17, 2025, and that we would be furnished with unlimited moving blankets and given 1-month free storage in Boise, ID, our destination city. No other changes were discussed nor were any other changes brought to our knowledge. My husband and I were shocked on the January 17th moving day to learn that Pack-Rat then determined that it would not only take 3 more containers to move us, but that we would have to pay for those containers as well. To our added surprise, not only did Pack Rat not move the contents of the dog run (we moved it), the workbench, the water barrels, and the horse tanks, but their actions demonstrated that the so called "expert" walk-through was without credibility, given that ultimately the company required the use of even more containers. Clearly, the original estimate, as well as the walk-through, were little more than a guess or a low-ball. Then, once our items arrived at their storage location in Boise, Pack-Rat refused to release those items to us until we paid the full balance they claimed was owing, bringing our total outlay to $20,100. In order to get access to these items, I had to pay Pack-Rat the final balance. Notwithstanding promises made to the contrary by Mr. Maynard and company agents, Pack-Rat committed other offenses as well. By way of example, and not of limitation: a) the company attempted to bill us for fuel charges, stair charges at the new residence, blanket charges, and various supply charges; b) they refused to repair or reimburse us for a cracked-in-half oak kitchen table, broken floor lamp, smashed collectable mugs, a hole kicked through the back of a hardwood bookcase, and c) they managed to lose a number of valuable items. My attempts to communicate with personnel of Zippy-Shell/Pack-Rat were not only incredibly disappointing but became increasingly frustrating to the point of maddening. I was treated with disrespect and passed from one person to another, none of which brought to me the satisfaction I sought, so desperately needed, and deserved. Management personnels' smug denials with regard to their failure to adhere to the agreed upon pricing and services, their condescending treatment of me, and their dishonest act of holding our goods hostage, not only speaks to Pack-Rat's total lack of credibility, but it smacks of what I have concluded, was dishonest intent from the start. Based on my experience, the buyer would do well to pass on what is, in my opinion, a classless organization, as it will likely result in the buyer's peril.