We have been storing our RV at Valley Indoor Storage since 2014. All the staff; Patty, David, Chris, Bob and Sam have been absolutely awesome with impeccable service and we just love this place. Thank you Valley Indoor for always being so helpful and keeping an eye on our rig. Pam and Chuck Alterman read more

very Friendly service , Thank you Patty for being so helpful. I love this place , If you're looking to rent a storage unit this is the right place . read more

US Storage in Chatsworth is a well kept, professionally run facility, with many different sizes and types of storage. It was easy for us to go up in size when we needed to have the extra room for storage. The staff is helpful and knowledgeable. Thanks to Patti and Dave for a great experience! read more

Thank you to all team working here. Very secure and supportive team. Thanks to Patty, Chris, Dave and Bob

Ok, so in the Wild Wild West of self-service storage, where it seems prices can rise at the drop of a hat, residing in sketchy areas and with sketchy people, this place is paradise. Dave, who handled sales at the front desk is awesome. Fun guy, very customer-service focused. Everything was super clear and straightforward. The facility itself is SPOTLESS. Seriously. Beautiful polished concrete floors etc. and NOT more expensive than other places in the area. It feels super safe and upscale. I just started to be in business with them but prepaid for a few months to lock in prices, and right now, I have faith they will be fair later. It's no wonder people store their antique and sports cars here as well(we saw a few and it was awesome). Right now, looking really good. read more

This review was a long time coming. Cannot say enough about the type of service, friendliness, access, security, communication and welcoming atmosphere at this US Storage Center. From day one, when I submitted my interest in a unit, I received a call the same day for me to call them back to setup an appointment to look at several units. Life got in the way and I was unable to make it to my scheduled appointment because of a family medical emergency. Patty was more than accommodating and honored my request to setup another date and time. When I arrived for my appointment, Dave was at the front counter and welcomed my gf and I. From the "get go" I was sold and knew right at that moment I was going to rent a unit. Dave showed me around the facility, how to access the storage location from the outside, and how to open my unit. Dave made sure I knew how to use my access code and how to open my unit making sure everything was good and ready to go so I can move in as soon as possible. Patty also made me feel at home and remembered our conversation from our email communication. Wow, I felt I was family. In fact, I ran into one of my work colleagues and he had nothing but rave reviews for Dave and Patty. The storage facility is clean and safe, climate controlled, and very secure. Climate control for me was everything since a local storage facility down the street does not have climate control for the outrageous hike in fees over the last 2 years. If you are looking for a storage facility or are ready to part ways with your current storage facility, like I did, look no further and rent with US Storage - Plummer, Chatsworth, for excellent service, friendliness, climate control, and cleanliness inside and out in a safe environment where you do not see sketchy people whatsoever. Thank you Patty and Dave for welcoming my gf and I. Highly recommend to all. Continued success. read more

This review is for customer service. I have not used the storage facility yet and cannot speak to the practices of the company at this time, but I'm hopeful. Sam helped us look at units and was very friendly from the start. He was informative and welcoming. The unit was clean as was the entire facility. We decided on a unit and after reserving it, we came back the following week to complete the rental transaction. Smooth. No issues. The cost for the unit is reasonable as well. After signing the contract, I will say there is some scary verbiage about rent increases, but they said they would work with us when the time comes. So I'm hoping this is not an issue in the future. Thanks for all your help Sam! read more

I had a very bad experience with Patty B, the facility manager who acts like a super boss. If you are going to meet her, work, or rent a unit from her facility, all you can expect are two faces of Patty. The first face is when you visit her office; she smiles, talks to you nicely, and even gives you chocolate. However, right after you step out of her office, she changes her demeanor to that of an arrogant person. I had a driver, Duane, who had a dark skin. Every time he visited the storage as part of our job, Patty B issued fines, complained at every step, and imposed fees without even seeking clarification. This pattern of behavior extended to other workers as well. She made a mistake by charging my card for a "punishment fee" over the phone without a credit card authorization form, even though I explicitly requested one. (See attachments) Subsequently, THEIR bank rejected the charge because she did not charge with right way, yet she claimed that we initiated a chargeback, which is impossible without the full amount being posted on the account. She imposed various types of fees, including late fees and chargeback fees.(See attachment) I would greatly appreciate it if the corporate office takes into account her actions and attitudes towards individuals with dark skin. I believe, with 100% certainty, that I am not the only one who has suffered from her actions. I strongly advise others to STAY AWAY from this facility. However, there two people, names Dan and Jose, they are really professional, decent and great that you would love to work with. Especially Dan is really great worker who deserves the all respect. I think those people would have handle all these without loosing any big tenants. read more

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Valley indoor RV storage is fabulous, especially Bob and Chris in the back. The care they take to always have my coach ready when when asked for is very important to me. I feel very safe that my RV is at a place I don't worry about when I go home. Would recommend this business to anyone who cares about their equipment and the cleanliness of the facility is second to none. Thanks guys, Jim B. read more

Great experience as a long-time customer! The storage area is overall clean, safe and easy access. The best part is the customer service. Patty and Dave are so helpful, accommodating, and always attentive to customer needs. Thank you! read more

We absolutely love this storage facility. The people that work here are so friendly and made the entire time we used their facility extremely easy! Not to mention this storage facility is extremely safe and reliable. We will definitely be returning customers! read more

Also known as Valley Indoor RV storage provides impeccable service. They store everything from RVs to boats and cars. Don't bother looking anywhere else. Their prices are the best. Their team, Patti, Chris and David have been incredibly nice and helpful. read more

Great experience the property is well kept,clean and vehicles well taken care of and the customer service here is second to none employees bring this place alive I highly recommend this place to anybody looking for their services read more

Just reserved a unit here and got all checked in this morning at the center on PLUMMER & IRONDALE. Great customer service as I walked into the lobby. I was greeted by a lovely lady named Patty. She was so warm and welcoming. I checked in and signed the digital agreement with her & introduced me to David which later showed me my unit.. very straight forward + easy to check in. read more

Very clean and nice! The staff is very kind and sweet. We have been here for over 5 years and would highly recommend getting a storage unit here! read more

I came to this US Storage facility on a referral from a family member, my apartment is was very cluttered and I needed a small affordable unit to de-clutter my house and patti and her team exceed my expectations with location size and affordability. I love the fact that I was give options to choose from and might I add the place is very clean and tidy. I was worried about leaving my things in the storage and having the "storage or outside smell but I definitely don't have these worries anymore. I am very happy and pleased with my choice in this storage! I will definitely be passing down the recommendation to anyone close to me in need of a storage space for stoe or car space. Thank you patti and the us storage team for the excellent custome service. read more

I've been a customer here for a couple of years since another public storage company I shan't name hiked their prices yet again. I get more space for less money, easier access, and the parking is plentiful. I've had a tough time of late due to the writers and actors being on strike and Patty and the guys have bent over backwards to accommodate me, waived a couple of late fees and generally been the decent people they always are. read more

Ive been storing my home furniture aswell as my motorcycle at this facility for a months now. Very clean, and secured facility. Patty and Dave are always responsive and helpful. Highly recommended. read more

Patty and Dave always helped me out when any issues occurred and were always so friendly and easy to talk to. Storage is definitely safe and nothing major ever occurred. I'd definitely come back here if I ever needed storage services again! read more

Great space. Safe and secure facility. Staff is very helpful and professional. They always try to assist and help. Plenty of parking spaces. Maybe sized units and RV storaging. Patty, Dave, David and Bob are the best. Been here for the past 5 years and can't be happier. Thank you read more

From patty, Chris, Bob, José..... every time I come here it is a 5 star experience! It's down to the small things like a courtesy water bottle, a welcoming hello and flexible scheduling. Thanks for a solid team! read more

Stop Looking Around and Call Patty!! I can't say enough great things about Patty and the rest of the staff. They're very accommodating and we felt great leaving our brand new trailer in their hands. The facility is immaculate and easy to drive in and hitch our trailer up or unhitch the trailer. So glad I found them! read more

Very Friendly Staff and a nice clean facility! Highly recommended, Patty and Dave are always so nice and helpful! Also love the convenience of them having there own in house washing system that keeps my rig looking clean all year round! Thank you!! read more

I have been a customer with this storage facility since 2018 and when I tell you that Patti and the entire staff have been great and attentive and so helpful since day one and nothing has changed! I chose this facility for a number of reasons and TOP TEIR customer service being number one , security, accessibility and location was next, and cleanliness was also very important to me and let me tell you...finding this facility I found ALL IN ONE! I didn't have to sacrifice any of my requests or requirements all of my needs were met. Patti is so patient and understanding and will always go that extra mile to make sure her customers are satisfied. For as long as I have a need for a storage facility this will be my forever storage home for storage units and vehicles. read more

Dave was extremely helpful and professional . We left our trailer park here for about a month and was not given any hassle or issue during the stay. I would definitely recommend this place and ask David for assistance if you have any issues. read more

Clean and safe indoor facility! Patty, Bob, and Dave all go above and beyond with customer service. I wouldn't go anywhere else!

So, we're new to the RV game and my wife and I purchased an Airstream in July, we wanted to make sure that our new baby was well watched after and cared for. And since we knew that our first series of trips would be north of LA into the Central Coast, we thought that a space in the valley would make the most sense. What a gem this place is! Fully secured, you need to call the office for entrance to the lot. Patty, the gatekeeper is a Diamond in the rough. So pleasant, professional and thorough. The fact that she has a smile on her face 100% of the time is just icing on the case. Dave, Chris and Jose, you guys all rock. But a special mention has to go out to Bob, who not only is a ball of positive energy whenever I see him, but goes above and beyond when help is needed. Just today, the chain on the stabilizing bar of my Blue Ox got jammed. Bob took the time to assess the situation, grab the appropriate tools and remedy the problem, all with a smile. He probably spent 20 minutes working this problem for me and I'm so grateful that he did. I haven't even mentioned the valet service! Yes. You simply pull your RV into the lot, un-hitch and they'll park it for you whether you have an indoor or outdoor space. Not sure how other RV storage facilities operate but these guys knock it out of the park. If they were closer to the 101 or the 405 they'd be getting 10 stars from me but since that's out of their control, 5 enthusiastic stars will have to do. read more

US Storage Centers - Our 22' Airstream Caravel headed home to Valley indoor RV Storage - Self Storage Near Me - Chatsworth, California

Excellent clean and great service ask for Patty! Cool clean and great staff! Much better experience than at my previous facility read more

Looking for Storage? I highly recommend this location. It has brand new units that are clean, safe n dry. The staff is very detail oriented n accommodating. Thank you Pattie n Dave for all your help. read more

The service (and the people) here are absolutely outstanding. We've been storing our Airstream with them for a while now, and they couldn't be more helpful. Dave and Patty couldn't be nicer or more accommodating. And extra kudos to Bob, who will bend over backwards to help you out whenever he can! I recently showed up to tinker with a few things and realized I'd left my tools at home. Bob very graciously offered to let me use his. Above and beyond at every turn. Don't bother looking elsewhere, this is the place to be! read more

After moving cross-country, I needed a safe and reliable storage center. Yelp research took me to US Storage in Chatsworth. I made an appt to check out 2 units. Patty was extremely friendly and helpful from the very first phone call! Bob gave us a guided tour once we got there. He couldn't have been more helpful! The facility has high standards on security and cleanliness, which I love! They offer free use of the flatbed dollies and make it very convenient to gain access from the unloading areas and to the units. I am having a POD delivered with my belongings. Some storage facilities aren't "POD friendly" but Patty put me right at ease with explaining to me where the POD can be delivered for unpacking, etc! They offer great pricing as well as specials! I think I'm going to like it here! read more

I called to get some basic information, and Dave guided me through the details and the prices. He was knowledgeable and helpful, no matter how many questions I had. I brought in my vintage car for storage not expecting much, but after meeting a few employees I knew these were some serious car people. Bob walked me around, and got my car parked in it's spot. I know I landed in the best storage spot. This place has an excellent team in place. 6 STARS ! read more

Very Friendly Service Thank you Patti for being so helpful and Dave was also very nice as well.

Joined this storage center when they first opened and we moved to the valley. They have kept the center spick and span and also affordable, but please note they do increase rent to the regular rate after your beginning months. I get to enjoy 70's music tunes they have playing while organizing and gathering items from my unit. Storage hallways have automatic sensored lights which is nice. Whenever I need assistance the staff is very friendly and helpful. If you need boxes or dollies they have them up front in the office. Dollies/carts are free- leave your ID up front and pick up when done with dollies Boxes- avail small box to wardrobe size ($2.07-16.99) read more

Large, safe, secure and clean facility and Patty is really nice, very flexible and easy to work with.

I am so happy with my experience here! The staff is so kind! I was recently storing my stuff with clutter and moved into this storage space to have more accessibility to my stuff and I am so happy with my decision. As soon as I got there, they showed me my unit and then had me complete paperwork, I was ready to move in 30 minutes later. So easy, I loved it! read more

I've been treated extremely well by all of the facilitators here at this storage facility. This place is extremely clean and doesn't have any issues with bugs or rodents Etc. I highly recommend this storage facility read more

Our family had our 30' travel trailer stored at Valley Indoor RV Storage and the team there was absolutely superb and a pleasure to work with. Every member of the team that we interacted with was super helpful and kind in the quality of service they delivered. We rented an outdoor space and had no issues anytime we needed to drop-off or pick-up our trailer. I wish more RV storage companies would look to this team and try to match their service-offerings and quality of service. Our only regret was having to vacate our rental/storage spot after only about a month due to some long-term traveling we had planned for the length of the summer months. Will definitely be going back to Valley Indoor RV Storage when we need storage services again in the future. read more

Patty has been more than helpful and responsive in guiding us make the right decision with our storage unit. I'm face, the entire team here has been extremely accommodating. Not only in person, but over the phone as well. I can't recommend US Storage Units enough! read more

We have been looking for a place to store our RV for quite some time. Many places have long waitlist, aren't the cleanest, and/or offer the safety and security for what you are paying, etc. We stumbled upon Valley Indoor RV at US Storage and are so happy we did! Patty, Chris & David made the process so easy for us and are such a pleasure. We feel very comfortable leaving our rig here, knowing it is in great hands! This place is extremely clean, we feel it is very safe, and the staff is available to answer any questions or concerns you may have, at any time. Definitely recommend Valley Indoor RV for your home on wheels! read more