I have been a customer since 2015 and i refuse to have packages delivered elsewhere. The customer…read moreservice is superb. Particularly Fernando, Jesus, Miguel, Daniel and Eli. They work so well in tandem ensuring that my packages are delivered and communicated to me. Thank you Box City for your continued support.

I went in looking for two large boxes. I explained that I was traveling tomorrow and needed sturdy…read moreboxes. The guy found the boxes and then, said that regular packing tape wouldn't be good enough because airport staff is known to throw boxes around. He suggested 2 different tapes. I looked at both and asked which would be best. He suggested two rolls of Ram Board Seam Tape for airport sturdiness. I got home and when I started to use the tape it appeared it wasn't so strong. I googled the tape he sold me and AI informed me that the tape was NOT for packing boxes at all and NOT a good choice for such a task. So, either he saw me coming and wanted to get rid of the tape or he didn't know. Either one is unacceptable. BUYER BEWARE!

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I won almost 40 statues from an auction site, who chose to use The Box Stop Reseda Store to ship…read morethese fragile items. Four boxes later, I receive EXACTLY HALF of my statues broken and/or in pieces. 50%? Unless they were in their original box, they were wrapped with bubble-wrap and expected to make the journey. They did not. I was told that the refund process would take about 5 weeks, and today I am on 2 MONTHS. Paid for this sad experience with a credit card, and look forward to getting back every penny I spent. Then I can throw out the trash I have been hanging onto. See pics below.... DISASTER from the beginning....

I was able to drop off a complete set of 17" wheels and tires, nothing else I needed to do. Dennis…read morewas so helpful, even helped me roll them to the back of the store with his bare hands. They custom boxed it to fit, I was able to provide my own labels for them to ship for me, and they arrived in perfect condition to Texas as you can see in my photo (note the protection of the face of the rims). Clear communication via phone and text, transparent and affordable pricing, thanks so much for saving me the headache!

Amazing place to get things boxed, packed and shipped! Great assortment of moving / packing boxes…read moreand supplies. Customer service is top notch and there is plenty of free parking. Lots of random items too; like tape, tissue paper, bubble wrap, jewelry boxes, moving blankets etc. Definitely stop by and check this place out. Looking for a certain size box??? They probably have it or can get it ordered. The Box Stop is the place for all your packing and shipping needs...

April 21, 2026 Our move from Whittier California to Las Vegas Nevada…read more Prodigy moving in storage company in Chatsworth moved from Whittier, CA 90604 to Las Vegas, NV 89138 first I want to say we received exceptional customer service . They went the extra mile very professional. It all started off a call for a quote, and I am speaking with Veronica sales representative, who reached out to provide me a quote. She had the most upmost professionalism provided us. Excellent customer service and the quote could not be beat. We receive VIP Treatment. Victoria was very understanding of the timeframe that kept changing. She went the extra mile exceeded our expectations. We receive an appointment time with one of the team members video chat he provided us with excellent customer service. We went over all the different items that we plan on taking with us. We were Well, prepared, packed and organize. When the movers arrived on April There were five team members, one for men, Fernando, and his team. Everyone was kind polite, nice super helpful. They took very well care of us. I felt like this is how customer service should be with every company. They even want the extra mile. To move a few things onto the curb for Us for both trash pick up I appreciate it Fernando and his team they got everything taken care of the truck pack in 2 1/2 hours or so. Very well oiled machine everything packed they headed to Vegas met with them the next morning at the storage unit With two guys again, Fernando and his teammate got us taken care of the storage loaded in a timely manner. I would highly recommend this company to anyone don't reach out to any other company. You will be very satisfied and happy that you reached out to prodigy moving in storage. We went with this Chatsworth location on a recommendation from our real estate agent, Who had other clients that use prodigy moving in storage and we're very happy and satisfied with their service. Excellent crew very organized Thank you team for providing us. Excellent customer service from the first phone call Box delivered to our storage unit we appreciate you so much thank you Keep up the great work that you're doing team at prodigy moving in storage.

Prodigy Moving gave me a clear quote upfront, and the final bill matched with no hidden fees…read more Honest, reliable service from start to finish. Highly recommend!

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

Every time I come to this UPS Store, I'm greeted with kindness and a genuine smile. Polin…read moreconsistently goes above and beyond to make customers feel welcome. She is patient, attentive, and always willing to help. The store is exceptionally clean, organized, and inviting, creating a great experience from the moment you walk in. It's rare to find such outstanding customer service these days, and that's why I keep coming back. Thank you, Polin, for your dedication and for making every visit enjoyable. Highly recommended!

this is the best ups in the valley! customer service is superb and fast. it's always so clean, and…read morePauline is the best! she always goes above and beyond!

I had to move a whole bunch of stuff on short notice. I reserved a van super late the night before…read moreand was uneasy about it since it was last minute. Thankfully it went through so definitely reserve online first! I showed up bright and early as soon as they opened, which you should too (the line quickly forms and grows in size by the minute). Pick-up was a breeze and I was on the road within minutes. Dropping off the van was ok as well, but by then there was a traffic log so it was slightly chaotic of people dropping off vs. people trying to park inside the lot to pick up. Speaking of which, park on the street if you can because if you park inside the lot you'll get stuck for a while. Overall my first experience with renting a U-Haul was a pretty good one (apart from being sore as hell, but that's on me with my move). They open fairly early too so it's a good location for early birds.

Ben installed the hitch on my car and did an excellent job! He was extremely knowledgeable, worked…read morequickly, and made sure everything was installed correctly. He's also a super nice guy and provided great customer service. I definitely recommend asking for Ben if you need a hitch installed at U-Haul!

Horrible service. If you can avoid at all cost. I had then pick up my stuff in California and was…read moredelivered to Texas. First, they hiked the price when they were delivering my stuff. Said they wouldn't unload and complained about how tired they were from driving. That's your job! How is that my fault. Second, my refrigerator's doors were removed in California in order to make it fit through the door as well as my recliner. When they were unloading here in Texas , I noticed they weren't even trying to put them back together, I asked "who's putting my stuff back together? They all gave a blank Stare and said we don't even carry tools. Their customer support was rude and told me "put guys don't disassemble things" once I told her I had pictures of their guys doing it. Her story changed. Then it was "well. We'll disassemble but we don't put back together." When I asked where in the contract does show that they can't or cannot do that she said that she was going to call the foreman who did the pick up in California and then get back to me. It's been hours and I still haven't gotten a reply. This is horrible horrible company. You have a better chance of getting your stuff from point A point B by yourself Over due update. Spoke to a few mangers, one being Briam Reyes and they did manage to get someone back the next day to put my refrigerator back together. So far it's been working properly (1 week later). They are currently working on making everything right so I do appreciate that. Due to that I will increase my rating to 3 stars. Hopefully they correct the mistakes. I do recommend making sure all customer service reps are aware of their policies seeing how the lady I spoke to didn't seem to know them.

Moved from CA to MN and was originally told it would take a total of seven days! Everything was…read morepacked on 3/31/26 and not delivered until 5/21/26 and then only after NUMEROUS phone calls. I was told they would deliver it right away if I wanted to pay another $1,500!!! When finally delivered, they had lost my brand new mattress!!!

Just wanted to leave a review because we had the best experience renting our storage unit here at…read morethis location. Ray was very helpful, informative and thorough. He explained everything clearly. He was super nice and has amazing customer service skills. We appreciate him helping us. I would recommend this location 100percent!

I cannot say enough about the level of service I received from both Brett and Ray. I have an…read moreexisting unit and was looking to get a smaller unit that was temperature controlled. I called in and Brett went over the sizes and cost of units and held a unit until I was able to come in to check it out. I was also in need of the truck that they offer. Brett made sure to hold the truck for me on short notice for our move which in turn gave me peace of mind in knowing that things were taken care of. When I came in to pick up the truck, I was warmly greeted by Ray and he walked me through the whole process. Everything was so streamlined. From start to finish which was such a relief especially when moving. At the end of the day, I returned the truck and there was Ray ensuring that I had a great experience. So grateful to both Brett and Ray.

UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!

They moved me from DC to Sacramento costing me $15,000 then charged me $850 per month for storage…read more After I got all my stuff out of storage they had broken my TV and LOST/STOLE my couch!!!!!!!!!!!!!!!!!!! The cost of those items was $3000. They said I didn't have the right "insurance". Why did I need additional insurance to make sure they did the basic job of moving my stuff and not stealing my couch????? They reimbursed me $1500. half of what they owed me. After I paid them more than $20k to move my stuff. BEYOND disappointing. After my review, they reached out and fully reimbursed me for the replacement cost. I appreciate that they care about the reviews and did right by me and my move. That says something.