I love this location. Crowded or not, I always am in and out in now time. The workers are super…read morefriendly. I always have great parking and I have never had an issue with my packages being delivered. They are always helpful and answers questions whenever I need assistance. They have plenty of free boxes in stock and they are FREE (well the ones that I use)!! Cool Location.

A post office isn't normally a place I'd write a review on, but I just had to after I encountered…read morethe most helpful person I've ever encountered in a post office. Unfortunately, I didn't get her name, but with me and all of her customers, she was friendly, cordial, and went above and beyond. Nice to see, particularly in a governmental institution/business. Also, it smelt good in there. Odd, I know, but nonetheless. If only the price to send a small package or even a piece of paper wasn't so outrageous...

I love how my packages disappear in the Memphis hub. Lost two packages at Christmas, a coat and…read morecookware. Just vanished when it hit there. Often it just sits at Memphis. I believe the management must be afraid of the workers and not correct the problems. I hold my breath each time the package hits Memphis. Will it disappear or be sent to another state? All of our mail is sent to Memphis and then goes to its destination. Very dissatisfied with Memphis Postal work. If you want something to go though Memphis, send it Priority as they pay more attention to these packages. I try to get all of my packages sent through UPS.

Had a box with a camper light fixtur. Arrive in Memphis Oct 1 delivery Oct 5, completely busted and…read moretaped large punctures holes and the globe in a million pieces. This is unacceptable but of course no accountability from the post office. This is unacceptable. I would rate memphis distribution center as the worst in the nation and yet they want to raise prices.

Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Slow, unhelpful, and close up when they feel like it. Will also lose your stuff and not help you…read morelocate it

I recently did a cross country move for work, and decided to ship my belongings. I sent 90% of my…read morethings using FedEx ground (highly recommend it) and I sent 2 boxes full of medical text books using the USPS media mail option, which allows you to send heavy books at a discounted price. This post office ended up losing the larger of the 2, it never arrived at the location. The USPS 1-800 number is useless, it's over an hour wait on holding music then a lady tells you to call consumer affairs. I called them, they tell me that my package was last scanned in Memphis and that there is no further record of it, and that I need to file a claim and "they" will look for it in their warehouse in Atlanta - but I have to provide all the names of the books I sent which I don't recall exactly because there were a ton. This location didn't properly handle my mail, didn't tape it, the second box arrived almost destroyed. The first box is still missing. Lesson learned, USPS is pretty terrible, should have spent an extra 10-20 dollars and sent them using FedEx ground. I really hope USPS goes out of business, they don't care about your packages at all, they say they'll do some extra taping in the back or make proper recommendations on your package but they don't. Their tracking system is awful, and their package deliver and handling is sub par. FedEx ground is the way to go and be economical. You can create a FedEx account online and get special discounts and print out your labels and drop it off at their store. I got all my FedEx Packages in great shape and on time, while USPS lost my books. Best part about it is their customer service is AWFUL, don't rely on their stupid 1800 number. DONT USE USPS FOR ANYTHING - SPEND EXTRA DO FEDEX OR UPS AND REST ASSURED.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

The post office did not open at the scheduled time today. A few of us were waiting outside with no…read morecommunication. Please respect the posted business hours, as many customers plan their day around them. The post office did not open at the scheduled time today. A few of us were waiting outside with no communication. Please respect the posted business hours, as many customers plan their day around them.

They stole a package of mine…read more It was sent around from four different post office in memphis, before finally arriving at the right ZIP Code, and then they said they forwarded it due to it having the wrong ZIP Code, even though I have a screenshot of the label, and the company called me trying to give me the runaround and telling me they delivered it Friday. This is the shadiest post office in memphis. If you are sending anything worth more than $20, deliver it by person.

Absolutely awful. If you can get your stuff delivered FedEx or UPS do that. Rude, not helpful and…read moredo not care. They lost my package, lied and said it was delivered when it wasn't, and gave me the runaround. Unprofessional and should be ashamed.

This is the tracking for a package that was supposed to be to me by last Wednesday 2-7-2024 !!! It…read moreis just still sitting here ! I am 6 hours from Memphis I could have walked faster and got this package. My family paid $43 to get it to me by the 7th yet it remains stuck here . Absolutely horrible customer service has been displayed when trying to check the status in person in Arizona postal worker was basically like it will get there when it gets there because it was ground shipped !! What a joke there also were food items in the box . Postal worker told my mother oh well make more cookies for your grandchild!! I guess I'll get my package when someone gets off their lazy tail and drives to Chattanooga!! I could have walked there and back faster just disappointed all the way around !! They don't even deserve 1 star !

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I received a notice 3 days ago, saying that I had requested my package ve held at post office- I…read moredid NOT. So I lost out on 3 days of not receiving my parcel. I got up super early today to go to post office to get my package, even though I have a closing shift tonight for my job. I talked to a man there with slicked back grey hair, he said somebody there didn't feel like delivering it and he'd go find it. When he came back he said it was being re delivered today and that the driver already left! So basically my original delivery somebody didn't care and was lazy, and I'm seriously inconvenienced for 3 days and messed up my sleep schedule for my job! Then the guy very flippantly said "sorry", next as he dismissed me non to politely. WTAF. I expect more, especially in boujee Germantown. And really only 2 people at the counter with a line out the door? Ridiculous.

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.

Paid for 3 day postage and it's now 6 days and no delivery date. went clear across the country,…read moretotally opposite from destination.

I make a point to use Click N Ship /Use PoshMark Labels and only drop off packages here that…read morealready have postage and I don't wait for them to be scanned--they point you to leave them on a counter if you signal when you come in. I've not had any of them go missing. The staff I've dealt with when I do go to the counter is always friendly but not overly so. USPS has big issues with delivery that are not necessarily the fault of those at the service counter. The building is open on Sat but the service counter is NOT which is annoying and means I must plan a drop off during a weekday because the package drop and outdoor post box are inaccessible. About a year ago someone broke into the outdoor letter box and they haven't reopened it. So there is minimal service here if you are looking for convenience.