I love this location. Crowded or not, I always am in and out in now time. The workers are super…read morefriendly. I always have great parking and I have never had an issue with my packages being delivered. They are always helpful and answers questions whenever I need assistance. They have plenty of free boxes in stock and they are FREE (well the ones that I use)!! Cool Location.

A post office isn't normally a place I'd write a review on, but I just had to after I encountered…read morethe most helpful person I've ever encountered in a post office. Unfortunately, I didn't get her name, but with me and all of her customers, she was friendly, cordial, and went above and beyond. Nice to see, particularly in a governmental institution/business. Also, it smelt good in there. Odd, I know, but nonetheless. If only the price to send a small package or even a piece of paper wasn't so outrageous...

Don't like the layout. From the parking lot to the postal workers you're walking maybe 4 minutes…read more Which is a long walk just to send mail. The layout is a downfall.

I've had packages be opened up and parts taken out of them. I've had some lost and never delivered…read morefrom this distribution center. Somebody needs to send a camera that uploads to a computer system and takes a picture of the person that's doing this. They are criminals here.

Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Slow, unhelpful, and close up when they feel like it. Will also lose your stuff and not help you…read morelocate it

I recently did a cross country move for work, and decided to ship my belongings. I sent 90% of my…read morethings using FedEx ground (highly recommend it) and I sent 2 boxes full of medical text books using the USPS media mail option, which allows you to send heavy books at a discounted price. This post office ended up losing the larger of the 2, it never arrived at the location. The USPS 1-800 number is useless, it's over an hour wait on holding music then a lady tells you to call consumer affairs. I called them, they tell me that my package was last scanned in Memphis and that there is no further record of it, and that I need to file a claim and "they" will look for it in their warehouse in Atlanta - but I have to provide all the names of the books I sent which I don't recall exactly because there were a ton. This location didn't properly handle my mail, didn't tape it, the second box arrived almost destroyed. The first box is still missing. Lesson learned, USPS is pretty terrible, should have spent an extra 10-20 dollars and sent them using FedEx ground. I really hope USPS goes out of business, they don't care about your packages at all, they say they'll do some extra taping in the back or make proper recommendations on your package but they don't. Their tracking system is awful, and their package deliver and handling is sub par. FedEx ground is the way to go and be economical. You can create a FedEx account online and get special discounts and print out your labels and drop it off at their store. I got all my FedEx Packages in great shape and on time, while USPS lost my books. Best part about it is their customer service is AWFUL, don't rely on their stupid 1800 number. DONT USE USPS FOR ANYTHING - SPEND EXTRA DO FEDEX OR UPS AND REST ASSURED.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

The post office did not open at the scheduled time today. A few of us were waiting outside with no…read morecommunication. Please respect the posted business hours, as many customers plan their day around them. The post office did not open at the scheduled time today. A few of us were waiting outside with no communication. Please respect the posted business hours, as many customers plan their day around them.

I now have 5 missing packages/letters from the Bartlett Post Office - 3 of which was claim to be…read moreDelivered on Sat, June 20th 12:29pm. It is now Weds June 24 and they still have not a arrived. One of which is a check.

Package been sitting here for over 8 days with no update or movement. A priority, certified with…read moresignature package. This has been going on for years at this facility and USPS leadership has not done anything to fix it.

Absolutely awful. If you can get your stuff delivered FedEx or UPS do that. Rude, not helpful and…read moredo not care. They lost my package, lied and said it was delivered when it wasn't, and gave me the runaround. Unprofessional and should be ashamed.

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I set up a P.o. box online and they helped me with the forms and promptly gave me access. Very…read morepolite and honestly wanted to help me. A good experience!

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.

Paid for 3 day postage and it's now 6 days and no delivery date. went clear across the country,…read moretotally opposite from destination.

I make a point to use Click N Ship /Use PoshMark Labels and only drop off packages here that…read morealready have postage and I don't wait for them to be scanned--they point you to leave them on a counter if you signal when you come in. I've not had any of them go missing. The staff I've dealt with when I do go to the counter is always friendly but not overly so. USPS has big issues with delivery that are not necessarily the fault of those at the service counter. The building is open on Sat but the service counter is NOT which is annoying and means I must plan a drop off during a weekday because the package drop and outdoor post box are inaccessible. About a year ago someone broke into the outdoor letter box and they haven't reopened it. So there is minimal service here if you are looking for convenience.