I love how my packages disappear in the Memphis hub. Lost two packages at Christmas, a coat and cookware. Just vanished when it hit there. Often it just sits at Memphis. I believe the management must be afraid of the workers and not correct the problems. I hold my breath each time the package hits Memphis. Will it disappear or be sent to another state? All of our mail is sent to Memphis and then goes to its destination. Very dissatisfied with Memphis Postal work. If you want something to go though Memphis, send it Priority as they pay more attention to these packages. I try to get all of my packages sent through UPS. read more

Had a box with a camper light fixtur. Arrive in Memphis Oct 1 delivery Oct 5, completely busted and taped large punctures holes and the globe in a million pieces. This is unacceptable but of course no accountability from the post office. This is unacceptable. I would rate memphis distribution center as the worst in the nation and yet they want to raise prices. read more

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The carrier for the Jasmine Cove area is very rude. She will come through when the trash has been picked up all the trash cans are out there on the street. She will use her vehicle push the trash cans she flies through that up and down the street and these streets are very small. You don't know if kids are out there or not but she was blocking my driveway. My daughter and myself asked her she moved. She looked at us crazy her truck and pulled say anything to us at all. Another instance she always leave the at each residence slam them or just leave them open and she the package to my door. I was looking at her on my camera. She just dropped it out of her hand on the on the ground. She didn't know whether she didn't know or she didn't care whether or not there was a fragile item inside the package. She just dropped it and walked off. need to have a meeting with her because she is too rude. A vehicle was parked beside my mailbox. I was out there working in the yard. She looked at me and said can you move that ask that I know who Card was or not and then I just told her that she could pass the mail to me she said in a very rude I'm not do this every time which I didn't ask her. I didn't say anything. I just took the mail and walked off. She is a brown skin older lady with a ponytail that is braided on each side of her head and she wears glasses I think you all need to have a meeting with her because this is ridiculous. We already go through enough in the city of Memphis at least we want to have at least a male a nice male carrier or something to that nature cause everybody is too rude here you already need to fix the problem. Your employee thank you read more

After reading others' reviews, I'm no longer surprised. I had a package that was delayed for seven days and when I finally received it, the package has been rewrapped and repacked from this place. The shirt that I ordered was removed and replaced with a shot glass. I don't want that crap! The seller informed me that it's not even the packaging the shirt was shipped in. The sticker affixed in the box stated "DAMAGED IN HANDLING PLEASE ACCEPT OUR APOLOGIES." It should have stated "It's not really damaged. We just want to steal the contents." How can one USPS location have so many missing and damaged items? Jessi G. had the same sticker and lost several jeans and shirts. I didn't lose much compared to others, but who knows how many more victims of thefts out there that are not Yelpers. read more

Memphis Main Post Office - Open. Steal. Put sticker. Repeat - Post Offices Near Me - Memphis, Tennessee

Memphis Network Distribution Center are thieves. Insure your package. I had a package sent from rural Arkansas to rural Missouri and it went through Memphis Was held up 3 weeks in Memphis - and tracking was unavailable (in transit) only stating it left Memphis after the fact (no arrival date) My 20lb package arrived weighing 3lbs with a sticker saying Sorry, we repackaged your parcel. The 17lbs missing were the valuable content while the remaining 3lbs I received was garbage. So it was pilfered & stolen 160 pieces of music, 140 were rare collectible pieces with 20 or so pieces being worthless 'extras' - guess what I received? An almost box of worthless 'extras' This is Theft. This is criminal. Filing a complaint as I write this. Beyond Unnacceptable. Beware read more

Memphis Main Post Office - Post Offices Near Me - Memphis, Tennessee

I took my mail containing my rent to send Certified Mail paid for it on 7/30/24 ,.As of today my rent is Not Paid because the Post Office has LOST My Rent Payment... Rent is in Jeapody and I'm sick behind this.. Got to pay my rent AGAIN..I Hate The Postal Service!!!!! read more

Whatever you do, do not send a card with cash in it. In Memphis the incompetent little thugs will open all cards and take any cash. It's happened to me, to other family members and friends. They are the worst! If it isn't stolen, lost, or just sent off in the opposite direction, consider yourself lucky. The best thing you can do, if you know your packages will go through Memphis, is to use a different service. I've had zero problems with fedex and ups. read more

A few minutes ago a USPS postal worker driving truck #3307649 walked across our lawn and I approached him and pointed out that there are two signs on our lawn that clearly say "Please Do Not Walk on The Lawn". The postal worker pretended not to hear me and finally turned to me and threatened that we would not be getting any more packages delivered. I hope that this worker is not fool enough to do something stupid with our US mail or packages. This needs to be addressed by the Memphis, TN Post Office. read more

I moved in November of last year and put in for a change of address. No mail. I decided to go to my local post office to scan my driver's license and put in another form for change of address. A card was sent to my new address. I carried it to my local post office. The representative told me to wait for a manager and she gave the manager the card I received in the mail. I waited and waited still no manager. She told me to leave my phone number and I left. I have not heard or received any mail yet. I am so frustrated by this point. I have missed so much mail since I moved. And I called the main post office and issued a complaint still nothing. read more

I just wanted to roll someone that a USPS box truck was going at least 60 mph this morning 11/15/23 at 8:44 heading west between Perkins and Goodlett. read more

As I am typing this review this location ought to be open (the lobby) for business. The carrier apparently did not deliver my package on June 19th (Sunday) however it indeed was a holiday while I still saw a mail truck running in my neighborhood just around the block. I get a notification via email I have to pick my package up. Well, here I am 10:04am and this post office is not open. Nor was there a noticed given it would be closed. This is an inconvenience and just a waste of time. There isn't a number to call to get someone on the phone. What holiday is this?!?!?! read more

I can't say that this is the friendliest post office, but the people behind the counter were professional, and the line moves swiftly.

Customer service is awful not only did the lady hollar at me on the phone she went a step further and hung up in my face it's sad they would have someone like that in Customer service read more

I had lost three packages First one - I didn't report since I got refund Second one - they just told me package been delivered Third one - I am thinking not to report since they will tell me the same - been delivered . read more

I've been waiting on a package for over a week. Just received today with a sticker saying damages in handling accept Our apologies rewrapped and repaired. Repaired my butt. It was half ass glued together and missing the other half of it. UNACCEPTABLE read more

mimphis post office need people that and read. it took 20 days to get my package. now i got 1 there they cant read the bar code how about just looking my address and sent it there ups is the only 1 that has not mess up fedex and usps u aint worth a dam. read more

This place is the worst place I live in Lexington Tn . So everything has to go through Memphis post office. They Had my daughter b-day present for a month It was to be there in two days because I paid for it to be there in two days. And Now I Get Text From Car Loan stating that I am a mouth late and that I have a Late fee. I have perfect credit this has hurt my credit. All because they are not doing there job. I need to be able to pay my bills . Please contact me ASAP ph #574-383-8534 Judi Richardson read more

While memphis mail seems to be far far slower than most, i really like the ladies that do customer service at this branch. They are friendly and helpful. They recognize me even when its been a while and I always appreciate that. Theyvare extremely helpful no matter what you need, always going above and beyond. read more

It's amazing how much they don't care. They don't care that you are a small business and your package has been sitting at their office for 16 DAYS! They don't care that you will now have to take many hours recreating that item, pay for it, then pay for shipping again. This is what happens when the government runs something. read more

I have had 24 of my customers orders stuck at this post office for 12 days!!!! WTH!!

Don't like the layout. From the parking lot to the postal workers you're walking maybe 4 minutes. Which is a long walk just to send mail. The layout is a downfall. read more

IT's gotten to the point where if I have to send anything to anywhere that my mail or package has a chance of going through Memphis, I'll go FedEx or UP instead. Too much gets lost, misplaced , or stolen in Memphis. I had to re-send things UPS that, even after a 22 day head start in the post office, the package arrive at the destination ahead of USPS.... infact, now, after over 30 days, USPS hasn't delivered. Whatever happened to neither rain, or sleet or snow or darkness of night? USPS sure isn't what it used to be. read more

I work for a Dr office on Poplar Ave., your workers refuse to do their jobs. We either don't receive our mail or when they come they refuse to take our mail and said that's not her job. As a US postal person if you come to drop off mail it is your job to take postal with you. read more

My package somehow went to this post office, going from Connecticut to Maine, has been a month and no tracking info since it was received here! Have a feeling it won't ever get to me... after reading the reviews I'm not surprised! Lots of lost packages! What a shame! Get it together! read more

Beyond horrible customer service. Just go to another post office unless you absolutely HAVE TO come to this one.

This is the 6th time this year that this post office loses one of my packages, whoever is in charge here is very incompetent.

You would think that any company that makes 74 Billion Dollars a year can hire people who know how to read. I have two packages that was suppose to be delivered last month. And of course USPS has no idea where it is even with their tracking number read more

Overall I'm satisfied I deliver mail and pick up there staff always helpful when I'm there...i only deal with the transportation and receivers also,but I've never had an issue here... read more

Don't like this post office. They have lost two of my packages. One of them was delivered two weeks after it was supposed to be delivered.

Customer service is garbage. Had to set an appt for passport and I was there on time. They ignored me for 15 minutes and then acted like I was ruining their day. Everything they did was done like they hated every bit of it. Would not return! read more

Why doesn't anyone do anything about this post office. The reviews are terrible. I mailed some flannel sheets to my granddaughter Oct 4th #9505513269816277037224 and she has not received it. Please check and get the flannel sheets to her at French Camp Academy, MS 39745 read more

I was very unhappy and upset about the two boxes I mailed from Maryland to my home in Hattiesburg, MS. My boxes came thru the Memphis Main Post Office. My two boxes were mail on May 11th and I received them May 23rd (A very long time). Besides my boxes being in Terrible shape, one was Stamped with a notice "DAMAGED IN HANDLING. PLEASE ACCEPT OUR APOLOGIES. REWRAPPED & REPAIRED AT MMPC" Well, I didn't insure my boxes; my mistake. But one box was repacked with some burnt and soot smudged clothing that WERE NOT EVEN MINE. Only two pieces of clothing were mine and those two items were smeared with black soot and smelled like they had been in a fire. I have clothes that were missing, shoes, my toiletry bag. It seems to me that even though I didn't insure my items, I should have gotten a courtesy letter from the Post Office letting me know "there was a fire" and not put crap in a box and send to me like they were mine. I'd rather not gotten the package because it disturbs me to think that Grown People would pack a box with that and think it was OK. Who does that! The customer service did not show up here. I called to have a discussion and No one could assist me. (because I had no insurance). I just wanted to know if there was a fire or not at the post office? No one could tell me that. If there Was Not a fire, Where the heck did they get those cloths from? I called the 1-800 number and was given the address in Washington, DC to express my concerns. I have taken pictures of this mess and will mail my letter with pictures and I WILL Not use USPS for mailing packages again. I have never had a issue like this before; and hope to never have another. read more

When is this carp going to stop? Bad delivery bad service bad carriers. Does no good to complain, the ones you complain to are part of the problem. read more

I Sent a package, first class w/tracking, to a Phoniex, Az. From Dyersburg, Tn. Put in p.o. Here on May 19th, went to Memphis, Tn. hub for further processing. As of today, June 11th it's still sitting in Memphis, Tn. What gives? Very unhappy, no wonder FedEx and UPS is doing so well. read more

the stole my makeup gift card from the package on sept 16 when it was to be sent to nevada. i live in michigan and this tacky post office and one of its staff took my stuff. stole a brand new gift card and now they are giving me hell getting more information. no one can find out anything when i call. horrible bootleg excuse for mail service i will never in my life mail usps again. this place is ghetto and i cant wait until we dont use the mail service at all anymore!!!! mailed item on sept 13th for two day mailing and its still saying its in transit! bootleg place dont use this post office or you will get robbed too! location: memphis, tn 38101 read more

My package was ten days late and arrived covered in ink, crumpled up, and with a HOLE IN IT, and the product I ordered was missing. On top of that, they are NO HELP whatsoever. Was told to call "Bernice" at the sorting facility, well I called her fifteen times over the past 4 days and she never answers and has an out of service answering machine. read more

I mailed very important invitations from this post office and none of the invitations made it to the recipient. I do not recommend this location if you want your mail to be received!! read more

Have come to this post office for years. Overall poor customer service compared to other post offices that I have visited. Always same women, most are usually somewhat tolerable. The lady at the far end, close to the wall is pleasant. Which is why I have an extra star, but office worker Deborah Tidwell has extremely poor customer service. She is completely unprofessional and should not be working at the counter. Honestly, I can't recall her ever having great service. She is very rude and does not know the proper way to speak to people. She is of no value as she is unable and unwilling to offer any type of assistance. She yelled at a woman with her child who was not in line bc she was looking for a pen. Did not offer the woman a pen. Told me I could not ship a package in a way in which I have done for years. Did not offer to seal the box for me. Terrible attitude that confused and shocked me. Her answer to each of my questions was a "I don't know" that's your problem response. I politely said I would take it to another post office and walked out. She needs a job working with children because she obviously thinks she is dealing with her own children instead of patrons. Take your business elsewhere if you have to interact with anyone or wait for the lady at the end. read more