I still haven't received my package from November? Still waiting they call me from the Belleville…read moreoffice the Belleville office had the package so I don't understand why they had said that it was sent to me and that I wasn't home. And said that it will be mail to me and that was 3weeks ago, and still NO PACKAGE? what HAPPEN? I am truly upset because they told me that if I wasn't going to be home that they will send it back which they haven't Send it to me or AMAZON, so I WONDER WHO HAS IT? HUMMMM CAN IT BE SOMEONE IN YOUR SYSTEM? (BEING THE POSTOFFICE) Your Truly Ms. BAEZ

My husband bought an interstate bus pass and parking ticket for work. Same time he got ill and…read morecould not work. He decided to refund the Bus Pass and Parking ticket. We mailed it to Penn Plaza Newark NJ for the refund ($319.45) via certified mail. When we tracked it was awaiting delivery for one month. I tried to call them at 2 Federal Square Newark NJ several times without an answer. Someone gave me an alternate number to call the Supervisor there. He told me to come in person to speak to him. When I went in he was acting aggressive towards me because someone at another Post Office gave me a number to call him. He said he would call my husband the same day and never did. I decided to go back in person desperate to get our money back I was told he was not there. Up until today we never hear from the Supervisor again. We lost $319. 45. It is the worse post office I have ever experience in the country. Please find somewhere else for your services. They can't be trusted.

I went in to an empty post office, no crowd and said "Hi! I want to drop off this package" and the…read moregirl said "You don't have to say this to me, just say if you want a receipt or not". Was there a reason to be so rude? Another day, the website was giving 404 during online label creation, so I went with my package to the office. The man working there refused to take the package because he wanted me to go back home with it, create a shipping label online and then drop it off. Can you believe this? I'm avoiding this place at all costs.

I mail a lot of packages so I usually need to bring them to work and then hit a post office at…read morelunchtime. I've now used this Midtown Post Office three times and I will never bother again...in fact, it might make me move towards using a home service like paypal or stamps.com to print out my own postage... I get it, you have to deal with a lot of pain in the a$$ people in the course of your workday, but that's no reason to treat people like crap, to have a crappy attitude, or to complain to me about your job. First off, bullet proof glass...seriously? This isn't Wells Fargo it's the Midtown Newark Post Office. Anyway, all three times I've been here the lines were pretty long and they didn't move quickly...and all three times I've been here the workers at the windows have just been in bad moods. You'd think when you work at a job that you almost CAN'T get fired from that you'd be in a bit of a better mood each day.

I have not received a single piece of my mail in over a week, i never experienced what i've…read moreexperienced with this post office it needs to be re-branched. Wish i could leave 0 stars

The absolute WORST. If I could leave zero stars I would. They have placed my packages on the porch…read moreafter I repeatedly told them to put it in my mailbox because they have been stolen. In addition, when I have reported my packages have been stolen even though it says delivered I am pretty much told too bad. Today I cake waited in line over 30 minutes only to be told the person who handled the pick up window was gone for the day. If you can avoid this place please do so!!

Every time I go here it's only 1 person working , no air conditioner , and the printer is always…read more"broke " so I can never ship out any of my packages I always have to go to another location

"The worst service. Packages are often lost or stolen, and nothing is done. Complaints are ignored,…read moreand missing packages are never recovered. Staff don't care about customers' needs. They are slow, stay on personal phones, and refuse to check for items, instead saying 'we don't have it.' Lines are long, tracking numbers aren't scanned, and if tracking updates appear, it's usually in another city."

Full service post office located in the iron bound of Newark. Large number of po boxes, shipping…read morepackages, shipping supplies. 4 help desk counters, effective staff

The women that work at this location are always so attentive, helpful and sweet. I love that I'm so…read moreclose to this location therefor it's my go to!

The worse post office ever! I haven't received my mail in about 3 weeks..I'm seriously annoyed. The…read moremail carries come in my area to deliver mail and leave the mail Boxes open in the building. Super nice of them! Right?

Although I initially had a problem with this post office, because I wasn't getting my packages…read moreSonia one of the clerks was such a big help and she tried to help me as much as she could. She was friendly. She was professional, and she was very thoughtful. She should be the supervisor!!!!!

An institution or a business' success is only as good as its customer service and for that reason I…read morerate this place only one Star. A weekend when most of the folks would be walking in to a post office, this place was a total disaster to serve just two counters for such a long queue of line. There was a nice old lady who was standing for quite some time with a nice fluffy puppy that got everyone's attention and petting. Just as the lady was approaching the counter, the lady from inside gave a stern warning to not have the puppy inside the post office. The poor lady stood there helpless and in disbelief not knowing what to do and the employee wasn't buying any of her pleadings. Later one of the folks standing in the line offered to do her money order on her behalf. When it came to my turn, I had an envelope that had to be pasted and they didn't have a glue to get it pasted. The same lady bluntly kept declining to even answer on why they wouldn't carry a glue. Now, which post office wouldn't have a glue?? I stood for more than 10 minutes and was asked to get it pasted and get back in line. I felt so disgruntled but didn't have a choice but get out of post office, get it glued and got back in line yet again. Thank you USPS for a memorable weekend experience!

One of the worst lines you will ever have to wait in. You can be the most patient person in the…read moreworld, and you WILL get frustrated and pissed. You can't even feel good about getting called "next" because your hopes and dreams have already been shattered to the point of "whats the point in living anymore." 2 workers... a huge, bullet proof window... an angry line of at least 20 people on their lunch break... multiplied together: each person should expect a 40-minute-to-life sentence... Its like a sports-betting shop at midnight, and everyone's feeling like they're betting rent money just to double and make back-rent. I'm only glad that most of these lifers make the choice to not bring their children... why am I still in line again (or "on line" as Elliot W. would say)?

Very friendly and helpful staff...speedy service, love that its so close to the office!read more

The carriers don't comprehend that well,some are rude and need to be fired.l have made complaints…read moreso many times and l am still getting nowhere..

The absolute worst post office I have ever encountered. I have been living around here for quite a…read morewhile and my regular mail comes at 7 PM and my packages sometimes don't come at all. It'll update in their system stating that the delivery was attempted, but I don't have any slips to pick up my package and I'm 100% sure that they did not attempted the delivery due to the fact that I work from home, these guys are at the absolute worst in the business and I would feel much better if they just shut it all down in my area for this branch only

The only reason I remove a star is due to the following: indoor renovations and waiting time…read more Although, I like the old school vintage look, they should upgrade it a bit. There are no postage machines. That would probably help out with some wait time. There are never any working pens to use. Numerous times I've had to lend mine out to customers. I went in today, 10 days before Christmas and they had ran out of Christmas stamps. Their stamp options are highly limited and that's a bummer in my eyes. Worse time I've been here is during lunch time as the line can be super long. Yet, the workers make this place better!! They're always friendly with me. They're knowledgeable of all packaging transactions. I've seen them do their very best to even communicate with people who do not speak English. During one visit where the closing time is 4:30pm I arrived at 4:26. Doors were still open and as usual I was attended. 4:30 doors closed and they patiently waited for me to finish what I was doing. Great service!!

My disabled son was awaiting his birthday present from out of town. Harrison Township tried to…read moredeliver it on Monday, but my son did not hear the door. They said that they were going to redeliver the next day, and my son waited all day for it, and it was never delivered. It's important for the public to be able to trust the post office. I hope they find his large package and are able to redeliver it.