Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

My favorite post office in the Williamsburg area. But why? It was large, for one, and well-staffed…read more The customers were considerate and patient. And the location was great, near to the Amtrak rail station and w/in walking distance to colonial Williamsburg and the College of W&M. I often walked here, but the location was worth it. Admittedly, Williamsburg is neither a poor nor a diverse neighborhood, and the place reeks of history. This was a post office where all the fundamentals were in order. But, what made it memorable? Not much, really. I have trouble conjuring in my mind the layout of this place, despite multiple visits. People got things done fast and efficiently, but they rarely talked to each other. It reminded me of a Deutsche Post in Germany, actually (too bad you can't Yelp Deutschland. Yet ... ) But it would have been nice to meet some more locals.

They do not answer there phone It says they will give you to…read morean operator and it rings a bunch of times and then hangs up on you.

Supposed to open at 0830 but at 0840 on a Monday morning there is a line of eight people, the doors…read moreare locked and the lights are still off.

This is the latest addition to my "Going Postal" Yelp list, tasked with discovering the reason why…read moresome post offices are better than others. This one SHOULD have been great, since the W&M campus is historic, gorgeous, and generally really nice. But the USPS branch had a terrible location in the lower floor of the student union (one of two), and it was hard just finding it! The, assuming that you arrived, you had to wait in line and had no real sense that the staff cared about you. So ... what made this unpleasant: the surly staff or the less-than-stellar location? Or the students who only cared about getting their packages and getting the hell out of there? It's all three, of course, but LOCATION matters. A lot. This is my first major "breakthrough" in my quest to find the formula for the perfect, 5-star post office. Location, location, location.

Lovely post office w a grand entrance in West Point, Virginia . The interior looked 100 years old…read moreor older, very nicely maintained. I felt weird about taking pictures inside, but it has that nostalgic old post office feel for sure. Nice lady assisted me in shipping a book via media mail.

Reliable multiple services including notary ,Amazon return,fax copies…read more I definitely recommend Polite staff

I told the guy I was getting a QR code from eBay he says yes sir, he stares at my phone while I…read morepurchased a QR code from eBay, and then he tells me that I bought a USPS code and he can't help me. The staff aren't aware that you can choose either a UPS and USPS code when you buy an ebay shipping label, that theres a user choice involved. So now I have to drive across town because the guy didn't stop me and didn't inform me about this until after I purchased that QR code.

The staff and owner could not be more friendly, helpful, and capable. I had a difficult shipment…read moreof two paintings, one pretty large (38"x42") to pack and ship. They did an excellent job in all respects, and the artwork arrived safely in Pennsylvania the next day. We have been using them for close to 20 years to ship all sorts of packages and they consistently do a great job!

Zero stars-if I could. Williamsburg UPS? Nightmare. Took my prepaid label to ship to Delaware, and…read morethey flat-out refused to help when their scanner failed to scan the barcode, then claimed they can't manually enter the number. Meanwhile, I've had another UPS store do exactly that and ship it no problem. Staff didn't care, no supervisor, no fix. Total runaround, wasted my day driving to a place that claims they don't do that. Rude and incompetent. Go anywhere else.

I wish I asked for the employee's name behind the counter. I'm grateful she checked my…read moreclick-n-ship label before accepting the package. I had the wrong packaging selected and I'm not sure my package would be delivered on time. Thanks for paying attention to detail. Very much appreciated.

The employees are extremely incopetent. if you need help, be prepared to wait. if you need a label…read moremade for shipping, you might wanna make your own because they're a little slow here and don't know how to create them oh small packages lmao. I see new people here all the time and each time, they never know what they're doing.

This post office is absolutely terrible! I wait time is always ridiculously long and the lunch…read morehours are a joke and shift around. They tend to close at 4:15 instead of 4:30 and return from their 1:30 to 2:30 lunch breaks late as well. I lived on Eustis for 4 years and would go out of my way to A different location.

I want to complain about the 45 minute wait that and say how poorly this place is being operated,…read morebut I won't. The poor lady that is running this place by herself deserves a raise and an award. How in the heck is only one person working this place?!! It's always packed... The lady is great and works hard! The management of this place needs some work.

Our favorite place to go here in Virginia! So many beautiful and historic buildings. The food and…read moreshops are fantastic. We always bring family here when they visit us. Favorite things in CW: - Walking down the historic downtown - Seeing the gardens and horses - Visiting the shops - Lunch at the cheese shop - The liberty lounge - Soups and snacks at the bakery (raleigh tavern i believe at the end of the street)

Planned my return visibased on my experience 20+years ago. What a disappointment. Many places were…read moreclosed, only a few had tours and some artisan works. Instead of artisan wares many shops sold kichy stuff. SerI woukd rather oay mk eynfor authentic stuff than mass produced junk. No reenactment, there were some some speeches, which were very good. It really just felt dull and ghosttown vibes. Seriously CW go back to how you were. This was just like walking down a street in an old town, nothing exciting