This is definitely the best post office I've used & I'm 84 years old. The service is courteous &…read morehelpful!! What more could you ask? Oh yes and there's enough parking!!

EDIT: 3/8/12 It seems that they've shaped up. The gentleman who is usually manning the counter is…read morevery cheerful, helpful, and helps me save money on postage. Thank you for fixing up your customer service.

The customer service here is strange. I feel like they act as if the customers are a burden,…read moreinstead of greeting them with a smile. Sometimes I cannot understand what one of the men are saying because he doesn't speak clearly.

The mail delivery person left two houses worth of mail on my truck even after i pulled up to give…read morethem room to deliver. I was unimpressed with the sheer laziness and insulting choice of the mail person to leave two wads of mail on the front of my truck. Easily had enough room to put in mailboxes. Or better yet, just get out and put the mail in the box?? Definitely winner of "not my job."

Our whole neighborhood is very grateful Postmaster Doreen Perona. She goes above and beyond to…read morecorrect the wrongdoing a postal carrier kept doing to our neighborhood. She's a class act and one outstanding person. So to all on here writing a bad review because of the lazy carrier they had. I'm proud to say that carrier has retired. Finally in our mail is now being delivered properly. So all good review should be on here. You all don't know what this poor woman had to deal with as a postmaster deal dealing with people that were union and could get away with treating all of us in the neighborhood so poorly. Again, we are thankful for Doreen who goes above and beyond for so many. It's so easy to write a bad review but, keep in mind one bad Apple doesn't spoil the whole bunch. So thank you to all of the Mystic downtown post office.

Nice easy to get to post office located right off the main road, it looks fairly new or like it was…read morerecently remodeled. Very nice and clean inside and very pleasant people who work there. Definitely my favorite post office to go to.

The U.S. Post Office in Niantic is terrific. There is always a helpful staff. Thank you so much.read more

I am, as most know, perfectly BESIDE MYSELF about my (relatively) new area. Having moved from…read moreMadison and Guilford where everybody is snobby like it's a sport the people here are just as affluent they just are nice and that's the difference. This post office is so friendly so kind so nice. The employees reach out from behind the counter to help while I'm trying to pack a birthday present for my niece.

Nice experience. Friendly staff who offered to hand cancel stamps on post cards for block island…read morepost mark. Very accommodating, but limited hours.

When I was trying to get a passport, they turned me away for not having a drivers license even…read morethough I showed up with a federal id, birth certificate and social security card.

I mailed 20 Christmas cards two weeks ago, in the blue box outside of the post office, some…read more recipients only live a mile away from the post office, NO ONE has received a card yet. Very very DISAPPOINTED, when I called the post office, they said that there's nothing that they can do to help me. They said it was only due to the busy Christmas season. This is ridiculous

I have been doing business with this place for many years. The owner is a strong supporter of…read morelocal, small businesses. He is excellent with shipping strategies and packaging ideas to help save you money. At times he may come across as being stoic or rude, but trust me he is neither of these. He is all work and will focus on your shipping efforts with complete professionalism. I think some customers feel that they must be catered to in all situations and be treated like honored guest. This is not the place for that. This is nothing more than a professional and well maintained shipping store. If you expect to get your ego massaged while you wait in line.. you wont.. Further more, I have had many situations where products have been returned for various reasons. The parcel center handles these situations with perfect delicacy and excellent follow-up. On several occasions they would re-package and re-send with out ant additional cost even though it was probably my fault for sending the item to the wrong address. Additionally I have had many , many customer complements after I shipped something about how well the item was packaged and how fast it was received. All and all, I have had nothing but excellent service from The Parcel center for many years and I will continue to go there for all my shipping needs.

I brought in a UPS package for international shipment. The staff person said that the shipment…read morecouldn't be processed at this location. I had to ask him where I could have it processed. He grudgingly told me that I'd need to call UPS. When i asked for a phone number, he looked at me as if I was an idiot before supplying the number. This man was not happy in his job, and he managed to make this customer's experience as unpleasant as possible.