I ship a lot of packages and if I know I'll be around Saunderstown, I will use this charming little…read morepost office every single time. Friendly, fast service - wow! That's what it used to be like and most branches have forgotten. You can tell they're delighted to be working in a low-key branch and who can blame them?!

They have post boxes that are like $36/year. Friendly staff, easy main drop box. What is not to…read morelike.

This is a very busy post office, mainly due to the large influx of seasonal folks and vacationers…read more This factor could be a little frustrating at times for locals like myself. The hours are ok--could be a little better, but that's every post office these days. Staff is always relatively happy and ready to help.

This post office is pretty bad. With the weather we've had recently, it's understandable that…read morethere are delays and closings. However, the Westerly PO manages to open and Charlestown does not, even when it says it is online. Mail delivery has been terrible for years and is worse now. It's often 5 days or more between mail deliveries. No truck goes by and no mail is picked up for days. Never mind the old PO motto "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds". I remember when mail was delivered to your door 2x a day. Now we're lucky if we get it at all and often it's someone else's mail delivered to my address. And if you ask a question, a snarky retort can be expected. The worst!

Best post office in the area, hands down. Only one gentlemen working, but he is courteous and…read moreefficient. Extremely helpful. Customer service alone is worth the trip; seems extremely rare in most USPS locations today.

One of the best PostOffice's I have been into - in the country! Clean, organized, friendly post…read morepeople! Wish every experience was as pleasant and kind as this one. Thank you to BETH for explaining the options and helping me get the stamps and products I needed!!

Not sure how or why, but cards mailed at the standing box outside took two weeks to arrive.read more

I am in the Jamestown, RI Post Office about twice a week, and need customer service assistance a…read morecouple times a month to pick up or drop off boxes and/or buy stamps. One of the things I really love about this post office is that it's so 'personal'. The employees have photos of the soccer team they coach, sports team banners, pictures a little customer drew for them, etc posted on the walls. A local woman keeps the wooden barrel planters out front filled with seasonal plants! That's the sort of thing you'll only find in a 'small town' post office like this one. The clerks and Post Master are friendly and always go the extra step to accommodate my needs. Some days the lines are long (holidays, summers) and the clerks calmly give each customer their full attention. Sometimes staff are limited to what they can do by post office policy, but in my experience, they do everything they can and are happy to assist. The customer service area has 'flat rate' USPS boxes, forms you may need for registered mail, return receipt, customs forms, etc., plus a 'shipping center' where you can purchase your packing materials. If you live on the island, you can rent a post office box here - mail is up by 10 am Monday - Saturday and the local paper is included in your mail box by Thursday morning. In a business like the post office not everyone is clamoring to write a review and the only time you may think to write one is when you are unhappy. In the seven years I have been frequenting this location, I've only had positive experiences. I have found the folks here to be very friendly and I highly recommend this location for your postal business.

This post office has certainly changed in the last two years. I am terrible with paperwork and had…read moreneeded their help and they were always willing to oblige. when they got punitive with me my very organized wife took over and did all are change of mail and other such things. we live in two states so it is important to do it right which she does. These problems persisted and it soon became obvious they make mistakes and are are a tad vindictive. They have caused needless disruption in my life such as returning bank cards lawyer letters etc telling them I have moved no forward address despite the fact we filled out form and the post office in my other state was fine We had no problems with our other post office which was much larger and dealt with lots of seasonal customers and international citizens. the carrier we have is one of the nicest and hard worker. i have known. that main office serving paying customers in this small town should learn to treat its customers better

What? Review a POST OFFICE? Well, I'm gonna…read more Kelly works behind the counter and is the BEST at helping you mail packages without wasting money. She is beyond-the-call-of-duty helpful with trying to hook you up with packing materials, too. She has saved me money just about every time I go by telling me which is the fastest / cheapest way to go for the item I am sending. W00t Kelly!

The Lady who works there is just a terrible person. I think her name is Tara. She returned 8 of my…read morepackages to me (which came 2 days later to my house and had a deadline to be at the place I sent them) because I weighed them between 1-3 oz less than they were. I'm talking a TOTAL of $1.74. That's an average of 22 cents each. She accepted the packages in front of me though and didn't say a word. So she had to know at the time of acceptance that they were under. I have had other post office workers tell me that that was fine and they won't do anything for that weight bc they take the scales + or - into account. My wife went to talk to her and I kid you not she told her to get the F*ck out. Seriously. She needs to be fired. Can you tell a customer at your work to get the F*ck out? I know I would be out of a job. Next time I went she threw one of my packages in the box on the floor that I had a fragile sticker on. BEWARE!