I am in the Jamestown, RI Post Office about twice a week, and need customer service assistance a couple times a month to pick up or drop off boxes and/or buy stamps. One of the things I really love about this post office is that it's so 'personal'. The employees have photos of the soccer team they coach, sports team banners, pictures a little customer drew for them, etc posted on the walls. A local woman keeps the wooden barrel planters out front filled with seasonal plants! That's the sort of thing you'll only find in a 'small town' post office like this one.
The clerks and Post Master are friendly and always go the extra step to accommodate my needs. Some days the lines are long (holidays, summers) and the clerks calmly give each customer their full attention. Sometimes staff are limited to what they can do by post office policy, but in my experience, they do everything they can and are happy to assist.
The customer service area has 'flat rate' USPS boxes, forms you may need for registered mail, return receipt, customs forms, etc., plus a 'shipping center' where you can purchase your packing materials. If you live on the island, you can rent a post office box here - mail is up by 10 am Monday - Saturday and the local paper is included in your mail box by Thursday morning.
In a business like the post office not everyone is clamoring to write a review and the only time you may think to write one is when you are unhappy. In the seven years I have been frequenting this location, I've only had positive experiences. I have found the folks here to be very friendly and I highly recommend this location for your postal business. read more