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    US Post Office

    3.1 (29 reviews)
    Closed Closed

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    How it showed up!
    Jeremy T.

    Ordered original glass painting. Packaged extremely well with fragile written everywhere. Boxed with lots of cushion and even centered in the box. It was insured properly. The box shows up with a hole punched in it and the glass shattered. All well documented and forms filled out. Four months later along with multiple hours of forms and visits, the claim is still unresolved. I feel bad for the artist who now has to eat the costs.

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    5 months ago

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    17 years ago

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    15 years ago

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    17 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    I rate there services one star. I think their main office supervisors are very defensive and really unprofessional.

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    16 years ago

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    10 years ago

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I had to reach out to JT to close a post box and handle mail, he was 100% helping me while I was there.

    Mentioned in 4 reviews

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    US Post Office - cards & stamps

    US Post Office

    3.1(12 reviews)
    4.0 mi

    On Friday 10/25/2024 at 2:00PM my husband & I went to this USPS in Richland to mail a care package…read moreto my BFF of 61 years. There were folks ahead of us and there were 2 chairs available (I am disabled and cannot stand very long) so I was able to sit in line. The flow of service was quick & we only had to wait about 10 minutes. The USPS clerk was: pleasant, courteous, & efficient. Her personality was such that she was very empathetic to my disability & truly treated me compassionately. She asked if I needed stamps, I said no thanks. She offered different rates & I decided on the delivery date of Monday, Yay; it would not take a week to get to my BFF in AZ! I highly recommend this USPS!

    came here late at night and dropped some cards in the box but needed more stamps because I've got…read moremore cards to post and a few to write but I can't get 'em because there ain't nobody's here except me. so I'm back in the area the next day during normal business hours and after a brief detour I'm on queue for a few minutes before I am able to exchange some cash for two sheets of ever stamps then out the door heading to dinner at the cafe round the corner. all in all it wasn't the worst possible sequence of events but it wasn't the best either, not by a long shot... I understand that old timey-ness is part of the draw around here but would it kill you to get a stamp vending machine? pretty sure they've had such things since the dawn of the atomic age so no worries about it being an anarchism. might even get some repeat business after the business close of the business because it's not like you're going to do a lot of upselling

    Photos
    US Post Office - Two to go...

    Two to go...

    US Post Office - These guys are pretty quick today

    These guys are pretty quick today

    US Post Office

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    US Post Office

    US Post Office

    3.5(6 reviews)
    21.1 mi

    I feel like I'm giving away a neighborhood secret here - the line at this post office? Really…read moremoves! They often have three people working the retail counter. It doesn't look like much from the outside but these guys have it far more together than other area post offices. The parking situation is pretty dire on busy days - it's a small lot on the side of the building or residential street parking. Don't even bother trying to come on a Proctor Farmer's Market day. Otherwise, it's not too bad. Inside, it's clear that this post office hasn't seen any real work (and maybe cleaning) since the 70s sometime. That's okay, at least it doesn't smell of cigarette smoke like other post offices I can think of. The space is small and a little cramped but flows well for such a small space. There are four windows for retail transactions and they usually have three of them going. The employees have some of the standard surliness of postal employees but a few have a sense of humor - what a nice thing to run into, actual human postal workers! Things I ship from this post office go just as quickly as they do from Pine Street, A Street, or any of the other local post offices. Funny thing, though, they seem to arrive at their destinations in better shape. Don't all flood the post office at once, now, I have all of these packages to mail.

    Just love Mary in Prosser. Always so kind and courteous. The staff in general are very helpful.read more

    The UPS Store

    The UPS Store

    3.9(18 reviews)
    3.6 mi

    I can only speak for this location as an access point to pickup up UPS packages. I don't use their…read moreother services. If you're lucky enough, and they find your package in the back, you will likely continue to receive notifications from UPS that your package is waiting for you because half the time they will forget to ask you to sign for your package and it will appear that you've never picked it up. As I write this, I just received three messages in the last 24 hours reminding me to pick up a package (that I already have) or they're sending it back. The rest of the time, you'll receive a notification that your package is ready for pickup, which it truly is, but they will claim it's not there or that they know nothing about it. Doesn't matter that it has a UPS tracking number, they will not check that. You will have to return another day and insist that your package tracking says it's arrived and...oh my goodness! Indeed it REALLY is there and was actually there all along! I only send to here from Amazon if the package cannot be sent to the Amazon locker. However, in the last year, I've had issues with this location at least 6-8 times and that is over half the total times I've had parcels delivered there. I am not bothered by employees making mistakes but this repetitive issue is not "mistakes", this is unprofessional. I would like to use this location because it's conveniently located, but I at this rate, it's becoming not worth it.

    Thank you for taking the time to respond to my review. I appreciate that. Unfortunately, maybe you…read moreshould have spoke with your manager, Andrea first before responding. Had you spoken with her you would have found out she was in fact the person who attempted the first hole punch job. When she couldn't complete it, she went next door to Mike. And since she was the one who brought the pages back to the register and boxed them it would have been her to inform me that she messed up my pages and instead of being transparent and letting me know what she did, she said NOTHING. Thank you again for getting back with me. Your store definitely needs to work on workmanship, transparency, honesty and good work ethic. Have a good day!

    Photos
    The UPS Store
    The UPS Store
    The UPS Store

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    US Post Office - postoffices - Updated May 2026

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