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    Benton County Justice Center

    4.0 (3 reviews)

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    Photo of Mike W.
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    7 years ago

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    16 years ago

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    City of Pasco - City Hall, Pasco, Washington

    City of Pasco

    1.3(3 reviews)
    6.1 mi

    The employees, so back in October of 2024 I want to say the 27th or 28th of that month my father…read morehad gone in to make the payment that wasn't due for another week, so my dad went in to pay the bill he clearly remembers paying with a $100 bill the lady working at the front gave him a receipt and everything. About a month passed by and we received our bill for November loath and behold we get a paper statement saying that our bill was overdue from the month of October which made no sense to us because how was it that my father was handed the paper receipt for that month (October) and we were being charged for 2 months? He went in to speak to the same employee that had taken the payment and given him the receipt for her to deny that'd the payment was ever made. My thing is ma'am if you gave him a receipt for that month's payment and he clearly made the payment why were you guys trying to charge us two months worth of payments? Was the money just put in systematically and not inside the till? Or what til this day we never got those $100 back and we strongly believe that City of Pasco screwed us over.

    The most inefficient, outdated, understaffed government entity I have ever had the displeasure of…read moredealing with. Every interaction with any level of staff is painful. Constantly behind, constant delays, unclear information and requirements for any of the services offered here. Just an absolute nightmare of place.

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    City of Pasco
    City of Pasco - Road 68 area, Pasco, Washington

    Road 68 area, Pasco, Washington

    City of Pasco - City Hall, Pasco, Washington

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    City Hall, Pasco, Washington

    Tri-Cities Auto Licensing - No work truck anywhere. Just tools laying around.

    Tri-Cities Auto Licensing

    2.8(12 reviews)
    2.5 mi

    As I walked into ste #1 to obtain help, I noted that no one else was waiting; one representative…read more(in the middle booth) had an open chair but she was on the phone. I stood by the wall opposite from her window, holding the next-in-line ticket, waiting calmly & patiently, in her direct line of sight. After about 5 minutes she got off the phone, glanced briefly at me & looked away, & said "next". I stepped up. Another client had just entered - a young man. The representative looked at me & said "I believe he was here first". The young man looked surprised & said "no, she (pointing at me) was" & I stepped forwarded & sat down. I commented that perhaps she hadn't seen me...& the representative said, "oh, I saw you..." in a not-very-pleasant tone. She did take care of what I needed, but she clearly had taken an immediate dislike to me & did not want to help me. I have no idea why, as I was polite, pleasant, smiled, & did not complain about having to wait - didn't act impatient (I had plenty of time & was relaxed) - just puzzled by her attitude! I have never gotten that kind of reaction from a business before!!!!! That young woman clearly did not want to help me! She made it very clear....& I'd love to know why! I am a neatly dressed, 60+ local gal, Very average & generally easy-going & pleasant. I'm not used to having anyone take such an instant dislike to me! She did help me with what I needed, which is good, however.

    They have always been helpful and I was able to accomplish any business I need to complete.read more

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    Tri-Cities Auto Licensing
    Tri-Cities Auto Licensing - In parking space. Not safe.

    In parking space. Not safe.

    Tri-Cities Auto Licensing

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    Benton County Justice Center - publicservicesgovt - Updated May 2026

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