Went in to renew my license. I was wearing a sling on one arm as I had recently broken my shoulder…read more The woman helping me took my picture, asked how many years I wanted to renew and told me the cost. As I'm getting out my wallet, she looks at my arm and asks "what's that about"? I explain and she says "oh, ok, come back when it's healed. I'll make a note in our system." Huh??? Absolutely unbelievable. HORRIBLE EXPERIENCE.

We had an appointment today showed up with everything needed to get an enhanced license. They would…read morenot accept eStatements as proof of residence even though we don't receive any statements through mail. Wouldn't let us print our statements and come back made us reschedule for another day! Super frustrating!

As I walked into ste #1 to obtain help, I noted that no one else was waiting; one representative…read more(in the middle booth) had an open chair but she was on the phone. I stood by the wall opposite from her window, holding the next-in-line ticket, waiting calmly & patiently, in her direct line of sight. After about 5 minutes she got off the phone, glanced briefly at me & looked away, & said "next". I stepped up. Another client had just entered - a young man. The representative looked at me & said "I believe he was here first". The young man looked surprised & said "no, she (pointing at me) was" & I stepped forwarded & sat down. I commented that perhaps she hadn't seen me...& the representative said, "oh, I saw you..." in a not-very-pleasant tone. She did take care of what I needed, but she clearly had taken an immediate dislike to me & did not want to help me. I have no idea why, as I was polite, pleasant, smiled, & did not complain about having to wait - didn't act impatient (I had plenty of time & was relaxed) - just puzzled by her attitude! I have never gotten that kind of reaction from a business before!!!!! That young woman clearly did not want to help me! She made it very clear....& I'd love to know why! I am a neatly dressed, 60+ local gal, Very average & generally easy-going & pleasant. I'm not used to having anyone take such an instant dislike to me! She did help me with what I needed, which is good, however.

I have received consistently terrible service at this business…read more The employees at this location are unfriendly ('Maria' the manager in particular), and unprofessional. I have spent many years working with the public and I am surprised that a local business would hire employees that do not have basic customer service skills. As I was waiting (for nearly 45 minutes) I watched as an elderly lady entered (obviously lost) needing assistance and another customer had to help her because she was ignored by staff. I watched another customer wait nearly as long as me, to be told they were in the wrong place/wrong line. There are no signs posted anywhere to explain queue processes. Staff will not speak to you until your number is called. The drive through 'tab' line was wrapped around the building and there were at least ten people waiting inside with only two employees. When I inquired about the wait times, I was told by Maria 'Everybody has to wait in lines, even at Starbucks.' And she rolled her eyes. No smiles and no apologies for long wait times. Worst service I've received in a long time.

On Friday, 10/25/2024 at 1:30PM my husband and I went to renew my disability placard (have to every…read more5 years). Our # was 64 and there were some folks waiting before us. The flow of service was quick & our wait time was about 10 minutes or less. I had some questions regarding the process & the staff member was: very courteous, kind, intelligent, informative & pleasant! Our business took about 5 minutes (even with my questions) & we were on our way to complete the rest of our errands. This was a great start to our errands running day!

It went very well! They were very efficient and helpful, even when I had some of the wrong…read moredocuments. They helped me to know what way was up.

They're open on Saturday! This DMV is my go to for…read moreregistering my newly purchased vehicles. I've bought 3 motorcycle, 3 cars and have renewed these vehicles at west side auto license. Today, I purchased a pop up travel trailer that had it's pop up compartment removed making it a flatbed trailer. Faith (associate who works there) and another employee educated on what needed to be done in order to make the changes to the title and get it under my name. Long story short, I ended up having to get my vehicle weighed with and without the trailer by a certified weight scale (used king city trucking's scale) and gave the dmv the papers. Within less than an hour I had my plates and title. Everything worked out great because the had the knowledge and know how. Appreciate the help ya'll!!!

They are the best! Friendly, knowledgeable, and open after 5pm - plus Saturdays, too. They know…read moreeverything here! It's the only place I go for licensing transactions, whether for work or for my own personal rigs.

What can I say about this place? It's a privately owned sub agency that administers title transfers…read moreand trip permits. We bought a car in Idaho and drove it all the way here from Boise with no plates. (For those who don't know, in Idaho the plates don't go with the car when it's sold; they stay with the original owner). We found out that Westside is open until 7:00 pm on Saturday! Score! The ladies here are really great - they tried to help us transfer the title but couldn't do it because our car needed an emissions test. But they did help us by giving us a trip permit AND printing and certifying our title transfer paperwork so both of us didn't have to show up at the title office to sign paperwork in Ballard. Awesome! The office also wasn't busy when we walked in about an hour before closing. Yes! Before this review becomes a full-fledged 80's cartoon, I will just say that it was a great all-around experience for a very niche need. Fantastic!

Waiting for 30 minutes here. Huge line in the lobby and the second gal leaves for lunch. It's…read moretaking them 20 minutes to help one person. Poor customer service!

Fast service great prices and they are honest to me that makes them Ten Stars......... Nobody needs…read moreto get ripped off by a shop they can't trust.

Nina was super helpful, explained everything and was quick! Thank you so much! Excellent service.read more

I am not reviewing the prison. Because my son is in a different prison I am commenting on Jennifer…read moreJill P. review and help with someone like myself who will be and has not been able to visit my son yet. So I thank you very much from the bottom of my heart. I hope that my experience is at least as pleasant as yours. It is so difficult having a loved one being a AIC. Just a "thank you" for the heads up and the help in preparation. It meant a lot.

I'm a fan, as much as I can be. It's a prison, after all. I wished there was something I could've…read moreread about so I knew what to expect, so I decided to write something here for future visitors. This was my first time visiting an inmate in prison so I have nothing to compare it to, but I was pleasantly surprised by what a positive experience it was. The staff and guards were wonderful and respectful. Upon arrival, you sign in on the clipboard and take a seat in the visitor's waiting room. They call people back ten(ish) at a time to show your ID and get signed up. You'll be given a key for a locker to store your belongings. You are only permitted ID, locker key and a clear pouch/baggie with quarters; nothing else, not even a gum wrapper. You then sit again for a short amount of time and they will call you up about ten at a time again to go through the metal detectors then be escorted back to the visiting room where you'll choose an appropriately sized table for you and your inmate. Inmates can have up to 5 visitors. At each table will be a yellow chair for the inmate and green chairs for visitors. Chairs are not to be moved. There are several different sized tables for different sized groups. If there's just one visitor then you sit at the long table. When you arrive in the room, your inmate may not be in there yet but should arrive within a few minutes. Some visitors will take this time to buy snacks out of the vending machines. You cannot share beverages with your inmate but you can open a bag of chips and share those. We bought a Mt. Dew and Snickers for our loved one and he was thrilled when he sat down. This is a special treat for a lot of these guys. They allow visitors to stay for the whole session. We were in the room from 8:40 until 11:15 which was a pleasant surprise. When your inmate arrives, you can give a huge hug which is awesome when you haven't seen somebody in awhile. You may also hug and kiss upon leaving and hold hands while visiting. The visiting room has a big play area for kids as well as games to play with your inmate. I saw multiple people playing cards and keeping score on dry erase boards. When you checked in to visit, you will have been asked if you'd like to pay $2 for a photo. If you have done this, then a guard will come around and pull the inmate and their visitors to the side and take your picture. They'll provide you with a 4x6 photo for the visitor to take home. I'll definitely be doing this next time! I saw some of the photos and they were quite good. The guards will yell "3 more minutes until visiting is over", and people will start cleaning up their tables. Many people spent the last minute or two just hugging and saying their good-byes. Inmates then have to sit down at the tables while visitors line up against the wall to be escorted into the next long hall. Then visitors are escorted out ten at a time. Once you're back in the lobby, you can sign up for the afternoon session on the clipboard. We didn't do this but were told that people who didn't visit the morning session are prioritized. If there's enough space then you'll be allowed to visit the second session. One frequent visitor had told us that they have always been able to go in for the 2nd session. I imagine this might not be so on holidays. Remember to dress appropriately, nothing revealing and NO blue denim! The inmates are in jeans and navy blue shirts, some have light blue denim button up shirts, as well. I again want to reiterate how incredibly pleasant and positive this experience was. It's refreshing to see how respectful the guards were and how much they value positive interactions between inmates and their families. I'm sure it's a benefit to have happy inmates. Kudos to EOCI staff!

This lobby is atrocious. The lobby won't let you put your packages in the mail drop inside - you…read moreHAVE to put it in a collection box outside. Someone else and I needed to drop off a package and we couldn't find the collection box. It turned out that you had to turn the corner to find the collection box. Really? Also, the lobby smells like piss. Also, the lobby is lacking the important stickers for the automated postage center. For example, I attempted to mail a package today via the APC afterhours, and I needed to put a sticker on the box. It turned out that there were no stickers near the APC. All the stickers were behind locked doors. With no stickers, using the APC may be useless. Hence, I had to lug my box back to my house. FAIL. FAIL. FAIL.

At last this location is functioning again with only one agent at the counter and a long line at…read more4:30ish. Wait what was the reason for the closure, I missed that, because I don't see any improvements to the in or outside structure. Hmmmmmm.