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    US Post Office

    2.1 (17 reviews)
    Closed • 8:00 am - 5:00 pm

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    5 years ago

    Beautiful building, clean, plenty of parking, polite service. Incredibly thankful for this location!!!

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    2.3(3 reviews)
    34.9 mi

    First, I want to say that the mail carrier in my NW Hill neighborhood is really nice, high energy…read moreand he always smiles. The actual office is another thing. This is a very unprofessional branch of the US Postal Service. First, the clerks at the Pendleton office move in slow motion. Once you go to the front of the queue, there is a lack luster "greeting" and questions are answered with obviscation leaving out essential helpful facts. I understand that this is an institutional workplace, but I think they just stand there and take there pay without any consideration to provide actual, helpful service. I purchased a home and I wasn't informed that mail went to a corner deposit box. I had gone into the branch 3 or 4 times because the box on my house was empty of mail for weeks. It was only after speaking to someone the 3rd or 4th time that I was asked if I had a key to the deposit box. This was news to me. But once I dug through my keys that were left for me, I had no idea where the box was... they left that part out. Can you understand how someone new, might need more information? She told me I needed to pay $40 to get a new key, but that proved to be false. I had to get a refund by money order because of information I was told that was incomplete. What do you do with a money order? I went back and asked to cash the $40 money order and was told she didn't have enough cash in her register. I asked to speak to the supervisor, but she was having a chat fest over on the side... I could see them. Then everyone disappeared. I stood there for 5 more minutes and no one came out. I left the post office very angry for how I was treated. Every time I go there, it is a problem and they are not helpful. They laugh at you and think you are stupid, or you are the problem. They have no idea what people do in grocery stores or hardware stores where the work is complicated and hard, but you still smile even at less pay. On a scale of 1-10 with 10 being highly rated, the front staff is a 1. I have been there 4 times since moving to Pendleton and everytime it is a problem. I am 67 years old and I have NEVER encountered such a Postal branch. Congress is considering turning the post office over to a contractor because they run so much in debt... I think they should do it.

    My sister and I came here to drop off a large pre-paid package for a friend. The person who helped…read moreus was Damon. We went up to the counter and said we need to drop this off and that was it is already paid. He immediately got annoyed and said there was no shipping label. We turned the package around to show him the label because why would we drop off a pre-paid package with no label? He then got even more annoyed because he said he could barely read the label. He took out his scanner and dramatically tried to scan the label and complained it wouldn't scan. Instead of being helpful he was extremely rude to us about the label. Also he said he could not take the package because he couldn't scan it, but he could've just manually entered the numbers. This really made me mad because he was extremely rude and over dramatic about the package, instead of helping us fix the problem.

    US Post Office - postoffices - Updated September 2026

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