totally bad and unprofessional experience. I was at the post office for a simple task. Got an…read moreenvelope to mail something and the adhesive wasn't working. Post office rep said that they had no tape and I would need to get another envelope but STILL PAY for the one that was defective. not helpful at all. I only spent a couple bucks but it's about the principle. I've never been anywhere, where I was forced to pay for something faulty and bot be compensated.

I did not receive a package, called the post office and they got back to me quickly, the postman…read morestated he had put it in my mailbox, it was not there, but I found it in the one next to mine, no big deal. Have always had good dealing with the Sterling post office inside and out

Amazing and fast service! The staff were nice and helpful! I felt valued as a customer!read more

Trash Cans Removed inside. Returned important mail sent to…read moremy PO box for no reason. Friendly.

It seems they can't deliver to the correct mail box. Have had many times received other peoples…read moremail, and now I am missing a package that "shows" delivered and it was not. Conveniently NOT open on Saturday for a phone call.

Please hire someone to work at this location. Long lines here with only one person helping…read moreeveryone.

Slowest.Post.Office.Ever! It's ridiculous that only 1 employee works the counter while there's a…read moreline of 12-15 people out the door. It's not a reflection of the nice lady working, but the manager should make sure things are being taken care of in the front of the house. I've walked out 3 times while waiting in line over the past month, each while waiting almost 15 min and the line barely moves. Not sure why I keep coming back. Oh yeah, because it's the only post office in this town. FAIL!!!

Priscilla was the most helpful and kind person I've ever met at a Post office. Most people dread…read morecoming to the post office but she was on fire! She was quick to answer questions, great multitasker, and overall amazing customer service. I don't ever leave reviews but I had to leave one for her after I saw how she treated this family that walked in before me. They had about four kids trying to get passports and they didn't know how but Priscilla was super kind and answered every question with a smile. She even cracked jokes and made everyone in the post office laugh. She's an amazing employee! I came in for my passport appointment I had at 12:00pm and I was out of there by 11:58am and she was working all alone with a long line of people. She's awesome!

Great services, awesome place to mail off letters and package for Christmas. No lines, no waitread more

This post office is first rate!…read more We are an online business of 20 years and ship about 130 packages per day. We give UPS about 92% of them - the rest go to the USPS Ground Advantage / Priority Mail systems. We know a good post office when we see it. The negative reviews further down this page are from a time (YEARS AGO) when this post office did deserve what you see posted. There was a man named Dana, the postmaster at the time, who just about single handily created the 2.4 star rating on their main profile. Our business would bring a good amount of packages every day, only to be greeted by an individual who was nothing but put out to see us. Every. Single. Time. Really awkward exchanges, stares and just flat out rude. He wouldn't even let us use the mail totes for business purposes like every other post office in the nation does. We had to purchase our own totes from ULINE, then he would try to hang on to them when we handed the mail over. It was incredible. The current blonde woman at the counter is a HUGE breath of fresh air for us. She most recently renewed our business P.O. Box and was very kind, helpful and thorough. It appears the employees in the back are significant upgrades as well. All of our customer orders go out every day like clock work (we check the tracking a couple hours after they are dropped off). This post office is very consistent. We are extremely pleased with the Windsor post office, Tim Harris Loralie Designs www.loraliedesigns.com

Absolutely the WORST post office I have ever dealt with. Good luck trying to get a person on the…read morephone. It rings and rings, then finally drops into a busy signal. I have informed delivery and sometimes never get the mail I am supposed to get. The latest is a mail order prescription that supposedly was delivered in my mailbox at 2:11PM today. Guess what. Mailbox is empty. Now on my 8th call to the post office only to here the busy signal again. They should all be terminated and replaced. Horrible, just plain horrible. Too bad I can't give them a ZERO rating.