I am blown away by the service I received today. Going west on I 76 I had my back left tire pop. I…read morewas unsure which tire shop to go to and ended up deciding to get towed to new life auto. I was helped very quickly, they open their shop an hour early just to help me get back on the road. Truly I appreciate it so much because I am going back to California and have a long drive ahead of me. This is an excellent tire shop and I highly recommend coming here if you need help with your tires. I was scared to death of how this process would go and whether or not it would be difficult but new life auto made this very easy and quick and I am so thankful to be back on the road!!!! Seriously come here if you need tire repairs they are fantastic. Great value and kind service.

We were driving across country in our RV and we noticed the ride getting a little rough after…read moredriving through 112° heat in the high desert & then the Rockies. We pulled over at a rest area in Sterling to see what was wrong & realized that 2 older tires were completely falling apart. We limped to New Life which was fortunately only a few miles from the rest stop. They weren't busy, had the right size tires in stock, installed them & had us back on the road in just over an hour. They could have overcharged us for the tires & we'd have still been grateful for their efficiency, but they actually charged less than we paid for the tires we'd recently purchased in the big city where we live. Great service, good value, highly recommend!

We have probably spent thousands of dollars at this business and they have always been there when…read morewe needed them. Their roadside service is amazing Eric is very polite and hard-working. It's not often that I would go against my family, but I'm related to Les Schwab and I prefer Great Western.

I have been going to Great Western for years. They are always professional, and courteous. They…read moreare hard working and even when busy make you feel like you matter.

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!

I was glad they were there because my tire blew while I was in Sterling for training. One tire. The…read moreguy there told me there was a state law that I had to replace all four tires if I replaced one. This was a couple of years ago, but I just remembered it. Hopefully they've come under new management or that guy no longer works there. There is no such law. He flat out lied to me and conned me. I was a teacher who made less than $30k a year. I couldn't afford four tires. I couldn't really even afford one.

Today I went in to the Walmart Auto center to have my oil changed. I tried a few weeks earlier but…read morethey don't carry my oil filter for my car. So I went to Auto zone to get the oil filter so Walmart could do the oil change. Well the guy at autozone gave me the wrong oil filter and Trevor(not sure if he's the manager) went over to autozone to fix the issue so they could do my oil change. After autozone gave him the run around they finally gave him the right filter and they were able to do the oil change. The whole time Trevor was calling me and letting me know what was going on. Thank you Trevor and the whole Walmart Auto Center! You guys are amazing and go above and beyond!

I was unsettled about the way my car felt on my way back to Iowa, so I stopped here to see if…read moresomeone could take a look at it. They don't do repairs, but I was looking for advice to see if it would be okay to fix later or if it was too dangerous to drive. This Walmart Auto Care center was one of the only places open on Sundays that I could find. Kelley and one of the techs (didn't catch his name) kindly took the time to assess my tires and test drive the car to make sure I could drive back safely. They suggested to get an alignment after I arrived at home. I deeply appreciate their kindness in going out of their way to help me out when they were already busy that morning! I was relieved and full of gratitude after my experience here. The team is friendly and thoughtful, both in person and over the phone! Thank you!

I have only used this business to make car keys, chip and standard…read more Sometimes they have to order the blank, sometimes it's in stock. You kinda have to catch the key guy in the shop as sometimes he is out on a call. Be patient. He seems like a nice guy, programs the keys, and they never fail. I have had 3 chip keys and 4 non-chip auto keys made. I believe the cost to be fair.

I wouldn't recommend this company to do any towing if your your vehicle they're bumper riot off…read moreand they won't pay for nothing off of the vehicle on the winch truck

Do not go here unless you have cash to pay them.... they refuse to take debit or credit card…read more Threatened to keep our vehicle until we paid in cash.

Towing a trailer for a cross country move, we had our automatic transmission fluid overheat and…read moreshifting stopped while going about 60 mph on the highway. After checking the fluid levels, we couldn't see anything clearly wrong, so we decided to stop by a shop to assuage our worries. Greg kindly checked the fluid level and assured everything was okay, for free!

The service personnel were all very friendly and polite. The waiting area was less than inviting. I…read moreknow that cleaning has to happen sometime... but it should be at the end of the day after customers have gone home. Not while they are in the waiting area, trying to talk on the phone. Hearing salespeople talk about their clients as well as their home life including what party they were at, is not professional at all. The work was performed on my car in almost the time quoted. I was quoted an hour n a half, it was two and a quarter. Time delays should be communicated to the customer when they are waiting for their vehicle. Also service personnel should wash their hands and protect customer vehicles from their work clothes when driving them out. Dirty hands on my steering wheel, and black marks on my seats. I was wearing white pants. I have since cleaned my seats and steering wheel. It's not that difficult to respect a customers vehicle.

My son's car stranded him 20 miles from Sterling. He and his amazing girlfriend are in the middle…read moreof an epic move from Boston to LA. Herzog was there every step of the way. They even recommended a nice hotel, drove them there and picked them up after top quality automotive car service. What a class act in Sterling, Colorado!!!! Thank you for taking care of us!!!

The guys at Herzog are awesome! They do quality work and it's pretty quick! Great environment! They…read moredo solid work and know how to fix the problem the first time around