I have only used this business to make car keys, chip and standard…read more Sometimes they have to order the blank, sometimes it's in stock. You kinda have to catch the key guy in the shop as sometimes he is out on a call. Be patient. He seems like a nice guy, programs the keys, and they never fail. I have had 3 chip keys and 4 non-chip auto keys made. I believe the cost to be fair.

I wouldn't recommend this company to do any towing if your your vehicle they're bumper riot off…read moreand they won't pay for nothing off of the vehicle on the winch truck

I am extremely disappointed with my experience at A & R Automotive Services in Brush, Colorado…read more In February I brought my vehicle in because it had a torque converter shudder and rough idle. According to the invoice the technician suspected the torque converter might be damaged but recommended performing a transmission fluid flush with additive and then reevaluating the vehicle. When I scheduled the transmission service I spoke with a younger employee who told me there was a "50/50 chance" that the flush could help the problem. I understood there was no guarantee but based on that information I chose to proceed with the service. When I returned to pick up my vehicle after the transmission flush I was immediately met by an older employee who appeared angry before I even had the opportunity to ask about the car. He started raising his voice and repeatedly telling me that he already knew the transmission flush was not going to work and that the vehicle was not fixed. This happened before I had even asked a single question about the repair. Naturally I asked why the service had been performed if they supposedly already knew it would not help. The older employee became increasingly confrontational and repeatedly claimed that he had told my spouse and another person months earlier that the transmission was beyond repair and that the flush would not solve the issue. The problem is that this directly contradicted what I had been told when scheduling the service. The younger employee who originally spoke with me was present and stated that the older employee had "misspoke" and that the service had in fact been presented as a 50/50 chance. Instead of receiving a clear explanation I found myself caught in an argument between employees who could not agree on what had been communicated to the customer. The older employee continued to act aggressively repeatedly shoving paperwork toward me and demanding that I read it while talking over me. When I pointed out inconsistencies in what he was saying he became defensive rather than addressing my concerns. Meanwhile the younger employee continued repeating that the older employee had "misspoke" without providing any meaningful explanation. What upset me most was not that the repair failed. I understood from the beginning that it might not work. What upset me was the aggressive, confrontational, and unprofessional treatment I received when I asked reasonable questions. I left feeling talked down to, dismissed, and pressured rather than treated with respect. Customers deserve consistent information, honest communication, and professional treatment. Unfortunately, that was not my experience here.

Excellent staff, Great work. They have done my automotive work for several years, on several…read moredifferent cars and trucks. Fair and honest with excellent machicanics.

I am blown away by the service I received today. Going west on I 76 I had my back left tire pop. I…read morewas unsure which tire shop to go to and ended up deciding to get towed to new life auto. I was helped very quickly, they open their shop an hour early just to help me get back on the road. Truly I appreciate it so much because I am going back to California and have a long drive ahead of me. This is an excellent tire shop and I highly recommend coming here if you need help with your tires. I was scared to death of how this process would go and whether or not it would be difficult but new life auto made this very easy and quick and I am so thankful to be back on the road!!!! Seriously come here if you need tire repairs they are fantastic. Great value and kind service.

We were driving across country in our RV and we noticed the ride getting a little rough after…read moredriving through 112° heat in the high desert & then the Rockies. We pulled over at a rest area in Sterling to see what was wrong & realized that 2 older tires were completely falling apart. We limped to New Life which was fortunately only a few miles from the rest stop. They weren't busy, had the right size tires in stock, installed them & had us back on the road in just over an hour. They could have overcharged us for the tires & we'd have still been grateful for their efficiency, but they actually charged less than we paid for the tires we'd recently purchased in the big city where we live. Great service, good value, highly recommend!

These guys are great! I was traveling through and they fit me in and fixed my truck. Price was…read moreextremely reasonable. Atmosphere was comfortable and relaxing while I waited. Wish I lived closer I would take my truck here for everything! Very impressed!

We took my wife's truck in and got a speedy return however we did not get the same service when it…read morecame to the repair at no point did it seem the technician the service writer or the desk lady were in contact with each other and they definitely did not stay in contact with us. The repair was supposed to be a few day and took three weeks. My wife revived a text message saying the truck was ready with a price tag around 400$ more than the last quote we got which was no surprise being the quote changed multiple times. I called and TY the owner answered with a manor that seemed he didn't know any of this was going on. After talking with him a bit we agreed to meet in the middle of the highest and lowest quote we received. When my wife showed up to get her truck she was treated as if she didn't even matter. There was no remorse for the lack of professionalism.

We met Jason by luck of AAA, and it was a very lucky meeting…read more After crawling through the fire zone at under 10 mph for over an hour and a half, our car died-- leaving us and our two cats in a bad spot. AAA finally allowed my mom to clear the hurdles to have a tow truck assigned to pick us up--- but we got very lucky with Jason. Not only did he welcome our two meows along with us as ride alongs, he practically lifted my chubby self in and out of the high-set truck. (I popped my floating vertebrae a few days ago getting boxes down the stairs to the car.) We got him again today for the tow to service. He was sweet as pie again. His knowledge of the area was very helpful. Puff and Buddie say hi, too.

Needed a tow from Ft Morgan to Greeley. No problem except the car was dead in the garage , unable…read moreto put into neutral. Steve from AR had the car out of the garage and on the truck in less than 30 minutes!! Very professional, friendly.

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!

Just went in because our engine light was out and we wanted to check it. People were very nice,…read moreespecially Coketta and Stephen! Highly recommend.

Josiah was great to work with. Our only complaint was Brush and Sterling branches need to…read morecommunicate better. Will buy my next car from Josiah !!

This company was Super fast, efficient and the price very reasonable. I would definitely use them…read moreagain in the future. They actually seem to care about their customers and that is a big plus,

Tony he so good. He help me enything. When i need i'll be come back. He so becareful for my car.read more