Shotty repair work. Used car muffler on a diesel truck, unauthorized repairs, completed work before getting authorization or giving me an estimate. Save yourself the hassle and take it to real mechanic. Their labor hourly rate is more than a real mechanic with a real shop. They don't know vehicles either. I had to tell them how to diagnose the vehicle, and I'm not a mechanic! They have a car lift and a welder, otherwise I would've done the repairs myself. They are charging twice as much for parts. I could've ordered the parts from the auto parts store for half the price!!!! And that's at full retail!!! I fully intend to file a complaint with the AG concerning the unauthorized repairs. read more

Jason at Hilltop has been wonderful to work with! He has gone above and beyond to accommodate my needs (even on his day off) when I was having some serious pickup problems. The customer service has been outstanding from the first call I made to the receptionist, the diagnostics, and repair. Jason was very generous with his time, and is very knowledgable. They have worked well with warranty information. Most importantly, I never felt like my lack of mechanical knowledge was taken advantage of. Jason very clearly explained the problems and the steps he would take to remedy it. Overall, I have never had a more pleasant and stress-free experience with a shop. I would recommend Hilltop, and Jason to anyone! read more

I called Toyota Roadside assistance and Hilltop Garage and Towing took the contract. They said they would be "77 minutes," but 3 hours later the truck had not shown up. Toyota reached out and the towing company said they would be another 30 minutes. After 4 hours I canceled and went a different route. read more

Driving from British Columbia on our way back home to New York, when our tire blows out on Highway 76, just South of Sterling Colorado. We called a couple of places, but they could not help. Everything from "try this guy," to "we can do it in the morning." It was 8pm, and we were on a highway, with our 10-tear- old daughter. It was getting dark. Morning was not an option. I said to my husband, "Let's try Hilltop Garage." My husband called, and they said they could be out there ASAP...and they were. The first thing the tow truck driver said, to me was " You and your daughter get in the truck, it is not safe being on the highway. If you are in the Sterling area, and need service, I highly recommend to get in touch with these guys.They were honest, kind, and charged a very reasonable price. read more

Best mechanics and service I've ever had in my life!! Rick the owner was extremely professional, honest, and had some hilarious jokes too, which actually kinda helps when you and your car is in duress. While they need to make a living and keep the lights on, u could just tell he wasn't out for the money, and truly wanted to help me out. Jason the lead mechanic literally stopped his other project to help Rick out on the job and get me out and back on the road asap. They didn't mention it, but I know they worked thru their lunch break, just out of the goodness of their hearts. Also, They service all the police cars, etc in the area and that alone speaks volumes. If cops trust them, well, so do I and I certainly was not disappointed in the least. From tire blowouts to towing to battery and alternator issues I had it all and they fixed it all no problem. Lastly, Cindy was so great. She helped a ton at organizing and delegating my problems and it was so awesome that she thought outside the box and was able to help me as a person instead just treating me like another number. Super refreshing to know customer service is not dead, because it is alive and well at the hilltop garage. Thank you again Rick, Cindy, and Jason. You were all god sends in your own right. I may have moved to Denver or fort Collins but I'm still going to bring my vehicle here for as long as I live in Colorado. Super fair pricing, I'm positive they beat any quote around. Give them a call, they're willing to do above and beyond the call of duty, and that earns my biz anytime! Aloha and Many Mahalos! Chad Carlson read more

I cannot say enough good things about my experience here yesterday morning. I was traveling from Colorado to Minnesota, when in I-76 my throttle control on my engine went out. I was literally left in the middle of nowhere and could only get the car to go 30mph. I quickly pulled up Google and found Rock's Hilltop Garage. I was a bit skeptical however, I didn't have much for other options. There was no way I was bringing it to a Ford Dealership. Upon entering the shop I was kindly treated by Cindy with a kind and attentive personality. After hearing my situation, Rick promptly brought my car in and pulled the engine codes. He confined my worst case scenario, I needed a new throttle body and there wasn't one available that day anywhere in Sterling. Lucky for me, Hilltop Garage also has a salvage yard. He quickly pulled a throttle body from an older Dodge Caliber which was a match for mine. From the time I got there, it was just under 2 hours until I was back on the road. After installing the part and giving it a test drive, Rick also showed me my faulty part and exactly what was causing the issue. I wish more shops like this existed. Rick and his team have no idea how greatful I am and have earned a customer for life. They are worth your time and have very reasonable shop rates. read more

My husband and his friends were in a bad accident with their horse trailer on their way to the mountains. All were okay, but the garage did a great job helping us through this. They lent my husband a vehicle, gave me the number for the people who cared for the horses who were injured, basically correlated all the information I needed, as I was in PA, and he was very shaken after the accident. They got the trailer fixed up enough to bring the horses home. They are caring people who run the business the way it should be run! We are thankful! read more