I am extremely disappointed with my experience at A & R Automotive Services in Brush, Colorado…read more In February I brought my vehicle in because it had a torque converter shudder and rough idle. According to the invoice the technician suspected the torque converter might be damaged but recommended performing a transmission fluid flush with additive and then reevaluating the vehicle. When I scheduled the transmission service I spoke with a younger employee who told me there was a "50/50 chance" that the flush could help the problem. I understood there was no guarantee but based on that information I chose to proceed with the service. When I returned to pick up my vehicle after the transmission flush I was immediately met by an older employee who appeared angry before I even had the opportunity to ask about the car. He started raising his voice and repeatedly telling me that he already knew the transmission flush was not going to work and that the vehicle was not fixed. This happened before I had even asked a single question about the repair. Naturally I asked why the service had been performed if they supposedly already knew it would not help. The older employee became increasingly confrontational and repeatedly claimed that he had told my spouse and another person months earlier that the transmission was beyond repair and that the flush would not solve the issue. The problem is that this directly contradicted what I had been told when scheduling the service. The younger employee who originally spoke with me was present and stated that the older employee had "misspoke" and that the service had in fact been presented as a 50/50 chance. Instead of receiving a clear explanation I found myself caught in an argument between employees who could not agree on what had been communicated to the customer. The older employee continued to act aggressively repeatedly shoving paperwork toward me and demanding that I read it while talking over me. When I pointed out inconsistencies in what he was saying he became defensive rather than addressing my concerns. Meanwhile the younger employee continued repeating that the older employee had "misspoke" without providing any meaningful explanation. What upset me most was not that the repair failed. I understood from the beginning that it might not work. What upset me was the aggressive, confrontational, and unprofessional treatment I received when I asked reasonable questions. I left feeling talked down to, dismissed, and pressured rather than treated with respect. Customers deserve consistent information, honest communication, and professional treatment. Unfortunately, that was not my experience here.

Excellent staff, Great work. They have done my automotive work for several years, on several…read moredifferent cars and trucks. Fair and honest with excellent machicanics.

Top hand was very professional and did amazing work fast and convenient. They worked very well with…read moremy budget and communicated every step of the way.

I had a tire blowout on my trailer while traveling near Ft. Morgan and after stopping at Top Hand…read moreTrailers, I was met by the wonderful owner, Kelsi, who provided outstanding customer service in getting me back on the road with a new wheel and tire. I highly recommend Top Hand Trailer for any support or if you are in the market for a utility trailer, the staff is highly knowledgeable and willing to help you with anything you need.

I recently had a trailer that needed new flooring and axle dust cap among among a few other things…read more Temco gave me a great quote for the work and when I arrived to pick it up, I found the workmanship excellent as well as some additional details were done that I had not expected. It was an outstanding experience for a very reasonable price. Based on my experience, I highly recommend them would not hesitate to recommend or use them again!

I travel in a 1977 Dodge Travco. She's my beautiful beast and can be a huge pain to work on. Had…read moreoverheating and low oil pressure problems. Jose stayed late on a Saturday to help me through my minor emergency and got me back on the road the same day. He was competent and kind. If you read this, Jose, muchas gracias!

Very nice employees :) they know what they are doing and are kind. Convenient location - I travel…read moreto Nebraska frequently

Mark is extremely knowledgeable and helpful with anything automotive. He has helped us out with a…read morecouple vehicles and has been very helpful service has always been great, and they are always willing to help.

Great Family environment, skilled operations for a quality products. All that is needed on siteread more

Truck was driving down Eleanor ave X Norwood ave in Sacramento ca honking the horn to disturb/scare…read morethe residents out and about. The driver thought it was funny however the older residents didn't find it funny one bit.

We were on a road trip to Nebraska. An hour and half in we picked up a screw in the tire. Swapped…read morethe tire with the spare. 5:30AM in the morning and they told us to bring the car by and they would get us back on the road! Crazy! Got there at 6 and we were back on the road by 6:25. Friendly guy and my family was extremely grateful! Wish there were more mechanics like this guy!

Had Brad replace my kitchen faucet and removed the old one very happy with his service.read more

Excellent workmanship and customer service, hard to find great repair shops like this one.read more

I have never been more appalled by people running a business. Then again, Fort Morgan is full of…read moresnot-nosed brats who work and are just snotty to those "less-than". First of all, you aren't better than me. Second, don't treat me rudely just because it inconvenienced you to fix my vehicle. I don't care about your pathetic problems and I didn't ask you to be rude to me. Also, don't say one thing and do another. Now, let's start with my reason for this review. -Customer Service What customer service? They were rude the moment I walked in the door and don't get me started on how crappy the owner was to me. The lady working there was even worse. She had an attitude problem just like the men that worked there. I didn't have $7.50 to pay them so they went ahead and did it anyway then they had the nerve to tell me I still owed them even though they said don't worry about it. Their words. So what does the owner do? "Just get out of here!!!" just as rude as possible. -Fixing the Car Oh, they got it fixed alright. After that they tried to break it by forcing the speedometer to a thousand miles an hour. I don't give a crap who you think you are, you respect another person's car or how about I do that same thing to yours? Only thing is, I hope I wreck it. Force you to get a new vehicle. See how that works for you. -Payment I'm sorry but you've already accepted the fact that I didn't have the $7.50 and you went ahead and fixed my vehicle, I shouldn't have to worry about the measly $7.50 I owe. Maybe instead of telling people one thing and doing another, try keeping your word. It's what people should live by and if you can't do that, then you deserve to be shut down. All these problems and this place belongs to NAPA believe it or not. NAPA, if I were you, I'd find someone else to run this business or your going to lose customers very fast. All in all I will not recommend this place until they get their attitudes adjusted so if anyone breaks down here in Fort Morgan, good luck because you're going to need it. They don't care about anyone or their property and I think its high time someone shows them just what respect is. I will never come here again until I'm treated better than just a measly peon that got in their way. It's not my fault the car broke down. I deserve better from people who are mechanics. As for anyone else, become a mechanic yourself so something like this doesn't happen to you. That's my recommendation.