I never got my my mail so obviously I didn't turn out very well. I must have been back there for it seemed like a half hour is definitely 20 minutes so I was wondering what took so long and they never solve the problem. read more

4 stars because this place has no blue boxes to drop mail into when they are closed. People with day jobs need a place to drop off mail.

I mean, it's fine, lol. It's a post office, lol. It's a bit awkwardly located off a busy street, though the street that it's actually on is not busy at all (weird). It's a long narrow building, and long narrow parking lot. It's usually not very crowded; it happens to be where my mail comes from though it's not the closet office to me; I guess the one closer to me doesn't deliver mail. Anyway, we've never had any issues here and the staff have been pleasant. read more

This post office location has always been great. The people are nice and the service is good. Not sure why people are disgruntled. I live in west seattle and the Westwood Village post office has lost my mail several times! When mail from the Tukwila office it gets there early! I use them all the time! read more

Going to the post office is just about as fun as going to the DMV. I literally put off going for like four days, but finally... FINALLY, told myself it was time. This office is super close to my house so it was a breeze getting there and parking was sufficient. Admittedly, this office is pretty dirty/unorganized... But I was in there at the end of the day on a Friday, so I'm trying to cut them some slack. I didn't have an envelope OR a stamp to send off my mail, but I was able to buy one of each here for about a dollar. I'm gonna go with saying that's a decent price, because I mean... It's a dollar! Staff wasn't super interactive with me, but they were in good spirits with each other which made them in a good mood in general... Which is rare in businesses such as this. I don't send off mail often, but when I do, I'm glad to know that I've got a decent experience waiting for me at the local post office! read more

Terrible customer service Avoid using the post office and just ship with UPS or FedEx to avoid the government controlling just another one of our services read more

They were all so friendly and very efficient. I was 6th in line but they managed to get to me within 10 minutes (which is pretty fast for a post office). The location is on the corner but it's slightly hidden. There's also a huge parking lot! read more

US Post Office - Mailboxes - Post Offices Near Me - Seatac, Washington

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Horrible customer service from both the clerks and Management. Management refused to answer my questions and I was asked to leave without an answer after I persisted to get an answer. If I didn't leave, they threatened to call 911. Don't purchase a mail box from this location if you have an option. Mail gets sent back and many mails not belonging to you appear in your box. makes you wonder how many of your mail is ending up in someone elses mail box. read more

By the looks of the outside of this post office, my first instinct was to say this place looks like it is in bad need of a major overhaul. The paint is horrendous and the general structure looks like it's failing several building codes. The inside is moderately decent and the parking lot is moderately inviting. It was actually pretty busy when I went and I had to circle the small parking lot twice to find a space as people were leaving. I will say this is one of my least favorite post offices. read more

I netflix and I'm addicted. To truly be an addict one must know all about their local post offices - hours, pick-ups, etc... I have only nice things to say about the Riverton Heights station. They are on the northern edge of the SeaTac airport so mail that needs to fly does so without delay. The last pick-up of the day is at 7:30pm (often if I put mail in the box around 7:00 it makes it to the local recipient the next day). Plus the fully staffed lobby is open every day until midnight - great! Considering that staff at USPS are known for going "postal" the staff here seem generally happy and focused on customer service. They also have one of those cool do-it-yourself package mailing which I enjoy quite a bit! The only negatives about this office include - parking lot is way too small and sucks, branch isn't AC'd in the summer = HOT, even when fully staffed the staff really can't keep up with the volume of visitors - no matter how hard they try! read more

US Post Office - USPS - Post Offices Near Me - Seatac, Washington

These people here have better customer service compared to the one in burien. The Asian man working there around the afternoons is really nice read more

This place is JOKE! Have to some of the worst management I've ever experienced in my 31 years of life. So I got into an altercation/debate with one of their driver who parked in my parking spot for nearly 20 mins. So I parked in front of him since I had no where to park and I was going to be in and out. I let me dogs out because I just got back from the gym. And obviously wasn't going to wait 20-30 mins for a guy to move out of my parking spot to let my dogs out to use the restroom. So I let my dogs out and still the driver doesn't show. So I would have waited near 30 mins to let my dogs out if I were to wait for him to come back to his car and move out of MY PARKING SPOT. he then gets mad and I tell him that it is my car blocking him because I had to let my dogs out. He then proceeded to threaten me and say "we'll will see who deliver you mail" for 3-4 weeks nobody in my apartment got their mail and so I went up there to the location and when I get there I speak to cashier explaining the situation. Lucky he mentioned he's supervisor Donna was in. So I waited for her. I then explain the situation with to her and she says that it's because I made a "racial slur" against the driver keep in mind I am a minority & have dealt with racism my whole life in one way or another. And ask for evidence & she claims that her manager was on the phone with the driver and that he heard it all. I then ask for the manager because at this point she's getting hostile and I wanted to deescalate myself out that situation. HER DONNA AND NOT TO BE RUDE HAS A CROSS EYE. well she gets her manager and his name he said is SINGH and I begin to explain the situation and that the reason was for racial slurs. I then tell him what evidence he had against me saying that he then claims he was on the phone with the driver and that's just hear say. Then changed the subject and says it's because I cursed at his driver. I said the only reason I cursed is because your driver Threaten to not deliver my mail. Plus last time I check I didn't know it was illegal to curse in America? Singh was his names so accused me of being a racist but when I brought that up he changed it to "me cursing" was the reason the didn't delive. So I filed a complaint agains t them and guess what? Next day my mail is getting delivered. HAHAHHAA SINGH & DONNA are the worst managers in the world. Funny that even when the manager took over the situation she still begin yelling even behind him and was asked to go to the back. Thank God justice was served. If anyone knows of a lawsuit if possible contact me plz! Always record situations like these because ppl will say one thing and change it up right in your face. Would have gave negative 5 but unfortunately have to give a 1. Even the cashier lied on me. Crazy. read more

The post office in Seatac, is one of the best post offices in the state of Washington. They have good costumer service and it is a very convenient place. read more

I have to say I love that they not only stay open for Tax Day, they have a friendly worker out there taking your tax packages up through midnight. That alone is worth 5 stars! VIVA LA PROCRASTINATION! read more

I don't live in the area but I had to contact this post office to find out information on an order that was marked as delivered from this post office but the customer said the order wasn't delivered. I spoke with a Dale and he was very helpful. He checked the GPS coordinates let us know that the order was in fact delivered to the correct address but may have been delivered to the wrong parcel locker (apartment complex). He was very helpful and extremely kind on the phone. I have to deal with many different USPS locations and so far Dale was my favorite! Great customer service! read more

Last one in the U.S. of it's kind. The 24 hour Kind that is. :) a great 24 post office we here in Seattle were so lucky to have for so long. However, it's going to regular hours in March I hear :( Too bad.. Really enjoyed having late night access to my postal drops and when I needed a clerk to handle postage at the wee hours (my hours) read more

US Post Office - Post Offices Near Me - Seatac, Washington

I wish I could give this place no stars. The worst! "Opens" at 8:30am........that is a lie. Please avoid this post office. We had to leave... Because still not opened 15 minutes later. read more

Please hire some friendly employees that enjoy what they do or at least not act like they hate their job. Every time I stop by here which is only a few times a year I come out feeling like I am in a different country. The employees are always cold when answering any questions, never seen one smile or even smirk for that matter. Management please take note; this is why people are going to the digital and electronic world. Customer service and people interaction is what will make or break business like this. read more

They're back at it again with not delivering packages as they hand scan them. If you don't pay extra or your packages don't have any insurance, well expect to have sub-par service. Private shipping companies will always have better service. I also don't know why they don't have more people up at the front - I don't want old ladies behind me huffin' and puffin' because I'm there for something that takes time and there's only one person; it's not my fault, it's USPS for not having more people. read more

we need negtive star! There is so much wrong with this place, I still recieve mail from the last tenants from 5 years ago, theres big gaping holes in the parking lot, the service is really bad, not enough employees, one of the employees litterally took 5 minutes to count $4 worth of change with mostly quarters and answering stupid questions from the guy behind me, I was there first, take care of me first! because I dont have time to be there all day, always a line going out the door from 2 to closing, and the neighbor had to return a stack of checks that were in her mailbox read more

Worst post office ever. I'm standing here and there is a line out the door and one person working the counter. But I can hear other employees in the back yelling. The guy in charge never has answers to your questions or anyone's questions. Remember, your taxes pay these people salaries and they are not even a little helpful read more

For some reason when I called them to report an outgoing box that hasn't worked...they told me the carrier can't access the lobby.That is weird, as I get my mail daily. For the last month,numerous work orders have been submitted to get a new box and nothing happened. read more

This is the worst post office by far, and that's not a high bar to compete against! The only thing ruder then the staff is the customers who seem to all be having the worst day of their lives every time I'm there. The cacophony of smells makes me want to hurl and despite having the longest wait times locally, they keep loosing what few angry workers they have. Stay away unless your feeling like your day is going too well, and need to take it down a few pegs read more

Well I did not get a package it said I did by the post office. I waited a couple of days to see if one of the neighbors got it by mistake. I went in and explained that I never got the package but had been getting all the other ones. The lady behind the counter was very nice and looked it up; it got sent to a wrong address about 4 blocks over as there was a new driver. My regular and backup were both out that day the Post Office manager told me. He personally went over to the location and said he would knock on doors to try and get the package back. By the end of that day I had my package in my mail box. Going above and beyond the call of duty; thanks. read more

I would give a " ZERO" if I could. I have been dealing with mail that i do not receive, or when i do receive mail it's not my mail. It's everyone's mail in my office building except mines. Occasionally my mail is in there with all the other tenants in the building. I assume that when you sort out mail you look at two things. One is the address including the SUITE number, and then you look at who it's addressed to. Like i said, it's an assumption, but whatever the proper technique is, it's just not working. I have been dealing with this for over the past 3 years, going on 4 years since I have been in this business park. The last straw was the fact that it took a month before i received a check i was waiting for. It came from Enumclaw and it took a whole month. You can walk that check over from Enumclaw faster that a month. Again another check i was waiting for, took over a week. I have contacted this post office numerous times and the issue never gets resolved. I was even given a Consumer Affairs number, and they are worst than the post office that is screwing everything up. They make you hold for almost an hour and then RUSH you off the phone and don't really want to help you. They tell you to go and contact the post office manager or Post Office Post Master. I have been more than patient, but I figure I would share my FRUSTRATION. I'm sure there are others who have been suffering from the POST OFFICES Incompetence, and lack of proper customer service. read more

Not my favorite Post Office that is for sure. Went to drop off something for a friend of mine and wow it was crowded for being three weeks after Christmas, this should be one of the most dead days at the post office, this is surely not like the PO near my house that's for sure. Maybe because I get that home feeling at my nearby place but they seemed quite rude! read more

HORRIBLE! We just moved to our new house and this post office is probably the worst customer service experience I have ever dealt with. Our mail, is constantly dropped in the wrong box. Packages are always put in a lock box down the block, and we have to call to have it redelivered. Oh did I mention, they NEVER answer the phone! We just had another package delivered wrongly, and I have called "15" times, twice someone picked up the phone and hung up. It would be nice if we could switch, or get someone that cares about their job to help us. read more

Came to the location because it's posted that they open at 8:30am. It's 8:38am. We can hear people working. Music is on and line grows 10 deep. No response to the bell at the pick up window. If the hours have changed, they should update their media. Unacceptable for the USPS. read more

if i could only rate a negative number! this place is a joke! i receive other peoples mail, when i take it up to the post office all i get is sorry maybe it was stuck to your mail... wth no! i have not been getting my own mail maybe because im getting other peoples mail all of them important.... some shut off notices peoples tax info peoples packages peoples insurance checks and then some.... while im getting everyones elses shit they probably getting my mail! people are rude both in office and delivery guy... just horrible! im going to keep make reports until something is done! its not right that i have peoples mail, they are lucky i take it back to the post office, some people would of already had a field day with other peoples identity! riverton post office seatac wa! read more

Only because I have to put 1 star I did. Otherwise I wouldn't put any stars. Out of this whole post office there is only 1 person who does their job. Our Postal Lady. When she's on vacation the whole system falls apart. I have just had 5 packages returned to sender since they can't find my address and 1 lost package. This year. Last year I had THREE packages NEVER make it to my house and the post office said it was the fault of the senders. They informed me then that senders should have tracking numbers on their packages (two did, one was from a government agency that needed my signature on paperwork) and that if any letters are sent to me that they should have signature. I asked if I'm supposed to call a government agency and tell them to put on special things for just me? Post office personnel just started at me blankly. So, let's count, shall we. TWO years EIGHT packages and letters and it's either my fault or the fault of other people, businesses and the US Gov. I KNOW where the problem lies. Except for 1 person, the rest of Riverton Heights Post Office need to be fired and others who can read need to be hired. IMMEDIATELY! read more

This post office is the absolute worst place. You can spend 30+ minutes in line to pick up a package at their pick up window. That's not even waiting in the terrible line to send a package. Avoid this place unless you have an infinite amount of time and all the patience in the world. Currently there are 15 people in line and 1 attendant. The line stretches out the door. read more

A packaged delivered through Amazon was supposed to be sent to my office after failure to send initially occurred... I went to the post office three times, calling three times and talking to three different managers I still never received my package nor the promised phone call back from the Post Office Managers I spoke to. An absolute disappointment of human beings that they would lie to me three different times. Package gone, money gone. No excuse what so ever. Unbelievable...Classes in customer service should be conducted, without a doubt. read more

I have had the misfortune of this particular post office being responsible for my mail delivery for the past two years. In that time, I have had AT LEAST 5 packages/letters never make it to me. 6 months after I moved in, they stopped my mail for some unknown reason and made me fill out paperwork to start it up again. Then, they just added someone's name to the "name tag" on my mailbox, and began to deliver mail in their name. (No matter how many times I informed them that no one was at this address by that name) Now, the amount of mail I received that wasn't mine easily approached 30 or 35 pieces of regular mail, and I received 3 packages that were not mine. These were mistakenly put in my box, not addressed incorrectly. The last package I received that was mine, arrived a day later than the tracking number said it did, and I know this was because they put it in the wrong box, then I had to wait for that person to bring it to their attention, then they leave me the key to the boxes they put packages in. I have lived in many parts of the country, and have never been bothered enough by the service of the post office, or DMV, etc. to actually complain, because most of it is not their fault, and they aren't incompetent, just slow. THIS POST OFFICE IS INCOMPETENT. I still would not have left a review, but I am moving next week and have a lot of things going on, and important mail has not reached me that I need, and when speaking to a relative yesterday, she commented that she got my niece's wedding invitation back that they sent to me - THEY STOPPED MY MAIL AGAIN FOR SOME REASON!!!! I called them, they said that it was stopped, but, they have no record of anyone requesting it be stopped, so THEY DON'T KNOW WHY THEY STOPPED IT AGAIN!!!!!!! read more

Idiotic. Last November, a Vandal broke into our Cluster box... 7 month later it is still broken and the Post Office will not do anything about it. We ask and they say it is our responsibility, but there are 13 boxes and they will not give out who had a slot, so there is noting that can be done unless one neighbor decides to pay $3000.00 to get a new one. But they the Post office states that we have to purchase the Cluster box through them at a higher cost. I give them a Negative 50 for giving a F about their customers and having no way for 13 people to get back to normal. read more

Riverton Post Office is the worst. I have missing mail that I don't ever get, that I know was sent. Some of it is very important and I can't get the sender to just email it, so I don't go through this. This time it's been a whole week and I haven't gotten any mail not even sales papers. I really hate Riverton Post Office. I don't give them any Stars!!!! read more

If you have a choice, NEVER USE THIS POST OFFICE. They outsource delivery to people who are too lazy to deliver and then LIE about failing to deliver. I paid extra to have a package delivered on a Monday. I got an email at about 4:44 pm telling me that the carrier was unable to locater my mailbox or front door (unclear), which is a blatant lie since my mail box and my front door are less than ten feet from a common publlic driveway. I tried calling to find out where my package was and why it wasn't delivered and the d!ckhead employed Dale flat out LIED TO ME on the phone. I spoke to a supervisor and he lied to me also. They hire lazy people who refuse to do the work and then they get mad when the public gets mad. I filed a complaint at the USPS website WHILE I WAS STILL ON THE PHONE AND GOT A RESPONSE FROM THE POSTAL INSPECTOR AGREEING THAT MY COMPLAINT WARRANTED AN INVESTIGATION... WHILE I WAS STILL ON THE PHONE BEING LIED TO. These people deserve to be shut down. read more

WORST EVER!!! I've lived in SeaTac for 15+ years.. I constantly get others mail, I've put my mail on hold for vacations and it's still delivered .. EVEN when I've called to confirm hold (and got eail conformation) I've literally had to lock my gates and remove my mail box, this last vacation they said it was on hold.. but removed it mid week and lost all of my mail, I work for dshs and they've lost all of my clients information. ebay packages, personal info .. and we wonder why we have mail fraud.. total SUCK.. The one great postal deliverer we had I wrote in to the Post Master General thanking him and they switched his route to a better location.. GAWD REALLY? This whole place needs a total revamping and new management. read more

I ordered an item from Amazon over two weeks ago but it never arrived. I tried to find it through the services provided online for USPS but nothing came of it so I called my local post office. I spoke to the supervisor about a lost package and he claimed that it was never physically scanned and that it probably never left the Amazon facility. He told me to contact Amazon and then put me on hold mid conversation. So I contacted Amazon and they said that the package made it to this particular post office but "got lost in transit." I had no choice to but to get a refund even though I had purchased that item for $60, so now I have to purchase the same item for over a $100 from a different seller! So much time wasted trying to retrieve this package, I could have made back the $50 I saved. And the one time I am able to save a great deal of money, this post office f*cks it up. I really wish Amazon has stuck with UPS. No matter how bad the service is, gov funded organizations will always stay in business. Thank god for the free market. At least we have other options. read more