Amazon lists this location as an Amazon pick up location. So I had a package shipped here from…read moreAmazon that was paid for including shipping. This store said I owed them 5.00 for having it shipped there. I will never step foot in this location again. And I will make a complaint to Amazon. Obviously, the person replying to my complaint cannot read and understand what they read, Nowhere in my complaint do I state I Had a return. I Had a package delivered to this store that was prepaid including shipping, and the UPS Store charged me 5.00 for picking up that package. I have made a complaint with Amazon and recommended they delist this location as an Amazon pick up point.

Getting Cards- I am a local photographer and wanted to start offering greeting cards from photos…read morethat I have taken over the years, UPS, specifically Henry, the printing guy, executed my vision within my price point! Thank you for your local service!

Mike R. at the Front Desk has always been very helpful and kind with me and my family. Very much…read morerespect the professionalism and hard work.

rude kid at the counter. Wouldnt help me pack unbreakable items, wouldn't charge the box and tape…read moreto the account. Just unhelpful. Find another shipping place. The UPS store near city market bend over backward with helpful service.

The staff here is so friendly you'll just want to hang out and chat. They are always willing to…read morehelp your packages and printing jobs wherever they have to go. When or if something goes wrong, they won't leave you hanging out just shrug and act like it doesn't matter. I try to take all my mailing projects and print projects here first. If they say it can't be done, then I just forget about it! LOL Their prices are fair and they'll give you good quality work. Just being around people who care about what they do and understand the value of prioritizing customer service mates all the difference to me. I truly appreciate their work ethics and dedication to the community they've chosen to serve! Bravo and thank you for your customer service!!!

We receive our mail here rather than post office. Always great service and friendly staff.read more

The UPS store at lamp and lantern Center is outstanding. And the employees that work there are…read morealways friendly and helpful. I also love the fact that they're open on Sundays. Great store great people. I actually go an extra 2 miles to use this UPS store..

I called and asked if I can send a package for pick up, was told yes…read more When I got to store, they tried to charge me $37.50 to collect my package , they did not disclose this on the phone call. Instead of being helpful , they pushed their point that if an employee failed to tell me the additional cost , I should have gone to web site. Manager is awful , and led to me NOT sending out packages as planned, and now I'm leaving with out my delivery because of an undisclosed , outrageous , fee , for a car floormat that cost $68 The manner in which the manager addressed the issue was first to make me wait 25 minutes before coming out of his office. I watched another customer come in , and witnessed the employee fail to inform customer of high charges for delivery to store, I told the customer who was surprised as well. It's an absolute shame that a manager, who obviously has failed at his job of training and overseeing , has ruined my day , and vacation plan by not coming to a mutual agreement. He offered a $7 discount to pay $30 His reluctance to be assistive , was insulting, and ultimately he looked like he was enjoying the distress situation he put me in. I WILL NEVER AGAIN DO BUSINESS WITH THIS UPS STORE LOCATION IN STEAMBOAT. Manager , about as bright and helpful as a rock. If he is an owner he should loose revenue if he is manager , he should be fired. He has no hair. I do not t know his name.

Needed to get something printed and wanted it ready when I arrived in town. Laura made it super…read moreeasy and she was super friendly! The print job looked amazing and the colors turned out perfect. A bit more expensive then I would have thought but assumed that was because we were in a small town.

Since these new owners took over this store it has improved greatly…read more So glad last owner is gone. We now have friendly our fast freindly service Back. Resident in Estes since 1989- glad this store is under this ownership; had to drive to Longmont while last owners were there. Went from negative 100 stars to 5 stars. So greatful!

I discovered Northwest Pack and Ship last week when sending a package from Craig to my sister in…read moreWashington. I hadn't used a shipping service in a while, and needed a lot of help. Business owner Angela and her helper were wonderful as they helped me through the process with skill and kindness. They made it a fun, pleasant experience, and I highly recommend their service to one and all!

From the owner: Northwest Pack and Ship is your premier shipping and mailing service, providing reliable and…read moreconvenient solutions for all your shipping needs. As an authorized shipping outlet for UPS, FedEx, and the USPS, we handle a wide range of packages with ease. Additionally, we offer Amazon drop-off services, catering to the needs of online shoppers. Trust Northwest Pack and Ship for all your shipping and mailing requirements and requests, ensuring a seamless and efficient experience.

Friendly staff, very helpful and helped me get done what I needed. Lobby hours are good.read more

Love this post office. Everyone is friendly and the service is usually quick!! Usually in and out…read morewithin 5 to 10 mins compared to some bigger post offices that are longer

The staff is so very helpful, Sue is the best and the Postmaster help the line for which there were…read morethree people in line and he helped two in less then a minute... This place Rocks!!! Cindy A

I couldn't get a package out of my box because the key wasn't working. The postmaster came right…read moreover to help us. Courtney was very pleasant on the phone. Sue is a pleasure to deal with. Nice to have postal workers who truly care!!!