The UPS store at lamp and lantern Center is outstanding. And the employees that work there are always friendly and helpful. I also love the fact that they're open on Sundays. Great store great people. I actually go an extra 2 miles to use this UPS store.. read more

I called and asked if I can send a package for pick up, was told yes. When I got to store, they tried to charge me $37.50 to collect my package , they did not disclose this on the phone call. Instead of being helpful , they pushed their point that if an employee failed to tell me the additional cost , I should have gone to web site. Manager is awful , and led to me NOT sending out packages as planned, and now I'm leaving with out my delivery because of an undisclosed , outrageous , fee , for a car floormat that cost $68 The manner in which the manager addressed the issue was first to make me wait 25 minutes before coming out of his office. I watched another customer come in , and witnessed the employee fail to inform customer of high charges for delivery to store, I told the customer who was surprised as well. It's an absolute shame that a manager, who obviously has failed at his job of training and overseeing , has ruined my day , and vacation plan by not coming to a mutual agreement. He offered a $7 discount to pay $30 His reluctance to be assistive , was insulting, and ultimately he looked like he was enjoying the distress situation he put me in. I WILL NEVER AGAIN DO BUSINESS WITH THIS UPS STORE LOCATION IN STEAMBOAT. Manager , about as bright and helpful as a rock. If he is an owner he should loose revenue if he is manager , he should be fired. He has no hair. I do not t know his name. read more

Walked into the store and was "greeted" with a what's up BRO comment. I was hoping to get something notarized, there were 3 workers in the store and I was the only customer. They refused to notarize since it is by appointment only, but the store was empty and they said make an appointment for later. One of the workers was the notary, so pretty pointless to make me come back and they are obviously trying to flex. I asked again since I was the only customer and it was obviously possible for them to quickly handle this, they refused and gave me more attitude. I left and got a sarcastic yell on the way out, something to the tune of "we love you bro". Unprofessional from the entrance to leaving. read more

Cannot print from MS Excel. Spent $12 and nothing to show for the expense. Only Google Sheets available. Staff could not print the document either. What a waste! read more

I went to the UPS store in Steamboat Springs Colorado to print out a return label. It took me 3 minutes utes to search for my Gmail password in order to pull up the return label on their computer. In the meantime it the computer timed out at 3 minutes, and charged me $3.00 for nothing being printed. They basically told us, 'Oh well". We left the store and when we git home there was a $20.00 charge from the UPS Store, for again nothing we purchased. I called the store and we were told that UPS puts a $20.00 hold on the card "to make sure we have enough money to cover it" and that it will take as long as it takes for them to release the hold on our funds! They were rude and unhelpful. I called UPS store corporate to make a complaint and they also reiterated that their policy is to place a $20.00 hold on a customer's account for 5-7 business days despite not even printing one page of a thing. I have been going to that store for my printing and shipping needs for the past 5 years and only within the past few months has their service gone downhill. It appears to be a corporate wide change and the rudeness of store employees and corporate customer service was unbelievably substandard.. I will no longer use the UPS store in Stea.boat or any other location. They have lost a good customer. read more

The UPS store has been our go to for mail and shipping for many years now. The staff is friendly and always helps us out. Highly recommend.

Notary service was great and very fast. The employee was very polite. Value was reasonable. read more

I don't use this UPS Store often, but when I do, it's quick and professional. The work is done well and the staff ensures my questions have been answered before I leave. Even better, when I leave things to them to pack, they do a great job and give me several options, always directing me to the least expensive but best one. I called the other day to check on additional services I need and they say they can provide. I am looking forward to getting two more chores off my list. read more

I loved using the UPS store They always help me get my packages mailed for the best rate. I've also, used them to make copies for me and send attached documents through email when I was applying for a new job. read more

This store helped me ship 7 pieces of luggage (5 ski duffles and 2 double ski bags) from my home in Illinois to our condo in Steamboat, and back again. They sent all the shipping labels and zip ties to me with clear instructions. They handled the door-to-door pick-up and delivery on both ends of the trip. Everything arrived at our destination in 2 days. It made ski travel with 6 people and gear so much easier and was stress-free! Will definitely do this again! read more

I have used my local UPS store often, and when I was in need of an emergency notary service in two different towns while traveling they were there to help. They allowed me to make an appointment to be sure their notary was on site, and then I was able to directly ship the notarized documents to the receiver. read more

Very poor customer service. Staff was not at all friendly. When I asked if they had some tape (that I needed to seal a box I was shipping through them) the guy behind the counter told that he can sell me a roll. He wasn't even nice or polite about it. His tone and overall demeanor was generally unpleasant and gruff. read more

Disappointing. Went in for what was supposed to be 2$ to print off a resume, turned into a $19 holding fee plus $2 for my two pieces of paper? What in the world is a fee nearly 20 times the cost to print? They said the bank "should" return as soon as possible... what does that even mean? I've never experienced this at any printing store... Save yourself the annoyance and hassle and go to a USPS store or the library. read more

I was in and out (car door to car door) in under 2 min. Walk in, scan barcode, locker door opens up, grab package walk out. I can imagine how it could be better! AO read more

This UPS Store has the best service. Everyone there is helpful and polite. Being a second home owner in Steamboat makes this UPS Store a must and they always come through. read more

Printed 100 holiday letters for us, which were good quality. Went back a few days later to print a legal document, have it notarized and scanned. Easy process, felt comfortable during COVID, employees wearing their masks. read more

Outstanding service! Every detail attend to so that you feel sane in knowledge that parcel will arrive safely read more

Wonderful service! I have had a PO Box at the UPS store for the last year and could not be more pleased with their service. The entire staff is helpful and friendly, my packages are always waiting for me when I come to pick them, and in general, this is one of the services in Steamboat that is a no brainer. read more

I regularly visit this UPS store. They are always helpful and polite. The staff is great! Everything I have ever shipped from this store gets to its destination. Grateful for this UPS store. read more

These guys are great. We've had a box there for three years as we winter in Steamboat. They are always wonderful about storing packages we ship in advance and making sure our purchases get to me while I'm there. This year we had to leave early and they worked with us to make sure our stuff was shipped back and that our packages in route to steamboat were re-routed back East. I would highly recommend using them! read more

The guys at central park area store in steamboat were nice and helped ship my expensive engine parts in a safe manner. I will go back to ship other items. read more

Well I have resided excellent service for what I needed to do in very remote place but however I wasn't shipping document converting and sending via email Little too pricey read more

Good guys! I have dealt with them for the past 5 years and have always responded positively.

The guys are helpful and responsive.... This store is my go-to in Steamboat.

Great staff! Very organized, friendly, and always a pleasure to interact with.

I sent a PDF document to the local UPS store and asked them to print out the signature page. The charge - $5.46. I was shocked, and all they said was "we don't create the policy around here." "Who does?" I asked. "The franchisee/owner." They replied. What a weak excuse. One page printed - $5.46. Ouch. read more

I have a mailbox at the UPS Store and think the team that works there is great. They are always friendly, knowledgeable, and helfpul. Even during the holiday rush, with packages everywhere, they have provided excellent customer service. read more

Always prompt courteous service, even over the holidays. UPS stores my frequently used addresses, which I LOVE, and the service takes much less time than our post office. read more

The best UPS store in the country!! Staff is always helpful and professional. They worked quickly over the busy holidays and our packages arrived on time. read more

They are always polite and quick. However last summer I had to get a copy of something and I got a $5 charge up from practically nothing previously. Because the cost used to be so low I never bothered getting a printer before. I'm bringing my printer to Colorado now. read more

Three years of door to door ski gear delivery during the busy holiday season and never a problem! Always great service, responsive to emails. read more

Won't use this place again. So snippy and short with me for no reason. Unprofessional.

Ted and his team are just amazing. Everyone makes shipping so simple, they are helpful and very quick, I am always happy with my experience.

Why would you want to drive all the way to the UPS office when this place is convenient, friendly and the same exact price? Plus, they have much better hours.Had to get several packages to Tulsa on a deadline and this location was perfect, right near City Market. Professional and friendly, will definitely be checking this place out for what other things they can provide for my small business. read more