Best service ever! Everyone is so nice, it's free to ship clothes, and also it's so quick and easy!…read moreAll i do is get my receipt and walk out. I haven't had one bad experience

Terrible. Called to ask about shipping out a batch of boxes to see if it was doable. I tried to…read morepremake the labels to make it easier for them but it was not user friendly so I told that to the represenative. She proceeded to say that they didnt have a printer to print the labels, which what?! I told her then that I didnt have stickers to print on and tried my best - my last resort was to call them. She then proceeded to say that I can go to staples to go get that stuff then bring it in. LOL their job is to help customers and make things easier not to add extra errands.

The lady at the counter was extremely rude and not willljng to be helpful at all ! Simple questions…read morethat I asked she had a snotty answer ! Disrespectful and rude!!

This is an awesome location for dropping off packages and letters…read more Or to set up your own Post Office Box. The employees were super helpful. The building is really clean. I give it 5 stars!

Always courteous and helpful employees. Never too long a wait. Easy location. Nice variety of…read morestamps.

This is a deplorable location for the USPS. The main post office isn't much better. Had a package…read moredelivered that they damaged and the sender filed a claim. Received a letter stating that I could take the package to ANY post office to return for the claim. The counter person was rude and very unhelpful. Finally, after being argumentative, got a supervisor to take a look and she was also fairly rude. I was told I would have to take my package to the Main office where I would need to see a customer service rep. because they apparently cannot do the whole job at this location. The Main branch is also the passport location. Again, the customer service was frustrating. The whole process for their failure to deliver a package that was undamaged took nearly an hour. Employees really need some retraining at the West Salem branch. Complete and utter infuriating situation that the USPS caused.

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

I stopped in today to drop off packages It's the same…read morefriendly Post Office that I frequented when I worked downtown a few blocks away. It's not crowded and they recognize regular customers which is part of its charm.

THE ABSOLUTE WORST CUSTOMER SERVICE. AVOID COMING TO THIS LOCATION IF YOU CAN…read more I stopped in today to mail a package and the two women working there were very grouchy, and rude. They did not want to be there and it showed. While I was in line, one of the women working there greeted me so rudely asking if I knew what I wanted while her eyes rolled to the back of her head. I then asked for tape and both women were not helpful in explaining the different tapes that I may use. THE MOST TERRIBLE CUSTOMER SERVICE EVER! I suggest reading "Hug your Customer" by Jack Mitchell.

Nice small Post Office. Generally is pretty quick to get in and out. They have attempted to close…read morethis location several time but so far they haven't.

I am convinced Satan himself dropped these two women who work in…read morethis place off from hell. I have never encountered such wickedly evil energy in my life. These 2 old women must have had horrible lives to be so rude, forceful and mean. I read the horrible reviews on google before I went there so I purposely went in with a smile and friendly upbeat demeanor and I walked out cursing like a sailor. I went in to drop off a pkg that had a pre-paid label. All Satans daughter had to do was take the bag throw it in the bin and keep it moving but Noooo! she asks, are there any explosives or whatever they ask and I said no. Then she says you have this in the wrong bag. I'm like wth (in my head). It was a priority bag. She goes its not a priority label. I point to the label which said priority as well. She continues to go on and on about they may charge more to the receiver. At this point her side kick is looking like she is ready to jump in at any minute. I tell them its a return and that's the return label they gave me. She asks, where is the bag it came in? I'm like that's the same bag it was mailed to me in. Then she says nothing else takes it and walks away. I turn to walk away and hear one of them go Hmph! I should have turned around and said, Satan! I rebuke you in Jesus name! These are just mean, evil women, hell bent on destroying your day. Don't let them! Stay the hell away from this place. I don't know if they own this place or if its affiliated with the USPS but I will find out and file a complaint with them as well. These demons should not be able to work with the public.

Here's my take on this place: the old ladies are so grumpy because they have to deal with such a…read morediverse customer base. Salem wasn't always as multi-cultural as it is now. Granted, there's a language barrier. However. I am white as rice and every old lady in there, especially the one with white curly hair, is incredibly rude to me. The old one with her eyebrows painted on is slightly less rude, and the younger, bigger version of her is the least rude of the 3. They're not even a real post office. They charge the most they can to provide services that the USPS provides for free (like giving you a receipt for delivery confirmation) and those old gals make it look like 1989 in there. No technology, nothing. There's handwritten signs everywhere, like, hey stand here and read all this stuff, and we're gonna treat you like an idiot if you don't read them all. Maybe it's time to close up shop and knit, or continue dying. They do provide free USPS Priority Mail boxes to mail (that really should be next door) and 'ol white hairs yelled at me one day for grabbing 2 of them. I held them up and showed her they were the free ones, I'm not trying to shove them down my pants like some hooligan. But if she crept up on me I'd knock her the eff out. By the way, Great Grandma, nobody wants to buy your old puzzles, sweaters, 500% markup Juicy Fruit, or paintings. Jesus H. Christ. You need to make it all about mail or nothing. Or retire! The options are ENDLESS!

Sounds like a lot of the complaints posted here are because of impatient and un-informed people…read more Probably should have read the fine print before blaming them for your mistakes. I came in for fingerprints today and was greeted with nothing but friendliness and patience. Thank you, Jasmine. Customers are so demanding about service these days, they forget the people who are trying to help them are the ones who provide the services they need. Is it so hard to be polite? Kindness goes a long way to getting the help you need.

9/9/26: I brought an antique humidor smoking table in to be packed for shipping by USPS. The sales…read moreassociate accepted my item, weighed and measured it, and took $53.38 in payment for the packing. 9/17/26: The item arrived at its destination in Southern California, damaged: a leg was broken off the table. 9/21/26: I contacted UPS Keizer and indicated that I felt their packing service had been deficient. In their reply, they said that they had packed the item to USPS specifications, and that if USPS had damaged the item, that was on USPS, not UPS Keizer. So, no refund of my $53.38. I will never go back to UPS Keizer.

The people at the store continually for the last five years have been 10 star review. I was in…read morerecently, and Ronnie helped me. He was amazing. He knew exactly what size box I needed and his customer service was beyond reproach. The place was packed and everyone working had a smile on their face. it's so nice to see this kind of customer service.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!