I have had nothing but excellent service from this UPS store. I go there frequently…read more (Make a lot of Amazon returns!) I don't understand all the negative reviews. They certainly do not reflect my experiences there. I'm so glad they are close by and easy to deal with. Thanks Washington UPS store!

Girl at the counter is a freaking Rockstar!!!!. She acknowledged every customer with a welcome and…read morewe will be with you as soon as we can. I went during lunch, SUPER busy with a long line with a 2 part large order reurn to Spectrum. It took hi. A minute, and he was great She was fast, courteous and friendly! The owner was friendly as well. I thank you guys for showing up and providing such great service! 5 star service today!

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Advertise they are a UPS facility but was not able to scan the code to print a label. Older…read moregentleman was unpleasant. Do not recommend the business and will not return.

The fact they charge 1.00 to ship items USPS when you already have a label is ridiculous. Only…read morestore around that does this.

nn no mm n I'm m…read more I've been a customer of Goin' Postal for several years now and have been very happy with this relationship. They know me and my business and have always been great to work with.

Jim the owner and his staff went above and beyond helping me get a medical package delivered. Thank…read moreyou so much! You all are great!

I'm in this particular store, several times a week. It's a very well-run store... employees here…read moreare polite, friendly, professional, and work hard to get customers taken care of. And James is the best!!! Always greets me, and many others, by name. Brightens my day, every time I go in there! :-)

This is the only location for FEDEX in town. Wish they had more drop-off boxes throughout Rolla to…read moremake it convenient. This location has an express/overnight drop off box right in front. However, you end of driving for a while on Rolla's industrial area to get here.

Horrible service!! I have 3 open cases! they are leaving my packages at road signs and stating…read more"left in outside storage "!! I have open claims and they send emails back just stating "could not locate packages, contact retailers"! I have received packages at my home for years with no problem. There is no contact # to reach to Rolla MO office. I have to use the 800 number which opens a case and then closes it!! I guess I will drive to Rolla and find out who the management's boss is so I can get this resolved and they can replace their management and drivers with more responsible employees!!

Justin, Allie, Drake, and Luke are wonderful! They always greet you with a smile and go above and…read morebeyond!

I dropped off a package and I was in and out within a minute. Very fast and efficient store.read more

As per usual I was dropping off a package that already had postage on it. The employee who helped…read moreme was friendly and offered up a receipt so I took it. I usually go to the fedex on Clarkson but am glad to know there is also one in the valley. I'm sure I'll be back!

They managed to destroy $260 in legal documents. They refused to help or compensate. The manager…read moreat earth city will never call you like the main office says, you will get no replies ever. They will do everything they can to make it hard on you and you will have to get a lawyer for any kind of damage compensation. I would not risk sending anything important with them. They have terrible customer service. I would avoid using them. Their drivers don't give a damn about your packages and the office people don't either.

Out of town trying to confirm a package hold, and FedEx won't allow you to call individual store…read morewhere package being held, just makes you run through their central call service, no personalized service. Done with that.

Michael was very informative and helpful. The store is very clean and there was no wait for…read moreservice. Overall a wonderful experience.

I've only lived in three zip codes in my 64 years of life. The first 28, in south St. Louis, MO…read more63111. The next 34, in Barnhart, MO 63012. These last 2 years, in Union, MO 63084. In the 62 years before moving to Union, I NEVER experienced the number of lost or late mail issues that I've already experienced in just 2 years in Union! I remember when a post office job was difficult to get, and a respectable job to have. Today, anyone can work there, and they don't even require uniforms. Therein, lies the problem. I'm old school. I'm not a fan of taking care of bills online. However, I've come to realize that living in Union means, I need to mail my mortgage payments a month early, or drive a few miles further down the road to pay in person. I complained at the Union Post Office the last time they took 11 days to get my mortgage payment delivered to my bank's office, which is only 5 miles from the post office. The lady I spoke to blamed it on the main post office. The main post office never caused these issues before I moved to Union. When a check was mailed to me from a Title company in O'Fallon, MO., I never received it. The Title Company issued me a new check. I still never received it. After a month, they were kind enough to send me a third check. This time, I had them mail it to my sister, in Warrenton, MO. My sister called me the next day to say that my check arrived. I made arrangements to meet her for lunch so that I could get my check. Now here we are, a week after mailing my mortgage payment on Thursday, April 30, before the 5:00 time that's on the box on the post office parking lot. My mortgage company still hasn't received my check. Sidenote...I've never used the tiny mailboxes in the front of my subdivision for outgoing mail. I trust my route carrier even less than I trust the post office. It looks like I have no choice, but to get over my dislike of electronic billing and payments. The USPS is quickly becoming a thing of the past. I have no trust in them at all. Well, not here in Union, that is.

They have horrible service. I requested my mail to be held at the post office online AND filled out…read morea form in person. A WEEK ago. My mail is still being delivered to the address I said to STOP delivering it to. I have NOT been staying at the address. Someone at that address is NOT giving it to me. Which is why I requested my mail to be HELD. This is an important situation. It could improve by people doing their JOB CORRECTLY