I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Advertise they are a UPS facility but was not able to scan the code to print a label. Older…read moregentleman was unpleasant. Do not recommend the business and will not return.

nn no mm n I'm m…read more I've been a customer of Goin' Postal for several years now and have been very happy with this relationship. They know me and my business and have always been great to work with.

The fact they charge 1.00 to ship items USPS when you already have a label is ridiculous. Only…read morestore around that does this.

Charges a dollar for a six inch piece of tape...seems a little ridiculous to charge for a small…read morepackage this way.

Great little business, very friendly and helpful. We run a telehealth practice and it's great to…read morehave an 'address'. They offer all kinds of things in here!

I drop off UPS and Fedex packages at this location on a regular basis so I can receive a printed…read morereceipt. The staff is always so helpful and friendly. They offer so many other office type services like printing, notary and fingerprinting and even USPS. Highly recommend

We visited the Mail Box Store looking for a notary. They were so helpful, friendly and just good…read morepeople. I would recommend anyone looking for mailing services, notary and other great services.

Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

I worked with the Staff at GP in Warrenton to complete the closing documents for a property in…read moreMexico. They were awesome and I could not have done this without them. Just before the move I sent a PKG to Mexico via UPS and had the staff wrap and box expensive frames. I received them 2 weeks later in perfect shape. Could not have been happier with the great care they took to carefully wrap each item. So happy with the professionalism of entire staff

These folks handled shipping for an auction I purchased in September 2023. I was charged $38.00 to…read moreship a blanket From Missouri to Idaho. When they called for payment, I questioned to excessive charge. I ship dozens of packages nationwide a day via USPS and am familiar with their fee structure. They overstated the USPS Ground Advantage shipping fee by $12.00 and lied to me when I questioned the charge. I was supposed to be charged the actual USPS charge, plus $5.00 handling fee and $4.00 for a (used) box. I guess these folks haven't figured out you can go on the USPS website and calculate actual cost using weight and size! Plus they overstated the weight by 1 pound 4 ounces and dimensions of the parcel. Caveat Emptor!

I use my PO Box for business. But I am disgusted by the behavior of a particular employee named…read moreJennifer. She was so nasty and so rude that I absolutely refuse to utilize this office. The rest of the staff - super sweet. Often, I don't go to the box during business hours so the only staff I've had the pleasure of speaking with are the manager and another gentleman. This lady, however, has an evil spirit about her and I hope she understands that karma has the last laugh. Unprofessional, condescending, and dismissive as if she is better than the next Jenny "off the block". Using her boss as a shield for her disgruntling behavior. Jenny you might be a better fit for Waffle House with that demeanor. Have a bless life - you need it. Maybe one day, if you pray and work harder, your pay will put a smile on your face!

Lov the the staff always very nice , helpful and thoughtful answer all ?? Plus very clean!! So…read morefriendly

I have been doing business with MailPro Highland (formerly Highland Mailbox Store). I want to…read morerecognize Jordan, as he normally is the one who fills out, copies, certifies and makes my visit stress free. He has gone to my car to carry my items in to return to Amazon. As soon as he enters the return documentation the day you go in, Amazon gives you credit for the item the same day. Customer oriented store. I am so happy we have MailPro service. AGAIN THANK YOU!

Had to return some Amazon packages and Nathan gets what customer service is all about! Will…read moredefinitely recommend this place. Thank you again Nathan.

Mailbox HQ was the original company that provided our mailbox and installation…read more Well ten plus years later a visitor to a neighbor's home struck the mailbox while reversing breaking the bracket from the post and damaging the box. After the operator of the vehicle fled the scene the St. Louis County police were kind enough to track them down and procure their insurance information. Then mailbox headquarters met with us on a Sunday morning to plan the repair and reinstallation of the needed components Additionally, they provided a loaner box and post until the repairs could be made within a few days A few days later, all the parts were in, and the highly skilled technician was dispatched to reinstall and reattach all the damaged items. A true testament to the quality of the materials, and the workmanship provided was the post did not need to be replaced as it was still firmly installed in the ground and undamaged from being struck by an automobile. We would highly recommend mailbox headquarters to anyone considering installing or replacing your mailbox. The options are nearly endless. The quality of materials are amazing, but most importantly, the people from sales to installation, to service or absolutely amazing!

First baked on iron cast mailbox $1K perfect - snowplow demolished second one ordered the product…read morewas not prepared correctly before being baked on looks like crap installer also said box was not prepared correctly - would never go back and then owner accused us of damaging the underneath of the baked on cast iron - poor business qualities. The drive from the business to my home 4 minutes and we damaged no way. She said our problem. Not easy to deal with her and business never open and never returns calls. Will find another place to go and spread the word.