Always very nice, welcoming to the store and fast confident service.Thank you…read more Simple. At best

Terrible customer service I came in to ship two packages and they had an attitude because my…read morepackages were not taped however, every other location does not charge you for tape. It's just sad this store, nickels and dimes you. I then stated that I needed to refuse a package and there's no longer any UPS location only UPS stores or Access points. The bald gentleman was very rude and said well it's not gonna go anywhere and I said well I'm just doing what customer service told me to do. I then said I will just go to a different location because apparently you do not care about your customers and this is just a nickel and timing situation and has not been a great experience nor have I been treated professionally and the bald gentleman started yelling. what the hell ma'am and going off I will be making sure I call Corporate . This was extremely unpleasant.

Convenient location to drop off packages. They were helpful in providing me with a duplicate…read morereceipt since my returns were for two different people. It would have been nice if one (of the three people working the counter) person would have assisted me at the door when they saw me struggling to the handle three boxes I was bringing into the store (in the pouring rain!)

@FedEx @FedExOffice Has the absolute most piss poor customer service ever. My package that I paid…read more$200 to have send overnight has been missing since MONDAY it's FRIDAY and I've been told management doesn't take calls. So basically I am never getting my package. I'm so angry I have been chasing my OWN package for a week that's in St Peters. I will never use FedEx again. If I could give a negative -100 I would.

Great service! I…read moreneeded to print out a return shipping label where a gentleman gave me simple instructions on where to email the label to print out on one of their kiosks. It did take a few minutes to get a confirmation email back with a code to use the kiosk. My previous location in brentwood would just print behind the counter and I'd be in and out. One of the employees kind of did it for me but it ended up being thr size of the whole sheet of paper which wouldn't fit the small box I had to return but no worries because he didn't charge me for the other print out. Total was $0.22 after tax. I opted to come here instead of UPS charging me $2.50 for the print out.

Super great staff, I dealt with three people younger male with a FedEx T-shirt, too older females,…read moreand they were all very lovely people and very helpful I highly recommend this location for all of your needs. The staff is surely more than willing to help.

I had a family picture that was rather large - 60x38. It was valued around $1500. I went to a…read morenearby UPS store (Dierbergs - Clarkson Rd/Baxter out of convenience) who looked at it and were puzzled about how to ship the picture. The store clerk said someone (Branch Manager) will be back after 1:00 and will discuss with him/her and call me. They took measurements and, well, they did not call. It was going to be $500-600 when all said and done with insurance. The lack of creativity (interest) sent me to the this store right after where the staff on duty was incredibly helpful. Package shipped and the UPS driver commented on how well the picture was wrapped. I would not go back to the UPS/Dierberg's store as staff was not helpful and lacked follow up. Thank you!!.

Always do a great job! Very knowledgeable and friendly! Would recommend this location as well as…read morethe Dierberg's location on Clarkson.

I have had numerous pieces of clothing altered here. Always an excellent job and reasonably priced.read more

I havent had to get an outfit dry cleaned in awhile but had to for a wedding Im going to tonight…read moreactually. I brought 2 pairs of pants and two dress shirts. She was very friendly and made sure she had my info right and assured me it would be ready in time for the event. Got them back this morning and they look like brand new shirts! She even put a plasty thingy on the collar and folded the sleeves nicely with a clip to hold them in place. Was painless and easy and will go to them again the next time. Hope this helps.

Locally owned and operated. Super friendly service. And quick. I mean even in a line to the door,…read morethe wait is nothing! Support local!

Always great service. The only impression I make is to adopt other scores policies, but they don't…read morecharge you currently label. I was just was just included in their servicing. I do understand it, however.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

Came in to mail packages for work…read more Breanna is the one who was assisting me, she was very nice but on her phone talking through her AirPods about personal things. Great location. The facilities very clean. They have a lot to offer such as gift bags and specialty packaging for Christmas and other holidays. There's typically a long wait, so just keep this in mind. It's a very busy area.

I mailed a small package which was letter sized about 4 weeks ago, it never arrived at its…read moredestination. I went to speak with the clerk, she said wait 30 days and go online to file for investigation. Well, about that time the sample collection was not any good for a food sensitivity test. The line was so long, and I patiently waited for her to tell me that in 2 seconds. I do not understand how you lose something like this. I have mailed Christmas cards from this location and checked with recipients to check when they received the cards, some received mail 2 weeks afterwards!! I am becoming so annoyed with the US Post Office, I never have this problem with FedX or UPS Store. The cost of postal stamps are constantly increasing every year, but the service is becoming more and more inconsistent.

This is a terrific resource for St. Charles city and mid-county residents wanting to recycle…read morehousehold items their local municipalities won't take. Recycle Works is a convenient option for homeowners near the shopping/restaurant area at Highway 94 and Mid Rivers Mall Drive. It takes a wide range of household and office items. Check the website: You might be surprised at what you can drop off. Fluorescent lightbulbs, clothing, cooking oil, microwave ovens, and VHS tapes are less common recyclables the center takes. Two very common materials not accepted: styrofoam and plastic bags. Recycle Works has minimal charges for small appliances, electronics, and other items. However, I've left those items and fees weren't collected. The center accepts hazardous waste on scheduled days throughout the year. Check the website for dates and acceptable materials.

Willing to take aluminum, cardboard and plastic and pay to take electronics…read more Break down boxes and don't bring plastic in plastic bags. I like the place, I just wish I found someone in the are to take glass. I asked where and they told me "North of 70" to a place I already tried. I miss recycling Center in St Genevieve, MO.

Not amused. It is…read moreJanuary 11 2019 around 2:30pm during my visit here. Dublin and another woman working here were very helpful to me and happy in doing so. One man, I am sorry but I did not catch his name, gave me sarcasm when I asked him where to go for check out. I asked because no POS had someone anywhere near them except for the front which is for FedEx necessities. This man insisted that I go to the incorrect place to checkout and said that he would give me a discount. When in reality the checkout that I should've gone to was right in front of me. But I'm not about to go to a cash register with no cashier. That's silly. And I will admit that right now I'm blowing off steam as I did not appreciate this employees sarcasm. Management, if you're reading this review, please reprimand this person. Dublin was the one who checked me out she was present when this took place.

I was greeted RIGHT AWAY before I even stepped in the second set of doors and asked what I could be…read morehelped with. Which was awesome. Then the store manager, Brian, was INCREDIBLE. I was there for about 1.5 hours cutting invitations he printed for me. So I observed Brian zipping around the store helping ALL Customers and being so personable with them - he was non stop and it was very impressive. Asking their name, asking how he could help - he made me want to get a job there! He even got me a water while I was sitting/cutting my invitations he printed. You can tell his employees mirror his go-getter attitude and persona to help all customers the best that they can. I will only come back to this store for my office max/depot needs.