I ordered a couple of hundred business cards for work from The Ink Spot. After a few revisions I…read moreapproved the design. They were ready quickly and the price was less than half of a local competitor. Very happy and I will be back!

I always try to support local businesses with both my personal and professional purchasing. For the…read morepast seven years, Ink Spot has printed many meaningful items for my family -- from my wedding invitations to my children's birth announcements and birthday party invitations -- in addition to larger orders I've placed through the department where I work. Unfortunately, today that relationship ended over a $1.61 charge for envelopes. After being misquoted for a set of double-sided birthday party invitations and requesting matching envelopes, I received 14 invitations but only 7 envelopes. When I emailed to share that the envelope count seemed short, I was told not to worry and that additional envelopes would be set aside for me. When I returned to the store to pick them up, I was asked to pay $1.61 for the envelopes. I explained that I hadn't brought money because I didn't expect to need to pay for something that appeared to be part of correcting the order. The situation was reviewed, but the interaction was handled with a less-than-helpful attitude. Ultimately, I chose to walk away rather than continue the conversation over $1.61 -- because to me, it represented something larger. Over the years I have referred friends, family, and colleagues to Ink Spot, and I've valued supporting a local business. Situations like this are rarely about the dollar amount; they're about customer care and recognizing when a miscommunication has occurred. With that in mind, I'll be taking my business to HiTec moving forward, and I've shared my experience with those I've previously recommended. I share this feedback sincerely and in the hope that it helps reinforce how meaningful thoughtful customer service can be to long-time customers.

Super great spot for your printing needs! I needed a die cut sign of a logo and submitted via…read moreemail. We had a couple options of how we could make it work, and a staff member call me to discuss. He quoted me the price and it was ready in a week. You will be able to find other options (large chains) that will provide a bit cheaper option, but it doesn't come with the thoughtful customer service and supporting local. Will gladly order from here!

Great experience and great service for all your printing needs. I walked needing something of a…read morespecial size copied quickly and they were awesome.

I have an older I phone and am older myself!! My phone won't forward any attachments to the…read moredesigner or the staff to fax documents, print, e mail documents, etc.... UPS Store couldn't help me here or in another state. The employees immediately air dropped my info to themselves and then finished the project, whatever it was.... This has been an invaluable service to me. I know I need a new I Phone but in the meantime... I know where to go!!! Everyone is so kind, knowledgeable and helpful !!! Thanks!!! Maria

There is a young man named Jon who helps me with whatever I need. He is always so kind and is…read moreextremely knowledgeable. PLEASE keep him on staff. He is the reason I do business at this location. AND, the work is quality. T Hudson

I love this shop. Very kind and helpful. They went out of…read moretheir way on short notice to make large, vinyl graduation photo posters for me just in time for the celebration. Their work was great, and i know they take pride in being respectful and responsive to the customers. So glad i met them.

I worked with Laura to print my birth announcements. I was really impressed with the professional,…read moredetail-oriented, and best of all, fast service. Highly recommended, and I will use them again!

Great small business. Turned around a decent sized printing and binding job in 4 hours in time for…read morean investor presentation. My wife's used them a bunch as well, and it's just great service from Mike and the team.

From the owner: Minuteman Press is a full-service printing company that has been operating in locations all over…read morethe US since 1986. When it comes to business communications services, we can do it all. With a complete range of products and services at your disposal, we can help you get your message out to customers, employees, and vendors alike. Using the latest printing and document management technology, we handle your projects from start to finish. Our energetic and experienced staff is dedicated to delivering what you need, when you need it. Stop in today or contact us for more information!

Above and beyond in every category imaginable…read more I'm in my second job now that requires a good amount of printing of posters, fliers, banners, and promotional materials, and lord knows that can get expensive. When operating on a limited budget, the last thing I want to do is shell out tons of $$ on printing. CPS is the perfect solution! My contact over there, Dwight, is the picture of professionalism and customer service. All I do is let him know what I need done, and he gets quotes from a bunch of different printers and tells me about the best one. Doesn't get much easier than that! There was a time last year when I needed something done really fast, and Dwight actually brought the finished product to my house at 9:00 at night. He responds to all of my emails right away and I always feel like my projects are a priority, even though I'm sure they have much bigger fish to fry than my parties! Highly recommended for any printing needs you may have. I'll be using these guys for a long time!

I just placed a large order (for me at least!) for 80,000 brochures and I shopped around to find…read morethe most competitive print job bid in St. Louis. I was so impressed with the personal involvement that Dwight Stagg from Creative Printing Services Inc demonstrated starting with the bidding process all the way to delivery. Dwight fought hard to get me a competitive bid, but just as important the quality was top notch! I will definitely be a repeat customer of Dwight's & CPS and help spread the word on this great company!

There were shenanigans with delivery I was so annoyed about that I opted to have my 8x10 rugs from…read moreCostco dropped off at this fedex location so I could pick it up myself. We can't thank Scott enough for helping us get them to our hatchback. I'm so accustomed to apathetic customer service these days that his concern for us was a breath of fresh air. Thank you again for the excellent service, Scott!

This place is great! It's much smaller than the larger FedEx stores, but I was in and out in…read moreminutes! The attendant was extremely helpful, I had boxes all ready to go, so she weighed them and gave me my options of shipping time and prices. I was impressed at the prices- much better than the pot office! They did not have much in the way of packing supplies, so if you need that, you need to go to a bigger FedEx location- which I had to do a few days later.. This place is great- quick and convenient, and helpful staff!

Mackinze was such a help today in arranging my printing files. She has such patience and know how!…read more I left feeling organized!

Want to give a shout out to Quinn and Brian at store #635. Our small business had some major…read morechallenges, and both of these folks went above and beyond to meet our needs and get us the printer we really needed. They asked us about our day to day operations, helped us source the printer we needed and the paper and ink to go along with it. We have been struggling and this made really helped. Customer Service is the best here and these 2 showcased that today.

Our communications department works frequently with Presto. We always are pleased with the finished…read moreprint product.

From the owner: At Presto, our staff is dedicated to providing our customers with services and products exceeding…read moretheir expectations. At Presto we pride ourselves on delivering superior products, and on our steadfast commitment to communication between our staff and our clients. The direct involvement of our customer service team with job production allows Presto to remain flexible and tailor our service to suit the needs of our clients. When you are in need of a solution our customer service representatives are there to help you find it. We make your satisfaction and continued business our priority!

Great little local shop for your personalizing and gifting needs. They have an extensive selection…read morewith lots of high end brands such as barefoot dreams, jellycat, weezie, thml, Kendra Scott, etc. Tons of items including home decor, clothing, kids, toys, jewelry, accessories, etc. Many of which can be personalized! Gifts for all types of occasions - housewarming, bride, baby, yourself! They actually have a large selection for clothes, outside of typical personalization or gifts. I was pleasantly surprised with the large selection! I worked with Margy who was super patient and helpful with all my questions and ideas for personalization. She helped me find the correct item, size, use the dressing room, etc. She went above and beyond in terms of customer service! The wait time was 5 business days to personalize which is very reasonable. I got the call my items were ready on the 3rd business day. I imagine the wait time might vary! They are willing to personalize outside items if they can. I was disappointed but understood that stuffed animals I brought could not be personalized because they were not flat. Similarly, the tricky thing is knowing what can be personalized and how as a customer. Some things are clear or there's samples but lots of items especially for stuffed animals, I wasn't sure. Items turned out as expected and perfectly! They also offer free gift wrap which was nicely done. Convenient location for me as well. I'm excited to come back for future gift needs - and for things for myself :)

Extensive section of gift ideas. Creative ideas for personalized gifts four anyone on your gift…read morelist. I feel like I could spend hours here and not see everything. I brought in a sweatshirt to be embroidered. I thought it was unnecessarily expensive. Some shops in the mall can do custom embroidery in an hour for about half the price but I try to support local businesses. Then when I picked up my item I felt like the embroidery looked awkward. Maybe I just picked a bad font but it is a cursive and it didn't flow. I'd be willing to give the shop another chance but I'm hesitant to recommend the embroidery. If you're just looking for gift ideas this place is very fun.