I use this store intermittently when I need to ship things. Great news is, that is EXACTLY one of…read morethe things they are great at. Every visit I have is fairly quick, mostly affordable, and I am met with good service. Clerks are able to give me my shipping options and are good to suggest things like insurance, etc, that I never think of when placing said parcel in the hands of a shipping company. They sell some accessories here as well as printing / copying and I am sure there is a myriad of other services this little store has to offer. For me it is placing small brown boxes in to the Universe to be sent somewhere.

I came in hoping to get some work printed on glossy paper, but unfortunately the staff member…read moreassisting me didn't seem to know how to do that and suggested laminating instead. I understand that this may not be their fault, but it would really help if employees received better training and there was clearer communication between staff. I ended up trying to go with regular card stock as a backup, but even that couldn't be completed. Overall, it was a frustrating experience and I hope the store can improve both training and service reliability.

The store service in general is good, but now supposedly the assistant manager, her name Bri, is…read morevery rude and her actitud is not good, she lies, I asked her, why UPS don't same me emails or call me for renew a contract and she said that UPS never call, it's not true. I paid $26 dollar extra for nothing.

I regularly use this UPS location to drop off. I have always had great service. The employees are…read morealways very helpful and willing to help solve any isssues if I need help. One particular time I was in Seth was very helpful.

This place is now called "Postal Hub". Super nice people here. They offer great services, and…read moreknow what they're doing. The shipping costs are on par (they're high everywhere!), and they do a good job showing you the options. Cool extras for sale around the store. This is (still) your shipping place.

We have come here on a couple occasions to ship items and each time has been so easy and quick…read more Thank you to Anisa today who helped direct us to the correct center to drop off our package. Please support this business as it is small owned! Always happy to support small businesses. (: Very friendly and welcoming.

Dominick was great to work with. I bought a 175 lb. envelope stuffer from an online auction company…read moreand Dominick arranged pick up the next day. He then did a beautiful job palletizing the machine and his quote for the work was so cheap, I told him to tack on another 50 bucks.

The team helped me ship something internationally. They worked to find the most economical option,…read moreand I was very pleased with the service.

Excellent staff. So friendly and helpful. Thank you for…read moreall you do. I went there recently. Thy helped me a lot. Sometimes I need to print or copy and they are there to help.

I went in yesterday to see if they could help me with a print job…read more Office Depot did it for me last time about 3 months ago and now the "person" who did it is gone. Anyways that's for another review. They ladies in this location are the sweetest and helpful team! They got what I needed in one go! Amazing!! I didn't print what I needed yet because the cost was a little higher for our budget but I know where to go next time. You can tell they really care about their customers. They know them by name.

My husband dropped an iPhone at the store to be shipped back. It was packaged well in the box…read moreprovided by Apple. I had recommended he go there as I have used their services multiple times. He came back and said the place was very disorganized and that they had told him to just leave it. They did not check the package in so that we had a record of initiating the send. Now, I have received an email saying the iPhone has not been received. I have no tracking from the store. I would definitely not use this store if you want your packages to make it to their destination! Do not just drop off without watching them actually scan it in!

They do not do the QR code thing so don't waste your time going in with one of those. Print out the…read morelabel and save yourself the hassle. Also the business hours are terrible. I wish there was another option.

Always fast friendly service! They get you in and out. Never had a complaint or a missing item.read more

Over the last couple of days my partner and I spent over five hours at this UPS store getting our…read moredocuments ready to send a complicated visa application. Alex, Tiffany and the rest of the team were super understanding, helpful, friendly and supportive the whole time. It was a really good example of what great customer service looks like. They were professional and informed and did everything they could to help us complete our application successfully. THANK YOU UPS Store, Logan! Highly recommended!

Less than positive culture continues at this store.... "Top Down Management" continues to fail…read more I've not had reason or desire to use this store until recently since long before them relocating. Apparently #UPS @UPS doesn't monitor franchise store owner/staff customer service/behavior. -When I asked if I will receive "tracking information" on a package that I was sending the reply, not in a positive tone was; "That's not us, we don't provide it, it's them"! Assuming he meant it was the company that provided the label? When I returned home, I realized that information was missing from several fields on the receipt provided. Curious if tracking information from UPS would be provided if pertinent information was loaded into your system when a package is dropped off? I would have used Fed Ex as they automatically provide tracking information connected to ones email address, shipping address, phone number and name in their system. One has to believe, if your staff were to take the time to infill pertinent information when accepting a package that tracking would be provided? Doesn't seem like rocket science, but perhaps it is. In the end, if you're "NOT UPS" as you state in reply to other review and you're not interested in using your game, perhaps you should lower the UPS signs in and around your property.

Took a box to be shipped to another state.....store was empty and asked attendant to help taking…read morebox out of trunk as I am 85 years old and he refused although he was just standing there doing nothing. terrible customer service.....not a smile or a thank you....much nicer employees at the previous location. will never go back to that location.