I came here in NOVEMBER to pick up my apartment keys just for them to tell me the information…read morewasn't filled out (which it was by my husband and he even received a message from them that the key was ready). So I had to fill the information sheet out and then wait for their phone call just for them to NEVER CALL ME. Came in today and they had it. Like what the actual heck??? You couldn't call ONCE to let me know it was ready?? Beyond irritated.

I stopped by the other morning to mail out a package. I had never used Click-N-Ship before, so I…read moreasked the clerk if I had done it right and where I could find the regional rate boxes. She was very nice and went in to the back room to get me one. She was extremely helpful and didn't make me feel dumb. I was nervous to ask for help because of all the negative reviews, but I'm glad I did.

I would give them negative 5 stars if I could. I was in a complete panic to come out of my 50…read moreminute workout at the Vasa gym (next door) to find my car booted up. Vasa gym shares a common parking lot with this USPS, and to be honest, I didn't notice that there was even a USPS. I am from out of town, all the other Vasa gyms share their parking lot with their neighboring businesses and I never have to think twice about looking at which parking lot belongs to which businesses. I never knew that the USPS had their own parking regulations that they enforce. Later, it was pointed out to me that there are signs posted on poles but when you are parking in the middle of a parking lot away from these signs and poles, you automatically assume that the parking lot belongs to the Vasa gym. I didn't block any mail boxes, there were plenty of other stalls open and again, it just seemed like a big parking lot that belongs to Vasa. It is very tricky and for people like me (from out of town), this just seems so scammy to me. When I went inside the USPS to confirm if the guy (out in the parking lot who was asking me to give him $100 to his Venmo account) was legit, the USPS workers were very very rude and had this evil smirk on their faces, especially the short hair blonde lady. You are a federal employee of a UNITED STATES post office, be professional, be kind, and don't be evil. I feel so violated and trapped in that situation. I felt so scared and lost. I felt so mistreated and targeted. Please put up better signs! Visible to all parking lots that it applies to. Please be specific that you WILL boot vehicles and please specify $100 fine for parking more than 30 minutes. I don't go around breaking rules on purpose and this just seems so icky and scammy. Yelp people, please be aware of this place.

Great staff to work with. Not used to going into a post office where they're happy to help. It was…read morea nice change.

I regularly use this UPS location to drop off. I have always had great service. The employees are…read morealways very helpful and willing to help solve any isssues if I need help. One particular time I was in Seth was very helpful.

The store service in general is good, but now supposedly the assistant manager, her name Bri, is…read morevery rude and her actitud is not good, she lies, I asked her, why UPS don't same me emails or call me for renew a contract and she said that UPS never call, it's not true. I paid $26 dollar extra for nothing.

"Smart-phone" assistance is convoluted with missing chances for aquiring needed information or…read moreinteraction with USPS!! Virtually useless w/o a "number"!!

I have a Depop and I sell a lot of clothes and this post office. It makes it really easy to just…read moredrop off my packages that I've already put the shipping label on and they handle it very good and fast and efficient and I really love this post office. It is very well maintained, very good staff, and it is extremely nice inside.

I have not personally interacted with any of the employees here, so I can't speak on that, but for…read moreyears, my small buisness thrived with the help of this local 24/7 post office! This is one location that I can purchase stamps or shipping labels at odd hours of the day if need be, as well as drop off. As a full time mom and teacher, it is hard to find time to drop packages off during buisness hours, so the Roy location was the perfect stop for me when I was living at my last house about ten minutes south of here. I ended up moving further south, and the post office near me doesn't allow for any packages or mail to be dropped off, so I'll often times drive 45 minutes or so out of my way just to drop larger packages off here. Thank you Roy PO for keeping your doors open all hours of the night, and getting our mail out and to your city so efficently!

A package I had shipped was not stamped by the desk agent, and after two weeks, was returned to my…read moreown home/porch, badly damaged, and marked up as RTS/No Postage. When I went back to the Roy post office, they took no responsibility for the error. It was not a negative interaction until the senior rep Postmaster was called, and he suggested I find a different method of shipping. I honestly don't know why he made that leap, but will definitely never use that office if at all possible.