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    The UPS Store

    2.9 (21 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Vacant
    Jessica L.

    UPS moved locations, but there's no sign saying so. Luckily we happened to drive by the new location before heading to Kaysville. The new UPS store is where the Zumies used to be. It's in a nice little spot and looks like they'll be offering more services (I saw printers and tables). My first visit at their old location wasn't the most pleasant. We had to walk down to Sally's because UPS didn't have a pen for us to use. I thought it was very weird that they didn't have one, but when we walked back in (after borrowing one from Sally's), they pulled out a pen for the customer in front of us. Maybe they just found it...I'm not sure. The new location is awesome! The people working there today were really nice, and sending the package out was a breeze! Even though they're just around the corner, their new location is loads better.

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    3 months ago

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    Local

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    8 months ago

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    1 year ago

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    5 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    Jaden at the store was awesome. She was helping multiple customers without missing a beat.

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    3 years ago

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    5 years ago

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    3 years ago

    Hayden helped me learn to send my return label to the store and they would print it out there for me. A great service and easy to do!

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    7 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (15 reviews)

    Less than positive culture continues at this store.... "Top Down Management" continues to fail…read more I've not had reason or desire to use this store until recently since long before them relocating. Apparently #UPS @UPS doesn't monitor franchise store owner/staff customer service/behavior. -When I asked if I will receive "tracking information" on a package that I was sending the reply, not in a positive tone was; "That's not us, we don't provide it, it's them"! Assuming he meant it was the company that provided the label? When I returned home, I realized that information was missing from several fields on the receipt provided. Curious if tracking information from UPS would be provided if pertinent information was loaded into your system when a package is dropped off? I would have used Fed Ex as they automatically provide tracking information connected to ones email address, shipping address, phone number and name in their system. One has to believe, if your staff were to take the time to infill pertinent information when accepting a package that tracking would be provided? Doesn't seem like rocket science, but perhaps it is. In the end, if you're "NOT UPS" as you state in reply to other review and you're not interested in using your game, perhaps you should lower the UPS signs in and around your property.

    Took a box to be shipped to another state.....store was empty and asked attendant to help taking…read morebox out of trunk as I am 85 years old and he refused although he was just standing there doing nothing. terrible customer service.....not a smile or a thank you....much nicer employees at the previous location. will never go back to that location.

    The UPS Store - shipping_centers - Updated May 2026

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