I came here in NOVEMBER to pick up my apartment keys just for them to tell me the information…read morewasn't filled out (which it was by my husband and he even received a message from them that the key was ready). So I had to fill the information sheet out and then wait for their phone call just for them to NEVER CALL ME. Came in today and they had it. Like what the actual heck??? You couldn't call ONCE to let me know it was ready?? Beyond irritated.

I stopped by the other morning to mail out a package. I had never used Click-N-Ship before, so I…read moreasked the clerk if I had done it right and where I could find the regional rate boxes. She was very nice and went in to the back room to get me one. She was extremely helpful and didn't make me feel dumb. I was nervous to ask for help because of all the negative reviews, but I'm glad I did.

Their facility and personnel are all very friendly and helpful. I have had a post office box for my…read moremail there for over 33 years and I have never been disappointed with any of their employees. Five Stars Wally Bornemeier

They help me get a new mailbox key, and they stopped having other people's mail come to me and my…read moremail stop getting opened.

This branch is so unbelievably awful, it's difficult to know where to begin. First of all, employee…read moreAdam, is so extraordinarily incompetent, I do believe he gives new meaning to the word "going postal." His total disregard for customer service and basic understanding of his job made me want to do and say things that were not very nice and no doubt, illegal. I honestly can't remember the last time I felt white hot rage and frustration. He took our package and $120 of our money and five days later, the package has still not been delivered. In FACT, the package is still showing it has NOT left the Clearfield branch! When I confronted Adam about said package, he threw up his hands and said, "I don't know..." duh... which way did he go?... I'm going to hug him and squeeze him and call him George... So I ask Adam if I could please speak to his manager. "She's not here." He replied. To which I added, "What is your manager's name?" "I'm not allowed to say." He added. Now at this point, I WOULD call the US Postal Service and try to get help but I've already done that and was hung up on twice. I guess at this point I have no other choice but to visit the US postals website and file a loss package claim. See, I've got to do it myself because the folks at the post office have zero incentive to show customer service and help me. Plus, I'm pretty sure Adam has never turned on a computer. Here's the bottom line, I'm missing $120 and now I'm missing a box with more than $200 content. And I've wasted an afternoon expecting customer service from the US Postal Service. This, this is why people use UPS and FedEx. Update: Manager's names is Janica. (Really? Was that so hard?)

absolutely terrible service. always late on deliveries but yet they post it was delivered on time…read more they loose important mail that I should have received two months ago and still have not received it. calling them is a joke. 1-2 hour wait time. some one needs to take the job seriously.

I regularly use this UPS location to drop off. I have always had great service. The employees are…read morealways very helpful and willing to help solve any isssues if I need help. One particular time I was in Seth was very helpful.

The store service in general is good, but now supposedly the assistant manager, her name Bri, is…read morevery rude and her actitud is not good, she lies, I asked her, why UPS don't same me emails or call me for renew a contract and she said that UPS never call, it's not true. I paid $26 dollar extra for nothing.

Went here recently to make an Amazon return. I had to call prior to going to get directions. The…read moreyoung man on the phone was very friendly and instructive. Hey, I didn't get lost going there! It is a bit of a tight crowded space in regards to parking (due to it being located by several stores, Pizza Hut being the main one). However, even though it was rush hour in regards to traffic, I was able to park right in front and was in and out of the store in 3 minutes max! Plenty of clerks behind the counter (all teenagers). Wasn't greeted or spoken to once during my visit up until I said "that's it"? They give you a receipt if you do have a return for Amazon which was greatly appreciated. I personally don't need a lot of small talk so the visit worked just fine for me!

Will is always very friendly and helpful! He helped me with a return that was 16 items and one of…read morethe items the return period had expired and he helped me get it extended! He went above and beyond!! Thank you!!

I love Speedi Pack. They print almost all of my business materials and they do a great job. They…read morealso have amazing customer service. Amy Ihrig Home Birth Midwife www.joyfulbirthmidwife.com

Unfortunately I wasn't able to make this review when it happened back in March until now. However,…read moreI do think as someone who used their services as small business myself, it's valuable to showcase my own experience in dealings with their store. Speedi Pack should be aware of how their employees handle an order. Both the good and the bad. Let me state that the items I received in the end were great and worked perfectly for the small business market I traveled to Utah for. (Sheets of Stickers for price tag purposes) Unfortunately, getting to that final part was the issue that was unacceptable. Using Speedi Pack was a no brainer as person(s) I know used to work for the company/design. They were the point of contact for sending over the files of what was needed and doing the pick up for the stickers. They first went to the store in person to print off sample labels over the weekend (on Saturday), to make sure it worked. Kate, who was amazing through this whole process by the way, was able to print the sample off and only said the format may make the sticker offset a slight amount. However it didn't ruin any of the QR codes and was just fine to work with exactly what we needed. Getting the last minute information for said remaining stickers an email was sent Monday(At 9:41 am) following that Saturday stating that pages 12 - 14 of the labels needed to be printed and could be picked up later in the day. There was some back and forth from that point on from Ariana, the head designer. That they wouldn't work and needed to be redesigned. Here's the deal, the label designs/codes are through a market, not by personal choice/design. Hence the reason why a sample print off was done. I would pay a rush fee, I would pay to have anything adjusted if needed to be done. That was relayed through e-mail. This was not in my wheelhouse, and exactly why I decided to go to Speedi Pack for services they offer. Made sense to as we were busy with set up. Coming to UT from out of state there is a lot of moving parts when setting up for a market. I just needed help with a few more sheets of stickers, that is all. By 2:35PM it was emailed "Okay, we can work on setting up these files. It won't be ready today, but we will let you know when they are all setup and printed." That was not helpful. It felt as though we were being strung along all day to be passed onto the next person because she didn't want to fufill making small adjustments for a small order. I truly didn't think printing out labels would be an issue but this added another layer of stress that was absolutely unnecessary. And to be honest, the friends who have done this work were upset as it would have taken maybe 5-10 minutes to change. So instead of going back and forth throughout the day, she could have moved forward with the requests. What ended up happening is that friend who was handling the emailing, decided to go into Speedi Pack to try and get this figured out. They found out that Kate (again so thankful) took initiative, went ahead, adjusted and printed them out. I really want to showcase Kate in this review as I said there wasn't just bad, there was good. She may have been the person who started on this task initially with just trying out the sample prints, but she saw that a service needed to be done and did it when others wouldn't. I hope this review shows how valuable an employee like Kate is. I know at the end of the day it just seems like a lot for just stickers, but it's not a good look for a business especially when doing a service for another business. Because at the end of the day all orders, big and small are what support small companies like Speedi Pack. I truly hope in the future, if I need another service from Speedi Pack, I don't have a to request a specific person to handle an order.

I used to print things here all the time. They used to have a computer here I could print things…read moreoff and pay for them. Last time I went, they said I had to e-mail them now, no computer for me to do it myself. Fine. Today I e-mailed them and then they charged me $1 to process it for 3/4 hour labor? It was literally 2 pages and I got charged $1.63 for it. Hope you enjoy that sweet, sweet $1 for that "email-print labor" and losing my business forever.

If it were up to me, I would not even give them one star! For the past two decades, I used Post…read moreNet all the time for sending packages, expedited FedEx, expedited UPS, and expedited USPS. Plus, I bought packing material and on two occasions had them do large orders for calendars. Today I walked in thinking I could pick up a FedEx envelope and they informed me because I did not have a mailbox there. They would not give me one. It doesn't cost them anything and of course I would be coming back to mail the FedEx envelope had they given it to me. Well I got news for them. I will never be back! As much as we support our local business first and foremost, this business has gone to hell since it was taken over by new owners. I will find another business in Bountiful!