Easy access with good size parking lot. Line moves pretty fast. Nice postal ladies at the counter.read more

Terrible service. The staff are constantly chatting. I'm often next in line but end up waiting more…read morethan 10 minutes because they're busy talking instead of helping customers.

I went to my local Walnut, CA. Post office yesterday to mail out a belated set of Christmas gifts…read morefor a fellow Yelp Elite friend. To my pleasant surprise, there was a short line, but it gracefully moved along quickly so to me that was equivalent to no line. Once again I don't like writing lower-star reviews but a certain staff member was extremely unprofessional. That said, I'm agreeing with some other reviewers' comments that the staff here Need to display proper work ethic at least NOT yawning close to 445pm, PST. Seriously?! I thought that was super unprofessional although the staff was half answering my questions, still witnessed her yawning at least cover her mouth?! Wow. That's so disrespectful and rude to a fellow Walnut resident. I was going to rate them 5 stars for their efficiency but this staff person just ruined it all. SMH!

This month (September, 2026), I have over 5 late package arrivals using this post office. It is in…read moreyour best interest to NOT use this location. Furthermore, I have personally seen this post office casually throwing packages from their counter into the baskets without any care for the contents while the baskets are 2-3 feet from them speaking towards their laziness in handling of your shipments. It is pathetic and unnerving to say the least. Then there is their handling of assisting customers which is severely painful filled with negativity on every single matter I have witnessed or had the displeasure of enduring. Office manager also complains about people coming in just before closing to mail packages to her patrons. It would appear working an extra 5-10 minutes BEFORE CLOSING to support customers apparently will not be tolerated at this location. I also must ask, who in the world complains in front of their patrons?!?!? Use anywhere BUT this place to save yourself the hassle of poor service and an almost guaranteed late delivery on your mailings.

I used Rowland Post Center to send a package with vitamins to my parents in China…read more The staff was helpful, the process was straightforward, and the service was good overall. The package arrived in about 3 weeks, which was within the timeframe I was expecting. Everything arrived safely, and I had no issues during the shipping process. If you're looking for a local place to send packages internationally, especially to China, this is a reliable option. I would use their service again.

I should've listened to the other reviewers, but I came here because it was convenient. First of…read moreall the lady working there did not speak English, so the communication was already difficult. I asked to overnight a package and she told me no without any further explanation. I explained to her it needs to arrive by a certain day to which she assured me it would. When I checked the tracking however the item arrived 3 days after her estimate. This lady has some nerve giving out inaccurate estimates and even had the audacity to tell me if I wanted something to arrive earlier I should have come in the morning since mail is picked up in the morning. On top of that when she saw my last name she insisted I speak chinese because I am chinese. As someone who deals with customers I can tell you I'd never insist a customer accommodate me. Customers should always come first and as someone running a business she should make her customers feel welcome instead of making them feel like they should've had knowledge as to how the the postal business is run.

This is the best US post office in the world and way better than that bullshit one on Beach…read moreBoulevard whether food is nonsense. But here on East Palma they understand the tenants of neither snow nor rain nor gloom of night she'll say these couriers from swift completion of their appointed round and go see Chad for smiles.

This is probably the best experience I've ever had at a post office! All three workers were super…read morewelcoming and friendly. Derick helped me with my passport and I was in and out within 10 minutes.

Lee was so caring and kind!…read more I had bought the wrong stamps for my wedding save the dates and she was so patient, gave us advice, and went above and beyond to make sure my save the dates did not get damaged. Will be coming back here to mail my wedding invites and hopefully she is there again!

We had an appointment with Carina for passport photos and application processing. When we first…read morecame in the week before, she scheduled us for the following week. When we returned for the actual appointment, she told us the camera was not working. This should have been communicated when the appointment was made, rather than wasting our time coming back. (She said thw camera had been down for a while) The interaction was also unnecessarily rude and condescending. We asked straightforward questions about the passport application, and instead of offering basic guidance, Carina acted irritated and unwilling to help. After completing the application, we asked where we could find the information about what documents and items we needed to bring. Her response was essentially, "I don't know, somewhere there."

I use their fax machine all the time. Every single employee here is so welcoming and helpful. Last…read moreminute I bought a digital download from Etsy for a banner for my son's birthday party. Yuri not only printed out this beautiful poster but helped so much by taking her time to re size it. We weren't sure it would work but she tried even after we left! She called back to let us know she was able to do it and gave us this Beautiful poster. And this happened within one afternoon!! (Keep in mind they do get busy!) She was super sweet and even saw a difficult mommy moment with my 6 year old who was ready to go and helped us to the car! I believe she said they just started printing these sizes! The colors are spectacular and so vivid!! Make this your store! They do everything!

UPS store located in Walnut is conveniently located in the same shopping center as Starbucks. The…read morestaff here are always welcoming and friendly. I came on a Thursday morning right when they opened to drop off an Amazon return and was promptly assisted. I was in and out within 5 minutes. Love the fast service!

Came in here to get something notarized late in the day and it was so quick and easy! The workers…read morewere all nice, despite it being a couple hours until closing and the man who notorized our document was very efficient. Definitely recommend coming to this location as they have flexible hours for working people!

This store needs good management. Front desk dude looks like inpatient rushing. Like he had really…read morebad day.

This place needs to seriously close down. Its a ghost town during their "operating hours". Packages…read moreare always lost or they put a "sorry we missed you" but they don't even attempt to make the delivery. Misuse of funds to keep this place open honestly. Have even noticed packages with tracking numbers marked as "delivered" but theres no sign of a postal worker at that time delivering mail. The other night I even saw a postal truck driving back to our street at 9pm, delivering another package. There is no accountability for them delivering the mail.

I have to admit that the management or system used for 2025 during the busy season…read more(November-December) have improved substantially compared to the last 10 years. The key thing was keeping the drop off bin free of packages getting stuck especially for those that drop off ton of packages. Otherwise you'll have to wait in line just to drop off which could be worse when there are only 1 employee working the front. The most annoying thing would be that the outer door can be locked at times before 9am which means you can't access the drop off bin or PO Boxes earlier.

A reliable neighborhood printing shop!…read more I was a little worried about transferring a photo from my iPhone since the print required good resolution. The monochrome 8" x 10" print of my poem turned out beautifully and fit perfectly into a special frame for display at a local museum. The price was very reasonable, just $1.00 for the print plus a $2.50 service fee. Thank you, Roberto, for the excellent service and quality work!

i'm not one to write reviews but i had to shout out the team at this store!…read more Daniel, Kevin & Jonathan thank you guys for your help with the big rug that i hauled in! not only did they help me haul it but they helped me find a box big enough to pack it & send it off for me. wonderful experience. thank you!

We have had a box here for years and never had an issue. They are very good people who can also…read morehelp you if you need notary services. Good value.

I came by to drop off a Amazon return, and when I arrive, there was no one at the front desk. There…read morewas however another staff member in the back who just said oh Amazon return you can put it on that cart over there which was near the door. Overall service was meh, I mean I wasn't really helped, just directed to where to drop off my item. Additionally the cart wasn't labeled at all so was a bit concerning if the item would actually be properly handled. I never been here before, but just stop by since I was in the area.